ZipRecruiter

Log In

1

Utility Billing Manager Jobs in Georgia (NOW HIRING)

City of Americus

Revenue Collector

Americus, GA · On-site

$38K/yr

Serves as primary back up manager for Customer Service Administrator. Processes, prints, and prepares, miscellaneous utility bills and posts miscellaneous service fees and charges to customer ...

City of Americus, GA

Revenue Collector

Americus, GA · On-site

$38K/yr

Serves as primary back up manager for Customer Service Administrator. * Processes, prints, and prepares, miscellaneous utility bills and posts miscellaneous service fees and charges to customer ...

New

City of Acworth

Customer Service Representative

Acworth, GA · On-site

$13.75 - $18.75/hr

Knowledge of city utility billing policies and procedures. * Knowledge of customer service ... SUPERVISORY CONTROLS The Customer Service Manager assigns work in terms of general instructions.

City Of Roswell

Revenue Coordinator

Roswell, GA · On-site

$25.54 - $33.18/hr

... tax, utility billing, business licenses, and other departmental income. * Reviews and analyzes ... Provides analytical support and reporting to management regarding revenue trends, collection ...

City of St Marys

Meter Technician

Saint Marys, GA · On-site

$18.34/hr

Knowledge of utility billing processes. * Knowledge of basic plumbing technology. * Knowledge of ... SUPERVISORY AND MANAGEMENT RESPONSIBILITY None. MINIMUM QUALIFICATIONS * High school diploma or ...

City of St Marys

Meter Technician

Saint Marys, GA · On-site

Knowledge of utility billing processes. * Knowledge of basic plumbing technology. * Knowledge of ... SUPERVISORY AND MANAGEMENT RESPONSIBILITY None. MINIMUM QUALIFICATIONS * High school diploma or ...

City of St Marys Georgia

Meter Technician

Saint Marys, GA · On-site

$18.34/hr

Knowledge of utility billing processes. * Knowledge of basic plumbing technology. * Knowledge of ... SUPERVISORY AND MANAGEMENT RESPONSIBILITY None. MINIMUM QUALIFICATIONS * High school diploma or ...

City of St Marys Georgia

Meter Technician

Saint Marys, GA · On-site

$18.34/hr

Knowledge of utility billing processes. * Knowledge of basic plumbing technology. * Knowledge of ... SUPERVISORY AND MANAGEMENT RESPONSIBILITY None. MINIMUM QUALIFICATIONS * High school diploma or ...

Lockheed Martin

Energy Manager - Level 4

Marietta, GA · On-site

Manage project budgets, scopes, and schedules; coordinate with architecture/engineering firms to ... Administer utility billing, track consumption metrics, and partner with ESH to support corporate ...

Meridian

Product Support Specialist II

Atlanta, GA · On-site

Hands-on familiarity with general ledger, payroll processing, inventory management, or bookkeeping * Exposure to utility, billing, or cooperative systems * Familiarity with SQL for querying and ...

next page

Showing results 1-20

All JobsUtility Billing JobsUtility Billing Manager JobsUtility Billing Manager Jobs in Georgia

Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are the most commonly searched types of Utility Billing jobs in Georgia? The most popular types of Utility Billing jobs in Georgia are:
What are popular job titles related to Utility Billing Manager jobs in Georgia? For Utility Billing Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Utility Billing Manager jobs in Georgia look for? The top searched job categories for Utility Billing Manager jobs in Georgia are:
What cities in Georgia are hiring for Utility Billing Manager jobs? Cities in Georgia with the most Utility Billing Manager job openings:
Utility Billing Manager jobs near you
Infographic showing various Utility Billing Manager job openings in Georgia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Revenue Collector

City of Americus

Americus, GA • On-site

$38K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description The purpose of the Revenue Collector classification within the Utility Billing department is to plan, organize and direct the revenue collection activities for utility billing collections, both in-house accounts and coordinate collections with our outside agency. Examples of Duties *The functions listed below are those that represent most of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

Serves as primary back up manager for Customer Service Administrator. Processes, prints, and prepares, miscellaneous utility bills and posts miscellaneous service fees and charges to customer accounts to included hand billed gas customers and misc. water & sewer billings.

Monitors aging utility accounts for collection purposes. Communicates with citizens and businesses and oversees debt collection for past due accounts. Participates in the debt collection, receipt and recording of utility revenues; ensuring collection and accountability of utility revenue; preparing and maintaining appropriate records and files.

Prepares reconciliation of receivable sub ledger to the fund ledger; prints customer statements, reviews delinquent utility accounts, communicates with customers regarding delinquent utility accounts via mail to include delinquent letters and telephone. Prepares and distributes various activity reports including debt collection & cash collections. Assist Customer Service Representatives in frontline service to customers who call or visit the Finance Department.

Performs related work as assigned. Typical Qualifications Education: Requires a bachelor's degree in business, Finance, Accounting, or closely related field. Experience: Requires two years' experience in government accounting, finance, or closely related experience.

Supplemental Information Special Certifications and Licenses Required Certifications and Licenses Valid in the State of Georgia. None. Physical Demand *Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Sedentary Work - Involves lifting no more than 10 pounds at a time, and occasionally carrying objects weighing up to 5 pounds. Work Environment (Unavoidable Hazards) *Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. None.

Americans with Disabilities Act Compliance The City of Americus is an Equal Opportunity Employer. ADA requires the city of Americus to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Apply