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Utility Billing Analyst Jobs (NOW HIRING)

Resource Energy

Utility Billing Analyst

Ellicott City, MD

$47K - $63K/yr

The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility billing calculations. Other responsibilities include tracking energy savings, analyzing and ...

Resource Energy

Utility Billing Analyst

Ellicott City, MD · On-site +1

$50K - $65K/yr

The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility billing calculations. Other responsibilities include tracking energy savings, analyzing and ...

Resource Energy

Utility Billing Analyst

Ellicott City, MD · On-site

$50K - $65K/yr

The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility billing calculations. Other responsibilities include tracking energy savings, analyzing and ...

RealPage, Inc.

Resident Billing Analyst II

Richardson, TX · On-site

$56K - $95K/yr

The Billing Analyst II works directly with all internal and external personnel within RealPage Utility Billing division. Responsibilities * Manage the Resident Billing Research Queue and investigate ...

RealPage, Inc.

Resident Billing Analyst II

Richardson, TX · On-site +1

$56K - $95K/yr

The Billing Analyst II works directly with all internal and external personnel within RealPage Utility Billing division. Responsibilities * Manage the Resident Billing Research Queue and investigate ...

Southwest Water Company

Billing Analyst I

La Mirada, CA · On-site

$25 - $30/hr

The Billing Analyst I is responsible for ensuring accurate and timely utility billing for assigned districts. This role supports day-to-day billing operations by researching and resolving billing ...

SouthWest Water Company

Billing Analyst I

La Mirada, CA · On-site

$25 - $30/hr

The Billing Analyst I is responsible for ensuring accurate and timely utility billing for assigned districts. This role supports day-to-day billing operations by researching and resolving billing ...

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

Utility Analyst Location: Latham, NY 12110 Duties: * The applicant shall pull utility bills from the FileNet program maintained by the Business Service Center. * The applicant shall ensure that a ...

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

Utility Analyst Location: Latham, NY 12110 Duties: * The applicant shall pull utility bills from the FileNet program maintained by the Business Service Center. * The applicant shall ensure that a ...

Pacer Group

Field Support Analyst I

Forest Park, GA · On-site

$23 - $26/hr

Ensure timely and accurate billing for LSSBU and Utility Services customers * Establish new ... Analyze billing data based on contracts and tariffs (EOL, TOU, etc.) * Investigate discrepancies ...

Benderson

Billing Analyst

Buffalo, NY · On-site

$23 - $27/hr

Analyze and apply appropriate utility billings (Sub-metered & direct charge back), liability & fire insurance billing and miscellaneous tenant charge backs. * Review lease information, both ...

Riverton City

Utility Billing Clerk

Riverton, UT · On-site

$19.83 - $31.59/hr

Employment Opportunity UTILITY BILLING CLERK OPENING DATE: 05/11/2026 CLOSING DATE: Open until ... Strong oral communication, analytical, and decision-making skills required. * Must have good ...

City of Pierre

UTILITY BILLING TECHNICIAN

Pierre, SD · On-site

$18 - $24.75/hr

This position requires strong systems, analysis, and customer service skills. Utility Billing Technician Finance JOB SUMMARY This position is responsible for overseeing all utility billing functions ...

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Utility Billing Analyst information

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$32.5K

$60.3K

$121K

How much do utility billing analyst jobs pay per year?

As of Jun 9, 2026, the average yearly pay for utility billing analyst in the United States is $60,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Utility Billing Analyst, and why are they important?

To thrive as a Utility Billing Analyst, you need strong analytical abilities, attention to detail, and a background in accounting, finance, or a related field, often supported by a bachelor's degree. Familiarity with utility billing software, spreadsheets (like Microsoft Excel), and databases, as well as knowledge of relevant regulations, is typically required. Excellent problem-solving skills, effective communication, and customer service orientation are important soft skills for resolving billing issues and interacting with clients. These competencies ensure accurate billing, regulatory compliance, and high customer satisfaction in utility services.

What are some common challenges Utility Billing Analysts face when working with large volumes of customer data?

Utility Billing Analysts often manage extensive datasets, which can lead to challenges such as identifying discrepancies, ensuring data accuracy, and reconciling accounts across multiple billing cycles. These professionals must remain detail-oriented while adapting to evolving billing software and regulatory requirements. Success in the role typically relies on strong analytical skills, effective communication with cross-functional teams, and proactive problem-solving to resolve billing issues efficiently.

What is the difference between Utility Billing Analyst vs Customer Service Representative?

AspectUtility Billing AnalystCustomer Service Representative
Primary RoleManage utility billing processes, analyze billing data, ensure accurate invoicingAssist customers, handle inquiries, resolve service issues
Required SkillsData analysis, billing software proficiency, attention to detailCommunication skills, problem-solving, customer service experience
Work EnvironmentOffice setting, utility company departmentsCustomer service centers, call centers, retail locations
Common CertificationsBilling or accounting certifications often preferredCustomer service or communication certifications optional

While both roles support utility companies, the Utility Billing Analyst focuses on managing billing data and processes, whereas the Customer Service Representative primarily interacts with customers to address inquiries and issues. Understanding these differences helps job seekers find the right fit based on skills and interests.

What does a Utility Billing Analyst do?

A Utility Billing Analyst is responsible for managing and analyzing utility billing processes for organizations or municipalities. Their duties include reviewing customer accounts, ensuring accurate meter readings, resolving discrepancies, and generating invoices for water, gas, electricity, or other utility services. They also work to identify billing errors, improve billing efficiency, and provide customer support regarding billing inquiries. In addition, they often collaborate with accounting, customer service, and IT departments to streamline billing operations and ensure regulatory compliance.
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Utility Billing Analyst jobs near you
Utility Billing Analyst

Utility Billing Analyst

Resource Energy

Ellicott City, MD

$47K - $63K/yr

Other

Posted 7 days ago

Job description

Resource Energy (RES) provides highly customized energy procurement and energy use and data management solutions to many of the world's largest commercial real estate companies as well as commercial and industrial businesses. At RES, we develop and implement energy strategies that reduce expenses, minimize, and manage risk, leverage our experience and data to optimize energy use and manage greenhouse gas emissions, report on best practices in sustainability as well as generate profitable revenue streams for our clients. These strategies include power and gas procurement, energy data collection and calculations, sustainability analysis/reporting and multiple other energy related services. 

The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility billing calculations. Other responsibilities include tracking energy savings, analyzing and reporting energy consumption and costs and other ad hoc services. The role encompasses a detailed and analytically driven framework revolving around energy calculations and accounting. As part of this team, an energy analyst has the unique opportunity within a dynamic environment to shape the organization's solutions and direction.

Duties:

  • Energy billing calculations on behalf of our clients for electric, gas, solar, water and HVAC for tenants within our national footprint of real estate.
  • Ensure the satisfaction of all clients and their tenants by providing a superior level of service.
  • Responds timely to tenant/client inquiries in accordance with established Resource Energy procedures.
  • Prepares client utility budgets and reforecasts and performs related variance analysis.
  • Monthly maintenance of utility tariff data, and property information within our database to ensure consistency and accuracy of reporting.
  • Reviews utility specific lease language, to ensure tenants are properly billed in accordance with their individual leases.
  • Resolution of utility account issues with utility companies and bill processing firms.
  • Participation in client requested or other internal projects to advance the mission of the organization; may include tenant metering, utility system analysis and shopping center allocation analysis.
  • Energy performance reporting for clients and related analysis on usage and cost trends
  • Ad hoc Reporting in response to client specific requests
  • Other additional responsibilities might also include, but are not limited to:  load study analysis, assisting in software development, demand response enrollment, and client presentations.

Qualifications:

  • BA/BS in Energy, Accounting, Engineering, Computer Science or similar analytical discipline preferred.
  • Previous related work experience with knowledge of accounting concepts, energy calculations, or commercial real estate experience preferred.
  • Proficient in using MS Excel to combine and analyze data from various sources and generate reports and graphics. Must be able to combine large volumes of data for consolidated reporting.
  • Strong client service orientation with the ability to interface with all levels within our clients' organizations
  • Strong attention to detail with excellent time management, project management and follow through skills

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