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Utility Billing Analyst Jobs (NOW HIRING)

Utility Billing Analyst

Oakland, CA · On-site +1

$85K - $91K/yr

A privately owned, employee-held advisory firm is looking for a Utility Billing Analyst to join a growing, highly profitable team. This company has spent decades helping businesses reduce operating ...

Utility Billing Analyst

Chicago, IL · On-site

$55K - $65K/yr

This Utility Billing Specialist will complete monthly resident utility billing while providing ... analytical skills, and a commitment to excellence. This position is based out of our Chicago HQ and ...

Utility Billing Analyst

Chicago, IL

$49K - $65K/yr

This Utility Billing Specialist will complete monthly resident utility billing while providing ... analytical skills, and a commitment to excellence. This position is based out of our Chicago HQ and ...

Billing Analyst I

Sugar Land, TX · On-site

$43K - $57K/yr

Who We Are Nexus Water Group is a leading regulated water and wastewater utility serving more than ... The Billing Analyst I is responsible for ensuring accurate and timely utility billing for assigned ...

Billing Analyst I

Sugar Land, TX · On-site

$43K - $57K/yr

Who We Are Nexus Water Group is a leading regulated water and wastewater utility serving more than ... The Billing Analyst I is responsible for ensuring accurate and timely utility billing for assigned ...

Energy Billing Analyst

Shelton, CT · Hybrid

$30.29 - $31.25/hr

We are looking for an Energy Billing Analyst to join our team to support multiple customers with ... Create, review, and approve utility invoices ensuring accuracy and timely delivery. * Investigate ...

Energy Billing Analyst

Shelton, CT · On-site

$63K - $65K/yr

Energy Billing Analyst Location: Shelton, CT, Hybrid Ranked #2 in energy companies and #10 overall ... Responsibilities: · Create, review, and approve utility invoices ensuring accuracy and timely ...

Utility Analyst Location: Latham, NY 12110 Duties: * The applicant shall pull utility bills from the FileNet program maintained by the Business Service Center. * The applicant shall ensure that a ...

Utility Analyst Location: Latham, NY 12110 Duties: * The applicant shall pull utility bills from the FileNet program maintained by the Business Service Center. * The applicant shall ensure that a ...

Billing System Analyst

Phoenix, AZ · On-site

$45K - $60K/yr

BILLING SYSTEM ANALYST I JOB SUMMARY The Billing System Analyst I is responsible for analyzing ... Experience in utility billing or knowledge of accounting principles is preferred. PHYSICAL ...

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Utility Billing Analyst information

See salary details

$32.5K

$60.3K

$121K

How much do utility billing analyst jobs pay per year?

As of Aug 30, 2026, the average yearly pay for utility billing analyst in the United States is $60,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What does a utility billing analyst do?

A Utility Billing Analyst is responsible for managing and analyzing utility billing processes for organizations or municipalities. Their duties include reviewing customer accounts, ensuring accurate meter readings, resolving discrepancies, and generating invoices for water, gas, electricity, or other utility services. They also work to identify billing errors, improve billing efficiency, and provide customer support regarding billing inquiries. In addition, they often collaborate with accounting, customer service, and IT departments to streamline billing operations and ensure regulatory compliance.

What are the key skills and qualifications needed to thrive as a utility billing analyst?

To thrive as a Utility Billing Analyst, you need strong analytical abilities, attention to detail, and a background in accounting, finance, or a related field, often supported by a bachelor's degree. Familiarity with utility billing software, spreadsheets (like Microsoft Excel), and databases, as well as knowledge of relevant regulations, is typically required. Excellent problem-solving skills, effective communication, and customer service orientation are important soft skills for resolving billing issues and interacting with clients. These competencies ensure accurate billing, regulatory compliance, and high customer satisfaction in utility services.

What are some common challenges utility billing analysts face when working with large volumes of customer data?

Utility Billing Analysts often manage extensive datasets, which can lead to challenges such as identifying discrepancies, ensuring data accuracy, and reconciling accounts across multiple billing cycles. These professionals must remain detail-oriented while adapting to evolving billing software and regulatory requirements. Success in the role typically relies on strong analytical skills, effective communication with cross-functional teams, and proactive problem-solving to resolve billing issues efficiently.

What is the difference between Utility Billing Analyst vs Customer Service Representative?

AspectUtility Billing AnalystCustomer Service Representative
Primary RoleManage utility billing processes, analyze billing data, ensure accurate invoicingAssist customers, handle inquiries, resolve service issues
Required SkillsData analysis, billing software proficiency, attention to detailCommunication skills, problem-solving, customer service experience
Work EnvironmentOffice setting, utility company departmentsCustomer service centers, call centers, retail locations
Common CertificationsBilling or accounting certifications often preferredCustomer service or communication certifications optional

While both roles support utility companies, the Utility Billing Analyst focuses on managing billing data and processes, whereas the Customer Service Representative primarily interacts with customers to address inquiries and issues. Understanding these differences helps job seekers find the right fit based on skills and interests.

More about Utility Billing Analyst jobs

What cities are hiring for Utility Billing Analyst jobs?

Cities with the most Utility Billing Analyst job openings:

Who are the top companies hiring for Utility Billing Analyst jobs?

The top employers for Utility Billing Analyst jobs are:

What states have the most Utility Billing Analyst jobs?

States with the most job openings for Utility Billing Analyst jobs include:

Infographic showing various Utility Billing Analyst job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $60,263 per year, or $29 per hour.

Utility Billing Analyst

Oakland, CA • On-site, Remote

Agility Recruiting
Recruiting and Staffing Services • 1 - 10 employees

$85K - $91K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

About the Role

Candidates with utility or energy billing experience are strongly encouraged to apply.

A privately owned, employee-held advisory firm is looking for a Utility Billing Analyst to join a growing, highly profitable team. This company has spent decades helping businesses reduce operating costs, without asking clients to put up any capital. They serve thousands of clients nationwide with an outstanding retention rate and are recognized as a leader in their space.

What You'll Do

  • Analyze client cost data and build Excel models to identify savings opportunities, with a focus on utility and energy spend
  • Deliver data-driven recommendations for optimizing recurring expenses, including electric, gas, and water billing
  • Generate true-up reports and support the audit process, including vendor communications on utility rate or billing changes
  • Benchmark clients to spot data anomalies across utility accounts
  • Support third-party cost optimization and utility billing audit calculations
  • Identify overpayment or exemption opportunities within regulated cost categories, including utility tariffs and rate schedules
  • Interpret complex utility billing structures and rate schedules
  • Help build cost audit models for utility and energy accounts

What You Bring

  • Four-year degree
  • 2+ years of hands-on experience as a Data Analyst, Billing Analyst, or similar, ideally with exposure to utility or construction or energy billing
  • Strong Excel skills; SQL, Salesforce, or Access experience a plus
  • Sharp analytical thinking and attention to detail
  • Strong communication and organizational skills
  • Comfortable working independently and meeting deadlines

What You'll Get

  • Competitive base pay plus bonus plan
  • Hybrid schedule (3 days in office) with full remote tech setup provided
  • Employee Stock Ownership Plan with a 20+ year track record of growth
  • Generous PTO (4 weeks to start) plus holidays
  • Full benefits package: medical, dental, vision, life, 401(k)
  • A fun, high-energy team culture with regular social events

Compensation: $85,000–$91,000/yr base, depending on experience