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Utility Billing Analyst Jobs (NOW HIRING)

Flagger Force, LLC

Billing Analyst

Hummelstown, PA · On-site

$45K - $60K/yr

Overview The Billing Analyst I is primarily responsible for aspects of the weekly billing process ... utilities, and other service industries throughout the eastern United States. Flagger Force ...

CFS

Billing Specialist

Boca Raton, FL · Hybrid

$18.25 - $24.75/hr

Analyze utility billing data including water, sewer, gas, electric, and submeter readings * Investigate billing discrepancies and coordinate resolutions with internal operations and meter teams

CFS

Billing Specialist

Boca Raton, FL · Hybrid

$18.25 - $24.75/hr

Analyze utility billing data including water, sewer, gas, electric, and submeter readings * Investigate billing discrepancies and coordinate resolutions with internal operations and meter teams

CITY OF STARKVILLE

Manager - Billing

Starkville, MS · On-site

$68K - $76K/yr

Experience with utility billing software. * Solid understanding of data analytics concepts, statistical methods, and data manipulation techniques. * Valid driver's license and acceptable motor ...

Hoosier Energy

Billing Analyst - Hybrid Remote

Bloomington, IN · On-site +1

$42K - $56K/yr

Maintains system load data and billing information databases; performs analysis related to loading ... Preferred background with electric utilities, and hands-on working experience with meter data ...

City of Starkville

Manager - Billing

Starkville, MS · On-site

Experience with utility billing software. * Solid understanding of data analytics concepts, statistical methods, and data manipulation techniques. * Valid driver's license and acceptable motor ...

City of Sunrise

$95K - $134K/yr

Responsibilities include coordinating with the utility billing software vendor to resolve technical issues related to billing and collections, applying system fixes, and troubleshooting billing ...

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Utility Billing Analyst information

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$32.5K

$60.3K

$121K

How much do utility billing analyst jobs pay per year?

As of Jun 7, 2026, the average yearly pay for utility billing analyst in the United States is $60,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Utility Billing Analyst, and why are they important?

To thrive as a Utility Billing Analyst, you need strong analytical abilities, attention to detail, and a background in accounting, finance, or a related field, often supported by a bachelor's degree. Familiarity with utility billing software, spreadsheets (like Microsoft Excel), and databases, as well as knowledge of relevant regulations, is typically required. Excellent problem-solving skills, effective communication, and customer service orientation are important soft skills for resolving billing issues and interacting with clients. These competencies ensure accurate billing, regulatory compliance, and high customer satisfaction in utility services.

What are some common challenges Utility Billing Analysts face when working with large volumes of customer data?

Utility Billing Analysts often manage extensive datasets, which can lead to challenges such as identifying discrepancies, ensuring data accuracy, and reconciling accounts across multiple billing cycles. These professionals must remain detail-oriented while adapting to evolving billing software and regulatory requirements. Success in the role typically relies on strong analytical skills, effective communication with cross-functional teams, and proactive problem-solving to resolve billing issues efficiently.

What is the difference between Utility Billing Analyst vs Customer Service Representative?

AspectUtility Billing AnalystCustomer Service Representative
Primary RoleManage utility billing processes, analyze billing data, ensure accurate invoicingAssist customers, handle inquiries, resolve service issues
Required SkillsData analysis, billing software proficiency, attention to detailCommunication skills, problem-solving, customer service experience
Work EnvironmentOffice setting, utility company departmentsCustomer service centers, call centers, retail locations
Common CertificationsBilling or accounting certifications often preferredCustomer service or communication certifications optional

While both roles support utility companies, the Utility Billing Analyst focuses on managing billing data and processes, whereas the Customer Service Representative primarily interacts with customers to address inquiries and issues. Understanding these differences helps job seekers find the right fit based on skills and interests.

What does a Utility Billing Analyst do?

A Utility Billing Analyst is responsible for managing and analyzing utility billing processes for organizations or municipalities. Their duties include reviewing customer accounts, ensuring accurate meter readings, resolving discrepancies, and generating invoices for water, gas, electricity, or other utility services. They also work to identify billing errors, improve billing efficiency, and provide customer support regarding billing inquiries. In addition, they often collaborate with accounting, customer service, and IT departments to streamline billing operations and ensure regulatory compliance.
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What states have the most Utility Billing Analyst jobs? States with the most job openings for Utility Billing Analyst jobs include:
What job categories do people searching Utility Billing Analyst jobs look for? The top searched job categories for Utility Billing Analyst jobs are:
Utility Billing Analyst jobs near you
Billing Analyst

Billing Analyst

Flagger Force, LLC

Hummelstown, PA • On-site

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 hours ago

Flagger Force rating

5.3

Company rating: 5.3 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

5th of 7 rated traffic management

Job description

Overview
The Billing Analyst I is primarily responsible for aspects of the weekly billing process. This includes processing data, creating invoices, and auditing work, communicating with clients, understanding and using the automated billing process on a regular basis, and maintaining electronic files while acting in accordance with company values, vision and mission.
Responsibilities
  • Organize and sort data for invoice creation; run weekly reports.
  • Perform bookkeeping; create invoices and enter invoices into the billing system in a timely and accurate manner.
  • Enter data into client-based systems.
  • Identifies and resolves discrepancies and billing issues for clients; understand when to seek guidance from supervisor on more complex issues.
  • Communicate to clients any changes made to invoices Research and resolve billing questions, complaints and grievances.
  • Communicate to payroll team any changes made that affect hours worked.
  • Familiarize self with billing policies and consistently apply them.
  • Process the hours reconciliation report and resolve any discrepancies.
  • Perform special projects as needed or assigned by Supervisor or Senior Management
  • Attend and participate in various department meetings as necessary.
  • In addition to the functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency and close attention to detail, maintain good attendance by working when and where directed, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform other duties and functions as required.

What Flagger Force Offers:
  • Medical, vision and dental insurance
  • 401k w/company match
  • Generous paid time off
  • On-site fitness facility
  • Paid holidays
  • Health savings account
  • Company paid benefits (long term disability and basic life/AD&D)
  • Employee assistance program
  • Tuition and education assistance
  • Employee appreciation events
  • Giving back to the communities we serve through paid volunteer time off
  • Professional development opportunities

Qualifications
  • Proficiency in Microsoft Office software (e.g., Word, Excel, PowerPoint, etc.)
  • Strong attention to detail
  • Exceptional verbal, written, analytical and reasoning skills
  • An associate degree or bachelor's degree in accounting, finance or another related field
  • Steel toed boots or the ability to obtain prior to employment.

Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation's infrastructure, utilities, and other service industries throughout the eastern United States.
Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The leadership team believes that our most important asset is our employees.
Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law
#LI-ONSITE
Education
Bachelors Degree

What Flagger Force employees say

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Hours and flexibility

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