ZipRecruiter

Log In

1

Utility Billing Analyst Jobs in Texas (NOW HIRING)

Southwest Water Company

Billing Analyst I

Sugar Land, TX · On-site

$43K - $57K/yr

Who We Are Nexus Water Group is a leading regulated water and wastewater utility serving more than ... The Billing Analyst I is responsible for ensuring accurate and timely utility billing for assigned ...

SouthWest Water Company

Billing Analyst I

Sugar Land, TX · On-site

$43K - $57K/yr

Who We Are Nexus Water Group is a leading regulated water and wastewater utility serving more than ... The Billing Analyst I is responsible for ensuring accurate and timely utility billing for assigned ...

Chariot Energy

Sr Complex Billing Analyst

Houston, TX · On-site

$45K - $61K/yr

... deliver utility-grade solar PV solutions customized for local energy markets. Hanwha Energy USA ... As a key leader within the billing operations team, the Senior Complex Billing Analyst will play a ...

Chariot Energy

Sr. Operations Billing Analyst

Houston, TX

$45K - $61K/yr

... deliver utility-grade solar PV solutions customized for local energy markets. Hanwha Energy USA ... improve billing, customer experience and reporting. * Conduct ad hoc analysis as required to ...

Chariot Energy

Sr. Operations Billing Analyst

Houston, TX

$45K - $61K/yr

... deliver utility-grade solar PV solutions customized for local energy markets. Hanwha Energy USA ... improve billing, customer experience and reporting. * Conduct ad hoc analysis as required to ...

Chariot Energy

Sr. Operations Billing Analyst

Houston, TX · On-site

$45K - $61K/yr

... deliver utility-grade solar PV solutions customized for local energy markets. Hanwha Energy USA ... improve billing, customer experience and reporting. * Conduct ad hoc analysis as required to ...

Cyxtera

Utility Specialist

Coppell, TX

Lead the management of Overseas utility providers and billing. * Analyze and support the managing ... of utility consumption and costs, identifying opportunities for cost reduction and efficiency ...

Cyxtera

Utility Specialist

Coppell, TX · On-site

Lead the management of Overseas utility providers and billing. * Analyze and support the managing ... of utility consumption and costs, identifying opportunities for cost reduction and efficiency ...

City of Farmers Branch

Finance Manager

Dallas, TX · On-site

$90K - $145K/yr

... analyses, policy recommendations, and strategic planning support for senior leadership Supervision and Leadership (20%) Provides direct supervision to Utility Billing Specialist, including ...

next page

Showing results 1-20

All JobsUtility Billing Analyst JobsUtility Billing Analyst Jobs in Texas

Utility Billing Analyst information

What does a utility billing analyst do?

A Utility Billing Analyst is responsible for managing and analyzing utility billing processes for organizations or municipalities. Their duties include reviewing customer accounts, ensuring accurate meter readings, resolving discrepancies, and generating invoices for water, gas, electricity, or other utility services. They also work to identify billing errors, improve billing efficiency, and provide customer support regarding billing inquiries. In addition, they often collaborate with accounting, customer service, and IT departments to streamline billing operations and ensure regulatory compliance.

What are the key skills and qualifications needed to thrive as a utility billing analyst?

To thrive as a Utility Billing Analyst, you need strong analytical abilities, attention to detail, and a background in accounting, finance, or a related field, often supported by a bachelor's degree. Familiarity with utility billing software, spreadsheets (like Microsoft Excel), and databases, as well as knowledge of relevant regulations, is typically required. Excellent problem-solving skills, effective communication, and customer service orientation are important soft skills for resolving billing issues and interacting with clients. These competencies ensure accurate billing, regulatory compliance, and high customer satisfaction in utility services.

What are some common challenges utility billing analysts face when working with large volumes of customer data?

Utility Billing Analysts often manage extensive datasets, which can lead to challenges such as identifying discrepancies, ensuring data accuracy, and reconciling accounts across multiple billing cycles. These professionals must remain detail-oriented while adapting to evolving billing software and regulatory requirements. Success in the role typically relies on strong analytical skills, effective communication with cross-functional teams, and proactive problem-solving to resolve billing issues efficiently.

What is the difference between Utility Billing Analyst vs Customer Service Representative?

AspectUtility Billing AnalystCustomer Service Representative
Primary RoleManage utility billing processes, analyze billing data, ensure accurate invoicingAssist customers, handle inquiries, resolve service issues
Required SkillsData analysis, billing software proficiency, attention to detailCommunication skills, problem-solving, customer service experience
Work EnvironmentOffice setting, utility company departmentsCustomer service centers, call centers, retail locations
Common CertificationsBilling or accounting certifications often preferredCustomer service or communication certifications optional

While both roles support utility companies, the Utility Billing Analyst focuses on managing billing data and processes, whereas the Customer Service Representative primarily interacts with customers to address inquiries and issues. Understanding these differences helps job seekers find the right fit based on skills and interests.

What are popular job titles related to Utility Billing Analyst jobs in Texas?

For Utility Billing Analyst jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Utility Billing Analyst jobs in Texas look for?

The top searched job categories for Utility Billing Analyst jobs in Texas are:

Utility Billing Analyst jobs near you
Infographic showing various Utility Billing Analyst job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.

Billing Analyst I

Southwest Water Company

Sugar Land, TX • On-site

$43K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Who We Are
Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 12 U.S. states and 2 Canadian provinces.
"Nexus" means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,200 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems.
What We Offer
  • Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays and 2 floating holidays.
  • Health and Wellness Benefits: The first day of the month after your start, you'll have access to your health, dental, prescription and vision benefits to help you stay well.
  • 401(k) Program with Matching Contribution: We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution.
  • Grow With Us: Professional development opportunities through training, professional certifications, and education allowance.
  • Additional Benefits: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
  • Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.

Overview
Nexus is seeking a Billing Analyst I. The Billing Analyst I is responsible for ensuring accurate and timely utility billing for assigned districts. This role supports day-to-day billing operations by researching and resolving billing issues, processing adjustments, and coordinating with internal partners to maintain compliance with approved rates, tariffs, and ordinances.
Work Location and Schedule
This position will be primarily based at our office in Sugar Land, TX.
What You'll Do
  • Ensure accurate and timely utility billing for assigned districts, including cycle and off-cycle billing activities.
  • Review, research, and resolve billing exceptions, estimated accounts, and discrepancies in compliance with approved rates, tariffs, and ordinances.
  • Process billing adjustments, cancel/rebills, corrections, and miscellaneous charges as required.
  • Coordinate with IT, field operations, and customer care teams to resolve billing issues and improve processes.
  • Initiate and track billing-related service orders and field activities.
  • Participate in special projects and continuous process improvement initiatives.
  • Other duties as assigned

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
What You'll Bring
Expereince
  • 1+ years of related experience in billing, accounting, bookkeeping, or utility operations

Education
  • High school diploma or equivalent required

Knowledge, Skills, and Abilities
  • Working knowledge of utility billing processes, bookkeeping, or general accounting principles
  • Proficiency with spreadsheets and standard office software (e.g., Microsoft Excel, Word)
  • Ability to research and resolve billing discrepancies with attention to detail and accuracy
  • Ability to interpret rates, tariffs, ordinances, and billing documentation
  • Strong organizational skills and ability to manage multiple tasks and deadlines
  • Effective written and verbal communication skills for cross-functional coordination
  • Ability to learn and use enterprise systems such as SAP or other ERP/CIS platforms

Work Environment
  • Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.

About Our Company
We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.
We are an E-Verify participating employer.

Apply