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Utility Billing Jobs (NOW HIRING)

Conservice

Utility Billing Manager

Logan, UT · On-site

$19.40/hr

Monday - Friday, 8:00 AM - 5:00 PM Mountain Time, Full-Time Overview Multi-Unit properties typically receive and pay a single bill per utility for an entire property. They contract with Conservice to ...

Utility Billing West

Billing Executive

Murray, UT · On-site

$20 - $22/hr

Billing Executive Utility Billing West is a utility management company serving customers across the United States. As our company continues to grow, we are seeking a motivated Billing Executive to ...

Resource Energy

Utility Billing Analyst

Ellicott City, MD · On-site

$50K - $65K/yr

The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility billing calculations. Other responsibilities include tracking energy savings, analyzing and ...

Resource Energy

Utility Billing Analyst

Ellicott City, MD · On-site

$47K - $63K/yr

The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility billing calculations. Other responsibilities include tracking energy savings, analyzing and ...

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How much do utility billing jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for utility billing in the United States is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.80 per hour, depending on experience, location, and employer.

What is a utility billing?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

What are the typical daily responsibilities of a utility billing professional?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What are the key skills and qualifications needed for a utility billing professional?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

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What cities are hiring for Utility Billing jobs?

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What are the most commonly searched types of Utility Billing jobs?

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What states have the most Utility Billing jobs?

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Utility Billing jobs near you
Infographic showing various Utility Billing job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 2% As Needed, 85% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $47,932 per year, or $23 per hour.

Utility Billing Manager

Logan, UT • On-site

Conservice
Utilities • 1 - 5K employees
Learn more about Conserviceexternal

$19.40/hr

Full-time

Re-posted 15 days ago

Conservice rating

7.2

Company rating: 7.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

Job description

Wage: $19.40/hr Plus a productivity based bonus system
Location: Hybrid (In office Tuesday, Wednesday, Thursday) Logan UT
Shift: Monday - Friday, 8:00 AM - 5:00 PM Mountain Time, Full-Time
Overview
Multi-Unit properties typically receive and pay a single bill per utility for an entire property. They contract with Conservice to split the bill between residents. As a billing manager at Conservice, you will prepare timely and accurate billing statements to residents to ensure that properties get reimbursed for the expense and residents pay a fair portion of the utility bills, while helping them achieve their strategic goals.
Responsibilities
Primary responsibilities in the position revolve around managing our client's Billing needs. This could consist of any one of the following items:
  • Working with clients to achieve mutually beneficial Billing solutions
  • Using custom software to calculate utility bills for each resident or tenant
  • Utilize Excel to work through various problems that might arise in Billing
  • Maintain excellent customer service skills when handling client questions
  • Continuously look for ways to problem solve and increase personal productivity as well as that of the team

Qualifications
Because this position has constant contact with our clients and has a very high potential, we believe that our team members should exhibit some of our highest standards of excellence. Some of these qualities include, but are not limited to:
  • Attention to detail, specifically working to maintain top accuracy and timeliness metrics
  • Great attitude and a willingness to learn in-house software
  • Proficiency in Google Suites and Excel. Remote connections, Zoom/Google Meets
  • Ability to self-manage and take initiative to complete work in a timely manner
  • Manage client needs as well as team needs for managing workload
  • Excellent organization and time management skills
  • Able to communicate effectively with clients either by phone or email
  • Quick learner and ability to manage stressful situations
  • Ability to solve problems and research information

Education & Experience
  • 2+ years working in an office environment and/or working directly with clients
  • Proficient knowledge of Excel
  • High school diploma or equivalent

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