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Utility Billing Assistant Jobs Near Me

Billing Coordinator

Columbus, OH · On-site +1

$20 - $25/hr

Understanding of utility operations including Meter-to-Cash processes, call centers, and logistics ... Provide explanations of billing adjustments to customers and assist call center representatives ...

Understanding of utility operations including Meter-to-Cash processes, call centers, and logistics ... Provide explanations of billing adjustments to customers and assist call center representatives ...

Billing Coordinator

Columbus, OH · On-site

$20 - $25/hr

Understanding of utility operations including Meter-to-Cash processes, call centers, and logistics ... Provide explanations of billing adjustments to customers and assist call center representatives ...

Assistant Manager

Pickerington, OH · On-site

$22 - $23/hr

Prepare and distribute resident statements and utility billing * Complete daily, weekly, and month-end financial reports * Assist with audits and ensure financial accuracy * Support leasing efforts ...

Prepare and distribute resident statements and utility billing * Complete daily, weekly, and month-end financial reports * Assist with audits and ensure financial accuracy * Support leasing efforts ...

Assistant Manager

Pickerington, OH · On-site

$22 - $23/hr

Prepare and distribute resident statements and utility billing * Complete daily, weekly, and month-end financial reports * Assist with audits and ensure financial accuracy * Support leasing efforts ...

Researches utility termination warnings, potential missing bills, and late fees. Analyzes payment ... Answer vendor hotline and assist vendors with questions on a timely basis, within 2 hours of ...

Track project quantities and generate project billing. Assist field personnel, Project ... Experience with substation or utility projects is a plus. Candidates that accept an offer of ...

Track project quantities and generate project billing. Assist field personnel, Project ... Experience with substation or utility projects is a plus. Candidates that accept an offer of ...

Process invoices and utility bills for payment and monitor expenses. * Create, monitor and review ... Ensure applications and lease renewals are processed according to company policies * Assist new ...

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Utility Billing Assistant information

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How much do utility billing assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for utility billing assistant in the United States is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What cities are hiring for Utility Billing Assistant jobs?

Cities with the most Utility Billing Assistant job openings:

What states have the most Utility Billing Assistant jobs?

States with the most job openings for Utility Billing Assistant jobs include:

What are the most commonly searched types of Utility Billing jobs?

The most popular types of Utility Billing jobs are:

A map of the United States highlighting the number of Utility Billing Assistant job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Utility Billing Assistant job openings in each state, with California having the most at 2 and Alaska the least at 0.

Billing Coordinator

Blue Star Partners

Columbus, OH • On-site, Remote

$20 - $25/hr

Contractor

Retirement

Re-posted 14 days ago


Job description

Job Title: Billing Coordinator
Duration: 4-Month Contract (with possible extensions)
Rate: $20 - $25/hr (W2) + 401k 4% Match
Work Authorization: Must be authorized to work in the United States now and in the future without the need for employment-based visa sponsorship. Sponsorship is not available for this position.
Position Overview
We are seeking a detail-oriented Billing Coordinator to support billing exception processing, customer account adjustments, and billing accuracy within a utility operations environment. This role supports the Meter-to-Cash process by reviewing billing exception memos, performing account adjustments, and ensuring compliance with tariff regulations across multiple operating states.
The ideal candidate has strong attention to detail, experience with back-office accounting or billing operations, and the ability to work efficiently within deadlines while collaborating across customer service and operational teams.
Required Qualifications
  • High School Diploma or GED from an accredited institution
  • Solid working knowledge of Microsoft Excel, Microsoft Word, and Lotus Notes
  • Strong verbal and written communication skills
  • Knowledge of back-office customer accounting processes
  • Experience working in a team-oriented environment
  • Strong planning and organizational skills
  • Ability to manage multiple tasks and priorities simultaneously
  • Demonstrated ability to deliver results while working within time constraints

Preferred Qualifications
  • Advanced knowledge of billing regulations and commission rules across multiple states
  • Experience with billing exception processing
  • Experience handling billing adjustments and corrections
  • Strong customer service experience
  • Experience working with customer information systems
  • Understanding of utility operations including Meter-to-Cash processes, call centers, and logistics
  • Experience with Gas Measurement Billing (GMB) for processing charts and volumes for commercial and industrial customers

Key Responsibilities
Billing Operations
  • Review and complete billing exception process memos accurately and within required timelines.
  • Ensure billing is issued accurately to customers in accordance with tariff regulations across supported states.
  • Monitor deferred (non-billing) accounts and take corrective actions to ensure completion within tariff timelines.

Account Adjustments & Exception Handling
  • Perform billing adjustments for non-registering meters and fast meters according to tariff guidelines.
  • Conduct account corrections and billing reconciliations when discrepancies occur.
  • Provide explanations of billing adjustments to customers and assist call center representatives with billing inquiries.

Process Monitoring & Performance
  • Monitor assigned workloads and ensure all tasks are completed within service level timelines.
  • Support the Billing Exception Team in meeting daily and monthly service level metrics.
  • Identify process improvement opportunities and recommend enhancements to improve operational efficiency.

Collaboration & Support
  • Work cross-functionally with call centers, operations teams, and other Meter-to-Cash functions.
  • Participate in cross-training initiatives to support other operational areas when required.
  • Maintain a strong customer-focused approach while supporting internal and external stakeholders.

Core Competencies
Adaptability
Planning & Organization
Team Collaboration
Initiative & Decision Making
Follow-Up & Accountability
Strong Interpersonal Skills
Commitment to an Inclusive Work Environment