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Union Technology Jobs (NOW HIRING)

Protect the credit union's data and systems, ensuring system compliance with regulatory ... Technology Vision and Innovation: Present a forward-looking vision for technology adoption and ...

Aligns the credit union's technology infrastructure with the business strategy and goals. Plans and manages central information technology services, including core system administration, data center ...

Position Summary The Marketing Director will drive growth for Technology Credit Union (Tech CU) by developing and executing data driven integrated marketing strategies focusing on member acquisition ...

Protect the credit union's data and systems, ensuring system compliance with regulatory ... Technology Vision and Innovation: Present a forward-looking vision for technology adoption and ...

Position Summary The Marketing Director will drive growth for Technology Credit Union (Tech CU) by developing and executing data driven integrated marketing strategies focusing on member acquisition ...

Relationship Banker

San Jose, CA ยท On-site

$22 - $28.75/hr

In addition, the Relationship Banker is responsible for developing direct sales growth for Technology Credit Union (Tech CU) including but not limited to mortgage, auto lending, and market ...

Develops, designs, tests, and maintains software applications and services using modern development languages (C#/Node.js) and frameworks to support the Credit Union's technology needs. * Builds and ...

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Union Technology information

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$30.5K

$105.9K

$141.5K

How much do union technology jobs pay per year?

As of Jun 22, 2026, the average yearly pay for union technology in the United States is $105,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $129,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Union Technology position, and why are they important?

To excel in a Union Technology role, candidates typically need a strong understanding of information technology systems, labor union operations, and relevant industry standards, often supported by a degree in IT or computer science. Familiarity with database management, HRIS systems, digital communications platforms, and certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals are common requirements. Excellent problem-solving skills, teamwork, and the ability to communicate effectively with both technical and non-technical stakeholders set top performers apart. These abilities ensure seamless implementation and support of technology solutions that empower union operations and member services.

What are the typical responsibilities of someone in a Union Technology position?

Professionals in Union Technology roles are often tasked with overseeing and supporting the IT infrastructure used by labor unions, including maintaining membership databases, managing communication platforms, and ensuring data security. They may also be responsible for training staff on new technology, troubleshooting technical issues, and coordinating with both union leaders and external vendors. The role frequently involves adapting IT solutions to fit the unique needs of union operations and supporting initiatives that help unions serve their members more efficiently. Collaboration with administrative teams and regular communication with stakeholders is key, making the role both dynamic and highly impactful within the organization.

What is a Union Technology job?

A Union Technology job refers to a role that involves managing, developing, or supporting technology used by labor unions. This can include maintaining membership databases, improving communication platforms, securing digital infrastructure, and implementing software solutions to streamline union operations. Professionals in this field often work with IT systems, cybersecurity, and data management to ensure unions function effectively and securely.

More about Union Technology jobs
What cities are hiring for Union Technology jobs? Cities with the most Union Technology job openings:
What are the most commonly searched types of Technology jobs? The most popular types of Technology jobs are:
What states have the most Union Technology jobs? States with the most job openings for Union Technology jobs include:
What job categories do people searching Union Technology jobs look for? The top searched job categories for Union Technology jobs are:
Infographic showing various Union Technology job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 23% Part Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $105,916 per year, or $50.9 per hour.
Contact Center Specialist

Contact Center Specialist

Technology Credit Union

San Jose, CA โ€ข On-site

$64K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

Position Summary
The Contact Center Specialist is responsible for providing support and assistance to existing members, potential members and other parties who contact Technology Credit Union (Tech CU) by telephone and/or email, including other departments. When responding to incoming phone calls and emails, the Contact Center Specialist adheres to established Tech CU policies and procedures to effectively satisfy inquiries, resolve problems, fulfill services requests and cross-sell relevant products and services as presented by the client.
Responsibilities
Member Service Operations
  • In a professional manner handles telephone/email inquiries, including:
    • Provides quality customer service during each call.
    • Handles calls in accordance with established department guidelines, while adhering to all Tech CU policies and procedures.
    • Clearly and accurately explains the features, benefits and processes of Tech CU products and services, including membership/service related fees, which are relevant to needs of the caller.
    • Provides clear and accurate information in a timely manner.
    • Properly directs calls/requests to the appropriate employee/department for processing as needed.
  • Identifies product referral and cross-sell opportunities in a variety of situations, including; fulfilling immediate member needs, promotional offers and marketing campaigns.
  • Maintains a 92% available time for calls.
  • Effectively explains Tech CU policies, procedures, and compliance regulations to the member.
  • Processes authorized transactions/requests accurately and in a timely manner.
  • Responds to requests for assistance from staff and other Tech CU departments.

Work Schedule
  • Full-time; typically 40 hours/week
  • M-F, 8 hour shift within the 7:45am-6:00pm window
  • Plus rotating Saturdays 9:45am-2:15pm
  • Occasional overtime

Workplace Essentials
  • Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate, & Cultivate).
  • Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans.
  • Complies with Tech CU policies and procedures.
  • Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace.
  • Complies with requirements imposed by federal, state and local regulatory agencies.
  • Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors.

Qualifications
Education: High School diploma (or equivalent experience) is required
Experience: 2 years combined banking and/or call center experience preferred
Knowledge/Skills/Abilities:
  • Excellent verbal and written communication skills
  • Good time-management skills
  • Achieves a regular Call/Email average of 90% or better
  • Meets individual product referral goals as outlined by management
  • Strong organization, team orientation, P.C. Internet, and service skills

Licensing: Upon employment, must enroll and maintain registration with Nationwide Multistate Licensing System (NMLS) under Tech CU's company registration.
Typical Working Conditions: Office environment with member interaction via phone.
Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices.
Physical Requirements:
  • Ability to sit 92% of the day.
  • Mouse and use Keyboard, read computer screen for 90% of time during which one is seated.
  • Listening/speaking to others for 92% of time during which one is seated.

EQUAL EMPLOYMENT OPPORTUNITY
Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pay and Benefits
  • Position Grade: 102
  • Salary Range: minimum-$55,500, midpoint-$64,000, maximum-$72,500
  • Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location.
  • Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications.
  • Bonus Potential: Target 5% of base salary based on company and individual performance

Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals.
Tech CU offers a comprehensive benefits package, including:
  • Health Coverage: Medical, dental, and vision plans
  • Income Protection: Life and disability insurance
  • Retirement: 401(k) plan with company match
  • Paid Holidays: 12 days annually
  • Paid Time Off (PTO):
    • Accrues at 5.54 hours per bi-weekly paycheck (approximately 18 days per year)
    • Increases with length of service
  • Voluntary Time Off (VTO):
    • 8 hours annually for full-time employees to support charitable organizations
  • Additional Benefits:
    • Flexible Spending Accounts
    • Employee-paid voluntary benefits
    • Leaves of absence in compliance with state and federal regulations