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Chief Technology & Innovation Officer - 4Front Credit Union (Traverse City, MI)

Published: July 28, 2026

Type: Full Time

Qualifications

Education

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Business Administration, or a related field required
• Master’s degree in a related discipline preferred
• Equivalent combinations of advanced education and directly relevant executive experience may be considered

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Experience

• 10–15 years of progressively responsible experience in technology, cybersecurity, innovation, digital transformation, data, or related functions
• Minimum of seven years in a senior or executive leadership role
• Demonstrated success leading enterprise technology strategy, cybersecurity, organizational transformation, and complex strategic initiatives
• Experience developing and managing operating and capital budgets, vendor portfolios, and major technology investments
• Experience advising executive leadership and Boards on technology strategy, cybersecurity, risk, innovation, and organizational performance
• Financial services, credit union, banking, or another highly regulated industry experience strongly preferred
• Experience leading artificial intelligence, automation, digital modernization, data governance, or enterprise analytics initiatives preferred

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Knowledge & Leadership Capabilities

• Enterprise technology strategy and architecture
• Cybersecurity, information security, technology risk, business continuity, and disaster recovery
• Artificial intelligence, automation, innovation, and emerging technology governance
• Data strategy, governance, analytics, and data-driven decision-making
• Enterprise transformation, process improvement, and change leadership
• Strategic planning, financial stewardship, and investment prioritization
• Vendor management, contract oversight, and third-party risk
• Regulatory compliance and technology governance within a financial institution
• Executive communication, Board engagement, and complex decision support
• Talent development, succession planning, and high-performing team leadership
• Ability to connect technical strategy with organizational goals, member value, and business outcomes
• Ability to lead through influence, collaboration, sound judgment, and organizational trust

Responsibilities

Success in this role is demonstrated when:

• Technology strategy is clearly aligned with organizational priorities and long-term growth
• Enterprise systems and infrastructure are secure, reliable, resilient, and scalable
• Cybersecurity, business continuity, disaster recovery, and technology risk programs remain strong, current, and examination-ready
• Strategic technology and transformation initiatives are delivered with measurable business impact
• Automation and process improvement reduce manual effort, increase capacity, and strengthen operational efficiency
• Data is accurate, governed, accessible, and increasingly used to support decision-making
• Artificial intelligence and emerging technologies are adopted responsibly and deliver practical organizational value
• Employee technology experiences are dependable, effective, and supportive of strong member service
• Technology investments demonstrate sound financial stewardship and measurable return
• Vendor relationships are well-governed and consistently meet performance, security, compliance, and service expectations
• Technology and Innovation team members are engaged, capable, accountable, and prepared for future leadership needs
• Executive leaders and the Board receive clear, timely, and actionable information regarding technology strategy, performance, risk, and opportunity

Skills

About 4Front Credit Union

At 4Front Credit Union, we are committed to helping our members, team members, and communities thrive. We combine the cooperative philosophy of people helping people with forward-thinking financial solutions, strong community relationships, and a commitment to continuous improvement.

Our success depends on creating meaningful member experiences, empowering our team members, and investing in the technology, people, and capabilities needed to serve our communities well—today and into the future

The Chief Technology & Innovation Officer (CTIO) provides enterprise leadership for the credit union’s technology, cybersecurity, data, digital capability, and innovation strategies. As a member of the Executive Leadership Team, this role ensures technology investments and transformation initiatives are aligned with organizational priorities, strengthen operational performance, protect the credit union, and create meaningful value for members and team members.

The CTIO serves as a strategic advisor to the CEO, Board of Directors, and senior leaders, translating emerging technology, cybersecurity, artificial intelligence, automation, and data opportunities into practical organizational strategies. Through strong governance, executive leadership, and cross-functional partnership, this role builds the secure, scalable, and resilient capabilities necessary to support sustainable growth, organizational agility, and long-term success