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Telecommunications Operator Jobs (NOW HIRING)

Saintfrancis

Central Telecommunications Operator

Yale, MI

$16.50 - $22.75/hr

Ability to effectively operate various telecommunications systems. Must be able to effectively deal with people and highly stressful situations. Ability to act quickly, decisively, and accurately ...

PATTERNS

Hiring - Central Telecommunications Operator

Tulsa, OK · On-site

$17 - $23.25/hr

Ability to effectively operate various telecommunications systems. * Must be able to effectively deal with people and highly stressful situations. * Ability to act quickly, decisively, and accurately ...

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Telecommunications Operator information

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$13

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How much do telecommunications operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for telecommunications operator in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What is a telecommunications operator?

Telecommunications Operators are professionals who manage and facilitate communication systems within organizations or for service providers. Their primary duties include operating telephone switchboards, routing calls, monitoring network systems, and ensuring reliable communication links. They may also assist with emergency calls, troubleshoot technical issues, and maintain communication equipment. Telecommunications Operators play a critical role in supporting internal and external communications, ensuring information flows smoothly and securely.

What are the key skills and qualifications needed to thrive as a telecommunications operator?

To thrive as a Telecommunications Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telecommunications equipment, radio systems, and dispatch software is typically required, and certifications such as APCO or NENA can be beneficial. Excellent multitasking, stress management, and problem-solving abilities help operators remain effective during high-pressure situations. These skills and qualifications are crucial for ensuring clear, reliable communication and prompt response in emergency or service-oriented environments.

How does a telecommunications operator typically collaborate with other departments to ensure smooth communication services?

Telecommunications Operators work closely with IT, security, and technical support teams to monitor and maintain communication systems. They often coordinate with network engineers to troubleshoot issues and implement updates, and may also interact with administrative staff to address user requests or outages. Effective communication and teamwork are key, as operators must relay critical information quickly and accurately to minimize service disruptions. Collaboration is often structured through daily briefings, ticketing systems, and cross-functional meetings.

What is the difference between Telecommunications Operator vs Customer Service Representative?

AspectTelecommunications OperatorCustomer Service Representative
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; training varies by company
Work EnvironmentCall centers, network facilitiesCall centers, retail, office settings
Industry UsageTelecommunications companiesVarious industries including retail, finance
Job FocusManaging calls, network troubleshootingAssisting customers, resolving inquiries

Telecommunications Operators primarily handle network operations and manage calls within telecom companies, requiring technical knowledge. Customer Service Representatives focus on assisting customers across various industries, emphasizing communication skills. While both roles involve call center work, their core responsibilities and industry focus differ significantly.

What does a telecommunications operator do?

A telecommunications operator manages and maintains communication systems, such as phone lines, internet connections, and data networks. They monitor network performance, troubleshoot issues, and ensure reliable communication services, often using specialized equipment and following safety protocols.
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Telecommunications Operator jobs near you
Infographic showing various Telecommunications Operator job openings in the United States as of August 2026, with employment types broken down into 39% Full Time, 59% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,753 per year, or $21 per hour.

Emergency Telecommunications Operator (Part-Time)

Saint Vincent College

Latrobe, PA

$38K - $48K/yr

Part-time

Re-posted 6 days ago

Job description

The Public Safety Department has a part-time staff position for an Emergency Telecommunications Operator. Emergency Communication Center works 24/7 and is looking for an individual who is flexible and able to work all shifts and be able to fill in for vacation and sick days. The Emergency Telecommunications Operator is responsible for controlling traffic onto campus and greeting people in a courteous and friendly manner in person and on the telephone. Responsible for monitoring all alarms for the entire facility, dispatching operations and perform various essential data entry. Perform a multitude of simultaneous tasks in a fast-paced, high-stress environment. Utilize computer equipment and specialized computer programs.


Required Qualifications:

Basic computer skills and the ability to become an Association of Public Safety Communications Official (APCO) certified as a Public Safety Telecommunicator 1. Must be able to type a minimum of 20 words per minute.
Education and Experience: A high school diploma or equivalent and a minimum of two years experience working with the general public.

All positions require the incumbent to be able to fully embrace the unique mission and identity of the College as a Catholic, Benedictine liberal arts and sciences institution. Saint Vincent College is committed to diversity and encourages applicants from all qualified candidates. Saint Vincent College is committed to building a diversified and competent population of faculty and staff and encourages applications from women and minorities. Saint Vincent is an equal opportunity employer.
PLEASE NOTE: Background checks will be performed on all new hires. Employment is conditional upon satisfactory background checks and clearances.

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