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Telecommunications Operator Jobs in Detroit, MI (NOW HIRING)

City of Detroit

Telecommunications Operator

Detroit, MI · On-site

$44K/yr

... telecommunications devices; operates various computerized systems to generate reports Examples of ... operating an input-output terminal device keyboard. Provides timely and accurate responses to ...

VERITA TELECOMMUNICATIONS

Coax Splicer

Northville, MI · On-site

This role ensures the integrity and performance of the telecommunications infrastructure by ... Experience working with major MSO cable providers (e.g., broadband or cable operators). * Knowledge ...

RF Connect

Network Operations Director

Farmington Hills, MI · On-site

$83K - $112K/yr

In this role you will report to our General Manager of Operator Services in our Farmington Hills ... Qualifications Experience You Have * 8+ years of telecommunications industry experience in IT ...

Brose

Systems Administrator

Auburn Hills, MI

... Operating Systems-based servers and backup systems with VMWare ESXI platform; printers, and telecommunication/conferencing equipment; VoIP/telephony; time and attendance equipment. Your Profile

Brose

Systems Administrator

Auburn Hills, MI · On-site

... Operating Systems-based servers and backup systems with VMWare ESXI platform; printers, and telecommunication/conferencing equipment; VoIP/telephony; time and attendance equipment. Your Profile

Wild Bill's Tobacco

IT Field Technician

Troy, MI · On-site

Set up equipment for employee use, performing or ensuring proper installation of cables, operating ... Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of ...

Integrated Resources INC

Network Technician

Southfield, MI

$21.50 - $27.75/hr

Intermediate training in at least 3 of the following areas: data communications, digital communications, operating systems and applications, telecommunications, computer support, project management ...

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All JobsTelecommunications Operator JobsTelecommunications Operator Jobs in Detroit, MI

Telecommunications Operator information

See Detroit, MI salary details

$12

$19

$27

How much do telecommunications operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for telecommunications operator in Detroit, MI is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.45 per hour, depending on experience, location, and employer.

How much do telecommunications operators make?

Telecommunications operators typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the complexity of the systems they manage. Entry-level positions may start lower, while experienced operators with specialized skills can earn higher wages. Certifications and familiarity with specific communication equipment can also influence salary levels.

What is a telecommunications operator?

Telecommunications Operators are professionals who manage and facilitate communication systems within organizations or for service providers. Their primary duties include operating telephone switchboards, routing calls, monitoring network systems, and ensuring reliable communication links. They may also assist with emergency calls, troubleshoot technical issues, and maintain communication equipment. Telecommunications Operators play a critical role in supporting internal and external communications, ensuring information flows smoothly and securely.

How does a telecommunications operator typically collaborate with other departments to ensure smooth communication services?

Telecommunications Operators work closely with IT, security, and technical support teams to monitor and maintain communication systems. They often coordinate with network engineers to troubleshoot issues and implement updates, and may also interact with administrative staff to address user requests or outages. Effective communication and teamwork are key, as operators must relay critical information quickly and accurately to minimize service disruptions. Collaboration is often structured through daily briefings, ticketing systems, and cross-functional meetings.

What is the difference between Telecommunications Operator vs Customer Service Representative?

AspectTelecommunications OperatorCustomer Service Representative
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; training varies by company
Work EnvironmentCall centers, network facilitiesCall centers, retail, office settings
Industry UsageTelecommunications companiesVarious industries including retail, finance
Job FocusManaging calls, network troubleshootingAssisting customers, resolving inquiries

Telecommunications Operators primarily handle network operations and manage calls within telecom companies, requiring technical knowledge. Customer Service Representatives focus on assisting customers across various industries, emphasizing communication skills. While both roles involve call center work, their core responsibilities and industry focus differ significantly.

What are the key skills and qualifications needed to thrive as a telecommunications operator?

To thrive as a Telecommunications Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telecommunications equipment, radio systems, and dispatch software is typically required, and certifications such as APCO or NENA can be beneficial. Excellent multitasking, stress management, and problem-solving abilities help operators remain effective during high-pressure situations. These skills and qualifications are crucial for ensuring clear, reliable communication and prompt response in emergency or service-oriented environments.

What are popular job titles related to Telecommunications Operator jobs in Detroit, MI?

For Telecommunications Operator jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Telecommunications Operator jobs in Detroit, MI look for?

The top searched job categories for Telecommunications Operator jobs in Detroit, MI are:

Telecommunications Operator jobs near you
Infographic showing various Telecommunications Operator job openings in Detroit, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,034 per year, or $19.2 per hour.

Telecommunications Operator

City of Detroit

Detroit, MI • On-site

$44K/yr

Other

Posted 10 days ago

City Of Detroit rating

6.6

Company rating: 6.6 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

729th of 846 rated public administrative organizations

Job description

Description Under general supervision, on an assigned shift, receives and processes high volumes of telephone crime reports, condenses this information on an input-output device, advises alternate courses of action, and processes requests for information from citizens and police personnel utilizing telecommunications devices; operates various computerized systems to generate reports Examples of Duties Codes various types of information into machine compatible formats. Processes information from the public regarding criminal activities into a concise description of events at a precise location. Processes information from police personnel and citizens on stolen and recovered motorized vehicles, stolen licensed plates and carjacked vehicles.

Verifies with speed and accuracy vehicle information for police personnel, citizens, automobile insurance companies, and automobile repossessions by operating an input-output terminal device keyboard. Provides timely and accurate responses to inquiries to citizens regarding the recovery, condition and location of stolen vehicles; general auto theft reporting procedures and other general information inquiries. Processes miscellaneous precinct calls and auto pound inquiries.

Enters incident reports, stolen car records and official complaints into a CRT or manually prepares such reports as required, and performs other related clerical duties. Processes citizens' emergency call requests in situations where City 911 emergency call operations are impaired. Determines if calls require immediate police response transfers and coordinates call to 911 operators.

Telephones reports of such activity to public safety communicators and provides concise description and location of such activity. Prepares incident reports and performs other related clerical activities as required. Minimum Qualifications High School graduation or GED.

One year of recent customer service experience including one year of recent office experience that required the exercise of responsibility for methods and results. Licenses, Certifications, and Other Special Requirements: The Detroit Police Department's pre-employment background screening process includes a review of your social media account(s).To continue with the application process, you must provide all names and/or social media handles associated with your social media account(s); including but not limited to any of the following social media platforms: Facebook, Instagram, Tik Tok, Twitter, Google, YouTube, Snapchat, LinkedIn, etc. The Detroit Police Department is a 24/7 operation

Candidates must be flexible as you will be assigned to day, afternoon or midnight shift. This is an on-site position. Supplemental Information Evaluation Plan Computer Based Test: 30% Interview: 70% Evaluation of Training, Experience & Personal Qualifications: P/F Total of Interview and Evaluation T.E.P: 100% Additional points may be awarded for: Veteran Points: 0 - 15 points Detroit Residency Credit: 15 point

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