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Telecommunications Operator Jobs in New Mexico (NOW HIRING)

FiberTel, LLC

Aerial Laborer

Albuquerque, NM

$18/hr

All phases of telecommunication construction include but are not limited to: Loading, driving ... Learn all aspects of crew and assist the operator and foreman as assigned. * Setup, preparation ...

Quanta Services

Aerial Laborer

Albuquerque, NM

$18/hr

All phases of telecommunication construction include but are not limited to: Loading, driving ... Learn all aspects of crew and assist the operator and foreman as assigned. * Setup, preparation ...

FiberTel, LLC

Aerial Laborer

Albuquerque, NM · On-site

$18/hr

All phases of telecommunication construction include but are not limited to: Loading, driving ... Learn all aspects of crew and assist the operator and foreman as assigned. * Setup, preparation ...

SCEYE INC

Thermal Engineer

Moriarty, NM · On-site

Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want ...

SCEYE INC

Software Architect

Moriarty, NM · On-site

Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want ...

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All JobsTelecommunications Operator JobsTelecommunications Operator Jobs in New Mexico

Telecommunications Operator information

See New Mexico salary details

$13

$20

$28

How much do telecommunications operator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for telecommunications operator in New Mexico is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.75 per hour, depending on experience, location, and employer.

What is a telecommunications operator?

Telecommunications Operators are professionals who manage and facilitate communication systems within organizations or for service providers. Their primary duties include operating telephone switchboards, routing calls, monitoring network systems, and ensuring reliable communication links. They may also assist with emergency calls, troubleshoot technical issues, and maintain communication equipment. Telecommunications Operators play a critical role in supporting internal and external communications, ensuring information flows smoothly and securely.

What are the key skills and qualifications needed to thrive as a telecommunications operator?

To thrive as a Telecommunications Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telecommunications equipment, radio systems, and dispatch software is typically required, and certifications such as APCO or NENA can be beneficial. Excellent multitasking, stress management, and problem-solving abilities help operators remain effective during high-pressure situations. These skills and qualifications are crucial for ensuring clear, reliable communication and prompt response in emergency or service-oriented environments.

How does a telecommunications operator typically collaborate with other departments to ensure smooth communication services?

Telecommunications Operators work closely with IT, security, and technical support teams to monitor and maintain communication systems. They often coordinate with network engineers to troubleshoot issues and implement updates, and may also interact with administrative staff to address user requests or outages. Effective communication and teamwork are key, as operators must relay critical information quickly and accurately to minimize service disruptions. Collaboration is often structured through daily briefings, ticketing systems, and cross-functional meetings.

What is the difference between Telecommunications Operator vs Customer Service Representative?

AspectTelecommunications OperatorCustomer Service Representative
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; training varies by company
Work EnvironmentCall centers, network facilitiesCall centers, retail, office settings
Industry UsageTelecommunications companiesVarious industries including retail, finance
Job FocusManaging calls, network troubleshootingAssisting customers, resolving inquiries

Telecommunications Operators primarily handle network operations and manage calls within telecom companies, requiring technical knowledge. Customer Service Representatives focus on assisting customers across various industries, emphasizing communication skills. While both roles involve call center work, their core responsibilities and industry focus differ significantly.

What does a telecommunications operator do?

A telecommunications operator manages and maintains communication systems, such as phone lines, internet connections, and data networks. They monitor network performance, troubleshoot issues, and ensure reliable communication services, often using specialized equipment and following safety protocols.

What are popular job titles related to Telecommunications Operator jobs in New Mexico?

For Telecommunications Operator jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Telecommunications Operator jobs in New Mexico look for?

The top searched job categories for Telecommunications Operator jobs in New Mexico are:

What are popular job titles related to Telecommunications Operator jobs in NM?

For Telecommunications Operator jobs in NM, the most frequently searched job titles are:

Telecommunications Operator jobs near you
Infographic showing various Telecommunications Operator job openings in New Mexico as of August 2026, with employment types broken down into 47% Full Time, 50% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,400 per year, or $20.4 per hour.

Telecommunication Operator I C1, Telecommunication Operator I/cert C1C

Albuquerque, NM • On-site

City of Albuquerque
Public Administration • 5 - 10K employees

7.3

Company rating: 7.3 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

597th of 853 rated public administrative organizations

People enjoy working here

Good employer

Recommended by students

Learn more about City of Albuquerqueexternal

$50K - $57K/yr

Full-time

Re-posted 23 days ago

Job description

Position Summary Answer incoming emergency and non-emergency calls using a multi-line phone system; screen, evaluate, provide assistance, coordinate and disseminate critical information via specialized computer and communication systems, and/or refer calls to the appropriate person/department; perform multiple activities simultaneously by responding to communications and events while maintaining precision, accuracy and swift response times; work in a team setting while receiving training and coaching from various sources; complete NCIC checks and perform other technical tasks related to the assigned area of responsibility. This is a safety sensitive position subject to random drug/alcohol testing. Telecommunication Operator I C1 (Non-Certified) $24.36 - $25.60 Hourly Telecommunication Operator I C1C (Certified) Possess a valid New Mexico Department of Public Safety Telecommunicator Certification $26.36 - $27.60 Hourly Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification

Job Descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. High school diploma or GED; and Combination of two (2) years of data entry, multi-line phone or customer service experience.

Processing public service calls in a law enforcement, open space or fire agency is preferred. ADDITIONAL REQUIREMENTS: Must possess a valid certified typing test issued by a state agency, county agency or an accredited educational institution with a minimum score of forty (40) net WPM. The typing test must have occurred within the last 12 months.

Local typing tests may be taken Monday - Friday 8am to 3:30pm at the following locations: America's Job Center of ABQ, 501 Mountain Rd NE, Albuquerque, NM 87102 OR America's Job Center of Rio Rancho, 4061 Ridge Rock Rd, Rio Rancho, NM 87124. Must pass Drug Test, Hearing Test, Criminal Records check, and Background check. Must pass CritiCall computer-based assessment.

Must be able to work holidays, weekends, irregular hours and shift work may be required with possible extension of shift hours, at times with short notice. Possession of National Incident Management System (NIMS) Certification preferred. Possession of National Crime Information Center (NCIC) Certification within six (6) months from date of hire.

One (1) year probationary period is required for this position. For Telecommunication Operator I C1 (Non-Certified): Possession of a New Mexico Department of Public Safety Telecommunicator Certification within one (1) year from date of hire. For Telecommunication Operator I C1C (Certified): Possession of a New Mexico Department of Public Safety Telecommunicator Certification.

Please click here for more information before applying. Working Conditions Environmental: 24/7 emergency dispatch center operation setting; secure indoor environment, exposure to computer screens; frequent exposure to noise levels which may cause distractions; work in confined spaces, irregular work hours and shifts. Physical: Essential and supplemental functions may require maintaining physical conditions necessary for sitting long periods of time and working on routine, emergency situations under stressful conditions; light lifting; bending, stooping, kneeling, twisting, turning, squatting, walking and pushing; extensive use of computer keyboard, mouse and monitor.

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