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Telecommunications Operator Jobs (NOW HIRING)

Beverly Hospital

Telecommunications Operator

Beverly, MA

$17 - $22.88/hr

The switchboard operator is responsible for answering the hospital emergency code phone and following written procedure including sending page messages to the code team, documenting specific patient ...

Kent Hospital

Telecommunications Operator

Warwick, RI

$18.50 - $25.50/hr

Primary Function Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in ...

Mass General Brigham

Telecommunications Operator

Boston, MA · On-site

$17.71 - $22.15/hr

Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to ...

Kent Hospital

Telecommunications Operator

Warwick, RI

$18 - $25/hr

Primary Function Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in ...

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Telecommunications Operator information

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$13

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$29

How much do telecommunications operator jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for telecommunications operator in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What jobs can you get with telecommunications?

A telecommunications operator can pursue jobs such as network technician, customer support specialist, or systems analyst. These roles often require knowledge of communication systems, troubleshooting skills, and familiarity with tools like PBX systems or network hardware.

What does a telecommunication operator do?

A telecommunications operator manages and maintains communication systems, such as phone lines, internet connections, and data networks. They monitor equipment, troubleshoot issues, and ensure reliable communication services, often using specialized tools and following safety protocols.

What are Telecommunications Operators?

Telecommunications Operators are professionals who manage and facilitate communication systems within organizations or for service providers. Their primary duties include operating telephone switchboards, routing calls, monitoring network systems, and ensuring reliable communication links. They may also assist with emergency calls, troubleshoot technical issues, and maintain communication equipment. Telecommunications Operators play a critical role in supporting internal and external communications, ensuring information flows smoothly and securely.

How does a Telecommunications Operator typically collaborate with other departments to ensure smooth communication services?

Telecommunications Operators work closely with IT, security, and technical support teams to monitor and maintain communication systems. They often coordinate with network engineers to troubleshoot issues and implement updates, and may also interact with administrative staff to address user requests or outages. Effective communication and teamwork are key, as operators must relay critical information quickly and accurately to minimize service disruptions. Collaboration is often structured through daily briefings, ticketing systems, and cross-functional meetings.

What is the difference between Telecommunications Operator vs Customer Service Representative?

AspectTelecommunications OperatorCustomer Service Representative
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; training varies by company
Work EnvironmentCall centers, network facilitiesCall centers, retail, office settings
Industry UsageTelecommunications companiesVarious industries including retail, finance
Job FocusManaging calls, network troubleshootingAssisting customers, resolving inquiries

Telecommunications Operators primarily handle network operations and manage calls within telecom companies, requiring technical knowledge. Customer Service Representatives focus on assisting customers across various industries, emphasizing communication skills. While both roles involve call center work, their core responsibilities and industry focus differ significantly.

What is the highest paying job in telecommunications?

The highest paying roles in telecommunications often include senior management positions such as Chief Technology Officer (CTO) or Director of Network Operations, which can earn six-figure salaries. These roles typically require extensive experience, advanced technical knowledge, and leadership skills, often supported by certifications like Cisco or Cisco Certified Internetwork Expert (CCIE).

What jobs pay 4000 a week without a degree?

Telecommunications operators typically do not earn $4,000 a week without specialized skills or certifications. High-paying roles that can reach this level often include sales managers, real estate brokers, or skilled trades like electricians or commercial pilots, which may require experience or licensing but not necessarily a degree. These jobs often involve commission, overtime, or high-demand skills to achieve such earnings.

What are the key skills and qualifications needed to thrive as a Telecommunications Operator, and why are they important?

To thrive as a Telecommunications Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telecommunications equipment, radio systems, and dispatch software is typically required, and certifications such as APCO or NENA can be beneficial. Excellent multitasking, stress management, and problem-solving abilities help operators remain effective during high-pressure situations. These skills and qualifications are crucial for ensuring clear, reliable communication and prompt response in emergency or service-oriented environments.
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Telecommunications Operator jobs near you

Police Telecommunications Operator

St Edwards University

Austin, TX • On-site

$47K - $61K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Police Telecommunications Operator
University Police
The successful candidate will be responsible for directing the activities of field personnel and providing patrol units with actionable information. The individual must be ready, able and willing at all times to take command of a particular situation, (if no other authority is available) and function under stressful circumstances to communicate effectively and direct a number of simultaneous activities without confusion. This position is responsible for providing prompt and accurate information to law enforcement and assists the public by giving information and other aid as needed.
For consideration, (QUALIFICATIONS):
  • Currently licensed by TCOLE with a Basic Telecommunications license or at least 2 years' prior public safety dispatch experience preferred.
  • High school graduation or GED. Some college or a bachelor's degree preferred.
  • Bilingual (English/Spanish) preferred.
  • Current and valid Class C Texas Motor Vehicle Operators License throughout employment.
  • Ability to obtain and maintain State of Texas mandated licenses & certifications and training requirements as directed by Federal Communications Commission, State of Texas and Federal agencies and Departmental policy and regulations.
  • Must pass an extensive background investigation, fingerprinting, psychological, medical, and physical test.
  • Not currently under indictment for any criminal offense;
  • Never been convicted of an offense above a Class C misdemeanor
  • Never been convicted of any family violence offense;
  • Not prohibited by state or federal law from operating a motor vehicle
  • Ability to use a multi-line phone system.
  • Basic computer knowledge of Microsoft Office products, such as Word, Excel, and Access.
  • Thinks and acts promptly; using good judgment in emergencies; analyzes situation quickly and accurately and takes or suggests an effective course of action while maintaining a calm demeanor.
  • Must be able to communicate and be understood clearly in person, on the telephone, by radio and in writing.
  • Ability to work effectively in a fast paced environment.
  • Ability to comply with workplace guidelines and attendance requirements.
  • After training, ability and skill in the use of police radio equipment, telephones, and accurate data entry.
  • Ability to sit for long periods of time.

Essential Duties and Responsibilities:
Essential:
  • Receive and provide response to emergency and informational telephone calls including emergency lines, radiophone, telephone for the hearing impaired.
  • Initiate and receive public safety radio traffic using a multi-band law enforcement network to dispatch police officers; monitor frequencies of area law enforcement agencies; maintain logs according to regulations.
  • Thinks and acts promptly in emergencies, analyzes situation quickly and accurately and takes or suggests an effective course of action. Operates multi-line phone system, police radio and computer aided dispatch system in concert
  • Maintains records of incoming calls for assistance and all police/patrol activities.
  • Dispatches officers to situations requiring police response.
  • Monitors CCTV system. Completes appropriate reports.
  • Communicates with other police/fire/ambulance agencies, and operates various computer terminals including the CAD, "Computer Aided Dispatch" system. Performs related duties as required.

Other:
  • Works overtime as directed and assures that all telecommunication center equipment is functional by notifying the duty supervisor when repair is needed or malfunctions occur.

Special Conditions:
This is a full-time benefits eligible position. Must be able to work 24/7/365 on any assigned shift with varying days off. This position is considered "Mission Critical." In order to meet the needs of the University and of the department, shifts are subject to change on short notice and Police Telecommunications Operators must be available for recall to the university in emergency situations, such as man-made or natural disasters. The department is organized along a standard law enforcement model: telecommunications operators must wear a uniform on duty; are subject to inspection and a formal chain of command.
For detailed information, please scroll to the bottom of the page to download the job description.
The University offers an excellent TOTAL REWARDS package!
Medical & Rx Coverage - UMR (HSA & FSA Available)
Dental - Sunlife Dental
Vision - Sunlife Vision Plan
Short Term Disability (STD) Insurance
Long Term Disability (LTD) Insurance
Life & Accidental Death & Dismemberment (AD&D) Insurance
Employee Assistance Program (EAP)
Pet Insurance
Annual Leave & Paid Sick Leave
Retirement Plan - (TIAA) Employee 5%/Employer Match 7%
Tuition Benefits
Paid Holidays
Services & Discounts
An overview of St. Edward's University employee benefits is available at;
HOW TO APPLY
Interested applicants should submit an online application at; . Please include resume, cover letter, and three employment references. No Calls Please. Applications will not be considered if it is missing any of these three items.
In your cover letter, please describe your lived experiences that prepare you to contribute to diversity and inclusion at St. Edward's University.
EQUAL OPPORTUNITY EMPLOYER:
St. Edward's University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
ABOUT ST. EDWARD'S UNIVERSITY
Founded in 1885 by the Congregation of Holy Cross, St. Edward's University is a private, Catholic liberal arts institution of more than 4,600 diverse students located in Austin, Texas. St. Edward's emphasizes critical thinking and ethical practices, as well as small classes, personalized learning and exciting internship opportunities. The community atmosphere extends to the approximately 800 faculty and staff who work together to make the university a welcoming yet challenging environment for students.
Sponsorship:
We are not offering sponsorship at this time.
Background Checks:
A criminal history background check is required for finalist(s) under consideration for this position.

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