Telecom Program Manager Jobs (NOW HIRING)

As Fiber & Telecom Lead at Giga, you will own the strategy, procurement, and delivery of all fiber and telecommunications infrastructure across our data center portfolio. You'll work directly with Engineering, Development, Operations, and external carriers to ensure every site has the connectivity it needs - on time, at the right cost, and built to scale. This is a hands-on role with broad ownership over one of the most critical infrastructure workstreams in the company.

We are an in-office culture - velocity matters when you're building physical infrastructure, and the best decisions happen in the room. This role is ideally based in our San Francisco, Long Beach, or Houston offices, with full-time onsite expectations outside of bi-weekly WFH Fridays.

That said, we will make exceptions for truly exceptional talent if you live outside one of our hubs. If you're the right person for this role, we'll have a conversation about what works.

• Own end-to-end fiber and telecom procurement for all Giga data center sites, from initial site feasibility through carrier contracts and service activation
• Develop and manage relationships with Tier 1 and regional carriers, dark fiber providers, and colocation network partners to negotiate competitive pricing and service terms
• Lead telecom due diligence during site selection, assessing fiber availability, diverse path routing, carrier presence, and lead times for new builds and acquisitions
• Drive the design and delivery of meet-me rooms (MMRs), fiber vaults, conduit infrastructure, and on-site telecom distribution systems in coordination with construction and engineering teams
• Manage telecom budgets, vendor contracts, and service agreements across the portfolio, tracking spend and ensuring accountability against project milestones
• Build and maintain a live tracker of all in-flight fiber orders, carrier commitments, and activation timelines to support operations and executive reporting
• Partner with network and controls engineering to ensure physical infrastructure aligns with capacity planning, redundancy requirements, and long-term growth projections
• Serve as the internal subject matter expert on fiber market conditions, carrier capabilities, and emerging connectivity technologies relevant to hyperscale deployments
• Develop procurement frameworks, vendor scorecards, and standard telecom specifications to drive consistency and speed across the development pipeline

• 5-7 years of experience in fiber procurement, telecom infrastructure, or carrier relations, with at least some exposure to data center or mission-critical environments
• Deep knowledge of fiber and telecom ecosystem: dark fiber, lit services, DWDM, carrier-neutral facilities, diverse routing, and last-mile delivery models
• Demonstrated ability to negotiate complex carrier agreements, IRUs, and dark fiber leases
• Experience managing telecom infrastructure delivery from design through commissioning, including MMR buildouts and structured cabling
• Strong project management skills with the ability to track multiple concurrent fiber orders and carrier engagements across geographies
• Ability to read and interpret telecom construction drawings, conduit plans, and site layouts

• Experience supporting hyperscale, colocation, or wholesale data center development
• Existing carrier and dark fiber provider relationships in key US markets
• Familiarity with network architecture concepts including BGP, IP transit, peering, and redundancy design
• Exposure to international fiber markets or cross-border connectivity procurement
• Experience standing up telecom programs from scratch at a fast-growing company

• Subsidized health, dental, and vision insurance
• Equity (options) in a rapidly growing startup
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
• Commuter benefits