The Impact You'll Make As Senior Program Manager, you'll lead the PMO in close partnership with ... IT/telecom transformation programs in structured, gated delivery environments; proven vendor/SI ...
The Impact You'll Make As Senior Program Manager, you'll lead the PMO in close partnership with ... IT/telecom transformation programs in structured, gated delivery environments; proven vendor/SI ...
You will join a team of Program Managers across both Western and Eastern Canada, orchestrating the ... Strong knowledge of telecom infrastructure, construction milestones, and/or supply operations is a ...
You will join a team of Program Managers across both Western and Eastern Canada, orchestrating the ... Strong knowledge of telecom infrastructure, construction milestones, and/or supply operations is a ...
You will join a team of Program Managers across both Western and Eastern Canada, orchestrating the ... Strong knowledge of telecom infrastructure, construction milestones, and/or supply operations is a ...
You will join a team of Program Managers across both Western and Eastern Canada, orchestrating the ... Strong knowledge of telecom infrastructure, construction milestones, and/or supply operations is a ...
Telecom Systems Lead
Vancouver, BC · On-site
Woodfibre Management Ltd. is a privately held Canadian company based in Vancouver and a subsidiary ... Expertise with a variety of computer programs (programs e.g., Office 365, MS teams, MS Visio, MS ...
Quick apply
Telecom Systems Lead
Vancouver, BC · On-site
Woodfibre Management Ltd. is a privately held Canadian company based in Vancouver and a subsidiary ... Expertise with a variety of computer programs (programs e.g., Office 365, MS teams, MS Visio, MS ...
... Ledcor's telecom programs. Apply today to join Ledcor Technical Services in Vancouver, BC today ... Collaborate with PMO, field operations, engineering, and external partners to ensure seamless ...
... Ledcor's telecom programs. Apply today to join Ledcor Technical Services in Vancouver, BC today ... Collaborate with PMO, field operations, engineering, and external partners to ensure seamless ...
... Ledcor's telecom programs. Apply today to join Ledcor Technical Services in Vancouver, BC today ... Collaborate with PMO, field operations, engineering, and external partners to ensure seamless ...
... Ledcor's telecom programs. Apply today to join Ledcor Technical Services in Vancouver, BC today ... Collaborate with PMO, field operations, engineering, and external partners to ensure seamless ...
Ability to analyze data, in order to prioritize and develop transformational programs and influence ... Telecom Diploma or a Degree in Business Management would be an asset Location: BC - Lower Mainland
Ability to analyze data, in order to prioritize and develop transformational programs and influence ... Telecom Diploma or a Degree in Business Management would be an asset Location: BC - Lower Mainland
We're looking for a Senior Product Manager to take ownership of the strategic direction and ... A deeper understanding of telecom, product strategy, and customer-first programs * A dynamic and ...
We're looking for a Senior Product Manager to take ownership of the strategic direction and ... A deeper understanding of telecom, product strategy, and customer-first programs * A dynamic and ...
... program that serves as the network automation platform across TELUS. You'll lead and mentor a team ... time in Telecom, IT Operations, or cloud infrastructure environments * 5+ years in software ...
... program that serves as the network automation platform across TELUS. You'll lead and mentor a team ... time in Telecom, IT Operations, or cloud infrastructure environments * 5+ years in software ...
... program that serves as the network automation platform across TELUS. You'll lead and mentor a team ... time in Telecom, IT Operations, or cloud infrastructure environments * 5+ years in software ...
... program that serves as the network automation platform across TELUS. You'll lead and mentor a team ... time in Telecom, IT Operations, or cloud infrastructure environments * 5+ years in software ...
Senior Channel Manager
Vancouver, BC · On-site
Oversee channel spend, incentive programs, and budgets to ensure maximum ROI. * Optimize Market ... Recent Telecom Expertise: Proven track record working in an SMB or Consumer sales environment for ...
Senior Channel Manager
Vancouver, BC · On-site
Oversee channel spend, incentive programs, and budgets to ensure maximum ROI. * Optimize Market ... Recent Telecom Expertise: Proven track record working in an SMB or Consumer sales environment for ...
Experience with telecom activation workflows, including plan selection, provisioning, and real-time ... TFSA and RRSP programs. * 100% matched company pension plan. * Training programs to build new and ...
Experience with telecom activation workflows, including plan selection, provisioning, and real-time ... TFSA and RRSP programs. * 100% matched company pension plan. * Training programs to build new and ...
... Telecom, and in the Energy and Mining space. They will be involved with managing engagements and ... In addition, KPMG offers a comprehensive and competitive Total Rewards program. Providing you with ...
New
... Telecom, and in the Energy and Mining space. They will be involved with managing engagements and ... In addition, KPMG offers a comprehensive and competitive Total Rewards program. Providing you with ...
New
Join one of Canadas leading telecom teams, The Mobile Shop, a Loblaw-owned brand operated by ... NewMaternity LeaveTopUp Program: Wereproud to introduce a new benefit designed to support employees ...
Join one of Canadas leading telecom teams, The Mobile Shop, a Loblaw-owned brand operated by ... NewMaternity LeaveTopUp Program: Wereproud to introduce a new benefit designed to support employees ...
Head of AI Enablement and Emerging Technology
Vancouver, BC · On-site
CA$220K - CA$270K/yr
Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of ... We are on a self-management journey. As we work to move away from the restrictions of hierarchy ...
Quick apply
Head of AI Enablement and Emerging Technology
Vancouver, BC · On-site
CA$220K - CA$270K/yr
Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of ... We are on a self-management journey. As we work to move away from the restrictions of hierarchy ...
Define KPIs to track program performance and GTM impact. Analyze market data, competitive ... Familiarity with pricing strategy, offer mechanics, or competitive positioning in telecom markets
Define KPIs to track program performance and GTM impact. Analyze market data, competitive ... Familiarity with pricing strategy, offer mechanics, or competitive positioning in telecom markets
Join one of Canadas leading telecom teams, The Mobile Shop, a Loblaw-owned brand operated by ... NewMaternity LeaveTopUp Program: Wereproud to introduce a new benefit designed to support employees ...
Join one of Canadas leading telecom teams, The Mobile Shop, a Loblaw-owned brand operated by ... NewMaternity LeaveTopUp Program: Wereproud to introduce a new benefit designed to support employees ...
Be Seen First
Bilingual Sales Specialist- Client TELUS (French/ English)
Vancouver, BC · On-site
CA$18.25/hr
Manage objections professionally and guide conversations toward successful sales outcomes. * Meet ... Minimum 2 years of experience in sales (outbound, inbound, retail wireless, telecom, D2D, B2C, or ...
Quick apply
Be Seen First
Bilingual Sales Specialist- Client TELUS (French/ English)
Vancouver, BC · On-site
CA$18.25/hr
Manage objections professionally and guide conversations toward successful sales outcomes. * Meet ... Minimum 2 years of experience in sales (outbound, inbound, retail wireless, telecom, D2D, B2C, or ...
But more than a transformation program, you will be directly accountable for the reliability ... Work across multiple business units (Health, Digital, Agriculture, Telecom) to understand and ...
But more than a transformation program, you will be directly accountable for the reliability ... Work across multiple business units (Health, Digital, Agriculture, Telecom) to understand and ...
But more than a transformation program, you will be directly accountable for the reliability ... Work across multiple business units (Health, Digital, Agriculture, Telecom) to understand and ...
But more than a transformation program, you will be directly accountable for the reliability ... Work across multiple business units (Health, Digital, Agriculture, Telecom) to understand and ...
Telecom Program Manager information
What does a Telecom Program Manager do?
A Telecom Program Manager oversees and coordinates large-scale telecommunications projects within an organization. Their responsibilities include planning, executing, and closing projects related to telecom infrastructure, network upgrades, and service deployments. They work closely with cross-functional teams, vendors, and stakeholders to ensure projects are delivered on time, within scope, and on budget. Additionally, they often manage risk, resolve issues, and ensure compliance with industry regulations. The role requires strong leadership, communication, and technical knowledge of telecommunications systems.
What are the key skills and qualifications needed to thrive as a Telecom Program Manager, and why are they important?
To thrive as a Telecom Program Manager, you need strong project management skills, a deep understanding of telecommunications technologies, and typically a degree in engineering, IT, or a related field. Familiarity with tools like MS Project, Agile methodologies, and industry certifications such as PMP or Prince2 is often required. Exceptional leadership, communication, and problem-solving abilities help you manage cross-functional teams and stakeholders effectively. These skills are crucial for delivering complex telecom projects on time and within budget while ensuring alignment with business goals.
What are some common challenges faced by Telecom Program Managers, and how can they be addressed?
Telecom Program Managers often navigate complex projects involving multiple stakeholders, evolving technologies, and tight deadlines. A common challenge is coordinating cross-functional teams, including engineers, vendors, and clients, to ensure timely delivery while managing shifting requirements. Addressing these challenges involves strong communication, proactive risk management, and maintaining up-to-date knowledge of industry standards. Building strong relationships across departments and setting clear expectations can help mitigate misunderstandings and keep projects on track.
What is the difference between Telecom Program Manager vs Telecom Project Manager?
| Aspect | Telecom Program Manager | Telecom Project Manager |
|---|---|---|
| Responsibilities | Oversees multiple related projects, manages strategic initiatives, aligns projects with business goals | Manages individual projects, focuses on specific deliverables, timelines, and budgets |
| Certifications | PMI PMP, PgMP, or equivalent; industry-specific certifications | PMI PMP or similar; often holds technical certifications |
| Work Environment | Strategic planning, stakeholder management, cross-project coordination | Day-to-day project execution, team management, task tracking |
| Usage in Industry | Common in large telecom companies for overseeing multiple initiatives | Frequent in telecom firms for managing individual projects |
The main difference is that a Telecom Program Manager oversees multiple related projects to achieve strategic goals, while a Telecom Project Manager focuses on executing specific projects. Both roles require similar certifications but differ in scope and responsibilities.
Other
Posted 8 days ago
TELUS rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
19th of 83 rated telecommunications companies
Job description
Description
Ready to lead a multi-year technology transformation and shape the future of enterprise operations?
Join Our Team
The TELUS Managed Services Transformation (MST) Program Management Office (PMO) team designs, builds, and deploys our next-generation Enterprise Product Business (EPB) Managed Services platform-modernizing how TELUS delivers Day-2 operations and directly impacting our competitive position in the enterprise managed services market.
You'll be part of a PMO that values transparency, psychological safety, and structured problem-solving. The Director supports autonomy within clear governance guardrails-giving you the support and clarity to drive decisions confidently.
The Impact You'll Make
As Senior Program Manager, you'll lead the PMO in close partnership with delivery leads, architecture, and vendor partners. You'll orchestrate a multi-track program delivering Service Design, End-to-End Architecture, Product-Service-Resource modeling, and AIOps capabilities across 7+ delivery tracks. Your mission: guide the program through a strict 4-release gated delivery schedule, ensuring full operational readiness for First Customer Live in May 2027.
What You'll Do
PMO Leadership & Governance
- Facilitate daily stand-ups, weekly status alignment, and cross-track planning across global teams (Canada, Germany, India, Netherlands)
- Lead formal gate reviews (R1-R4), enforce entry/exit criteria, and manage architecture/data ratifications via Architecture and Design Review Boards
Risk & Dependency Management
- Build and maintain the RAID register as single source of truth; actively prevent schedule latency on critical path items
- Escalate business risks (timeline, scope, partnership health) early; partner with leadership on risk response strategies
- Technical & Organizational Coordination
- Coordinate critical path between platform setup, configuration data modeling, IT Service Management practices, and customer onboarding automation
- Ensure AIOps integration alignment across IBM Cloud Pak for AIOps, SevOne, and Concert Workflows
- Partner with Organizational Change Management to design readiness plans and drive adoption momentum across teams
Strategic Influence
- Translate technical decisions and trade-offs into strategic recommendations for Director and VP stakeholders
- Develop executive-level status updates, KPI dashboards, and milestone communications
Qualifications
What You Bring
Must-Haves
- 7-10 years leading enterprise-scale IT/telecom transformation programs in structured, gated delivery environments; proven vendor/SI partnership management
- Mastery of gated delivery methodologies (stage-gate, SAFe, or equivalent) with hands-on experience managing release gates and dependencies
- Deep experience building and maintaining RAID registers; active critical path tracking in multi-team, complex environments
- Strong ability to communicate complex technical programs to steering committees; skilled in dashboards and business translation
- PMP, Agile/Scrum, or equivalent certification (essential for governance credibility in our environment)
- Self-directed operator with bias for action; proven ability to keep cross-functional teams unblocked and aligned
Nice-to-Haves
- Prior exposure to ServiceNow, IBM Cloud products, or AIOps platforms
- IT Service Management (ITIL) background or telecom transformation experience
- Experience integrating organizational change management (OCM) in large-scale transformations
- Track record with C-suite steering committees and high-visibility programs
Ready to Make an Impact?
If you're a structured, strategic thinker who thrives in complex transformation environments, we want to hear from you. This is a high-visibility role where your program management discipline directly shapes TELUS' competitive future and positions you for senior leadership.