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Talent Operations Jobs (NOW HIRING)

The Talent Operations Advisor I is a critical role in helping future associates join the Acosta Group. Your focus is to create a seamless onboarding experience by providing exceptional high-volume ...

The Talent Operations Advisor I is a critical role in helping future associates join the Acosta Group. Your focus is to create a seamless onboarding experience by providing exceptional high-volume ...

The Talent Operations Advisor I is a critical role in helping future associates join the Acosta Group. Your focus is to create a seamless onboarding experience by providing exceptional high-volume ...

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Talent Operations information

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$9

$24

$49

How much do talent operations jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for talent operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What is the 70 30 rule in hiring?

The 70/30 rule in hiring suggests that 70% of a candidate's evaluation should focus on skills, experience, and qualifications, while 30% should consider cultural fit and soft skills. Talent Operations professionals often use this guideline to balance technical competence with alignment to company values during the recruitment process.

What do talent operations do?

Talent operations professionals manage processes related to recruiting, onboarding, employee data management, and HR systems to ensure efficient talent management. They often work with HR software, analyze workforce data, and support talent acquisition and retention strategies.

What are Talent Operations?

Talent Operations refers to the systems, processes, and strategies that support the hiring, development, and retention of employees within an organization. This role focuses on optimizing talent management practices, ensuring compliance, and driving efficiency in HR-related workflows. Talent Operations professionals work closely with HR, recruitment, and business leaders to implement best practices and leverage data for decision-making. Their goal is to build a seamless and positive experience for both candidates and employees throughout the talent lifecycle.

What are the key skills and qualifications needed to thrive as a Talent Operations professional, and why are they important?

To thrive as a Talent Operations professional, you need a strong understanding of HR processes, data analysis, and organizational strategy, often supported by a degree in human resources or business administration. Familiarity with HRIS systems, applicant tracking software, and data reporting tools is commonly required. Excellent communication, attention to detail, and problem-solving skills help you optimize processes and support both HR teams and employees. These competencies ensure efficient talent management, accurate reporting, and a positive employee experience in a dynamic organizational environment.

What qualifications do you need to be a talent manager?

To be a talent manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with strong interpersonal, negotiation, and organizational skills. Experience in talent representation, entertainment, or related industries is often preferred, and knowledge of industry tools and contracts is beneficial.

What types of cross-functional collaboration are common in a Talent Operations role?

In a Talent Operations role, you’ll frequently collaborate with HR partners, recruiting teams, hiring managers, and sometimes payroll or IT departments. These collaborations are essential for streamlining recruitment processes, ensuring smooth onboarding, and maintaining accurate employee data. Strong communication skills and the ability to coordinate across multiple stakeholders are key, as you’ll often be the connecting point between various teams to support workforce planning and talent initiatives.

What is the difference between Talent Operations vs Talent Acquisition?

AspectTalent OperationsTalent Acquisition
Primary FocusStreamlining HR processes, systems, and employee lifecycle managementSourcing, recruiting, and hiring candidates
Required CredentialsHR certifications, experience with HRIS systemsRecruitment experience, sourcing skills
Work EnvironmentHR teams, cross-departmental collaborationRecruitment teams, hiring managers
Industry UsageCommon in HR departments across industriesActive in recruiting firms and corporate HR

While Talent Operations focuses on optimizing HR processes and employee lifecycle management, Talent Acquisition is centered on attracting and hiring new talent. Both roles are essential in HR but serve different functions within organizations.

What is the role of a talent operations specialist?

A talent operations specialist manages and streamlines HR processes related to talent acquisition, onboarding, and employee data management. They often use HRIS systems, analyze recruitment metrics, and support hiring strategies to improve workforce efficiency.
More about Talent Operations jobs
What cities are hiring for Talent Operations jobs? Cities with the most Talent Operations job openings:
What states have the most Talent Operations jobs? States with the most job openings for Talent Operations jobs include:
Infographic showing various Talent Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.
Talent Operations Advisor I

Talent Operations Advisor I

Acosta

Jacksonville, FL • On-site

Full-time

Re-posted 6 days ago


Acosta rating

6.4

Company rating: 6.4 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

35th of 48 rated marketing agency


Job description

The Talent Operations Advisor I is a critical role in helping future associates join the Acosta Group. Your focus is to create a seamless onboarding experience by providing exceptional high-volume support while applying superior associate-focus, communication and organizational skills. You will field questions that range in level of difficulty from candidates and internal partners, and this is where you thrive! You are a person that enjoys helping other people, resolving challenges and appreciates the variety that this opportunity brings. You have strong attention to detail, thrive in a fast-paced environment and you are laser focused on delivering a positive associate experience. 

Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath

Minimum Qualifications-Education and Experience:

  • Associate degree
  • Associate's degree in human resources, Business or related field or equivalent education and experience 
  • Minimum 1+ year experience in a customer service or customer support role 

Minimum Qualifications-Knowledge, Skills and Abilities

  • An associate first mindset with dedication to internal customer service and company culture
  • Verbal and written communication skills; demonstrated ability to work effectively with peers, management, teammate and candidates
  • Strong organizational and time management skills 
  • Attention to detail 
  • Ability to manage expectations, process and multiple projects simultaneously 

#DiscoverYourPath

  • Serve as the first point-of-contact for future associates resolving their questions related to their outstanding onboarding journey tasks such as I-9, Background consent, required trainings, and access issues. Ensure a positive candidate experience, acting as the future associates guide through the process.
  • Use case management tool to record inquires and respond to inquiries within the defined Service Level Agreements (SLAs)
  • Assist Talent Acquisition team to review job profiles and open requisitions as needed  
  • Partner with the Talent Acquisition team to ensure end to end process of redeployments of talent are successful 
  • Seek guidance or escalate more complex and/or confidential inquires/requests to higher level functional support 
  • Maintain confidentiality of department and associate information according to established practices 
  • Meet and exceed metrics and Service Level Agreements (SLAs) where applicable 
  • Perform other duties as required and/or assigned.

What Acosta employees say

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About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US