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Talent Operations Jobs in Massachusetts (NOW HIRING)

Servier

Director, Talent Acquisition

Boston, MA · On-site

$113K - $155K/yr

Drive employment brand strategy in partnership with our Associate Director of Sourcing and Operations to increase brand awareness among prospective talent Operational Excellence & Process Innovation

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Talent Operations information

See Massachusetts salary details

$10

$26

$53

How much do talent operations jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for talent operations in Massachusetts is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $30.19 per hour, depending on experience, location, and employer.

What is talent operations?

Talent Operations refers to the systems, processes, and strategies that support the hiring, development, and retention of employees within an organization. This role focuses on optimizing talent management practices, ensuring compliance, and driving efficiency in HR-related workflows. Talent Operations professionals work closely with HR, recruitment, and business leaders to implement best practices and leverage data for decision-making. Their goal is to build a seamless and positive experience for both candidates and employees throughout the talent lifecycle.

What types of cross-functional collaboration are common in a talent operations role?

In a Talent Operations role, you’ll frequently collaborate with HR partners, recruiting teams, hiring managers, and sometimes payroll or IT departments. These collaborations are essential for streamlining recruitment processes, ensuring smooth onboarding, and maintaining accurate employee data. Strong communication skills and the ability to coordinate across multiple stakeholders are key, as you’ll often be the connecting point between various teams to support workforce planning and talent initiatives.

What are the key skills and qualifications needed to thrive as a talent operations professional, and why are they important?

To thrive as a Talent Operations professional, you need a strong understanding of HR processes, data analysis, and organizational strategy, often supported by a degree in human resources or business administration. Familiarity with HRIS systems, applicant tracking software, and data reporting tools is commonly required. Excellent communication, attention to detail, and problem-solving skills help you optimize processes and support both HR teams and employees. These competencies ensure efficient talent management, accurate reporting, and a positive employee experience in a dynamic organizational environment.

What is the difference between Talent Operations vs Talent Acquisition?

AspectTalent OperationsTalent Acquisition
Primary FocusStreamlining HR processes, systems, and employee lifecycle managementSourcing, recruiting, and hiring candidates
Required CredentialsHR certifications, experience with HRIS systemsRecruitment experience, sourcing skills
Work EnvironmentHR teams, cross-departmental collaborationRecruitment teams, hiring managers
Industry UsageCommon in HR departments across industriesActive in recruiting firms and corporate HR

While Talent Operations focuses on optimizing HR processes and employee lifecycle management, Talent Acquisition is centered on attracting and hiring new talent. Both roles are essential in HR but serve different functions within organizations.

What are popular job titles related to Talent Operations jobs in Massachusetts?

For Talent Operations jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Talent Operations jobs in Massachusetts look for?

The top searched job categories for Talent Operations jobs in Massachusetts are:

Talent Operations jobs near you
Infographic showing various Talent Operations job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,867 per year, or $26.4 per hour.

Sr. Manager, Talent Acquisition Operations & Talent Brand

Panera Bread

Newton, MA • On-site

$136K - $155K/yr

Full-time

Posted 5 days ago

Panera Bread rating

5.4

Company rating: 5.4 out of 10

Based on 1,457 frontline employees who took The Breakroom Quiz

9th of 16 rated cafes

Job description

Sr. Manager, Talent Acquisition Operations & Talent Brand
Job Purpose:
Sr Manager, Talent Acquisition Operations and Talent Brand is an exciting opportunity to support enterprise Talent Acquisition initiatives, strategies, and candidate experience activities that position the organization as an employer of choice.
The person in this role will be skilled in, and passionate about, the continuous improvement of our talent strategies, tools and our presence in the market. Working closely with Talent Acquisition Managers and business leaders across the organization, this role offers an opportunity to define and sustain our best practices while continuously growing a candidate pipeline that ensures that we have the talent we need to meet our business objectives now and for the future.
Location: Newton, MA (Hybrid)
Duties & Responsibilities:
  • Create and oversee streamlined, optimized, and benchmarked processes that ensure candidates, recruiters, and hiring managers have an outstanding experience throughout the attraction and selection process.
  • Expertly consult with leaders on driving efficiency while retaining the human experience of TA; the development of this same expertise across Operations and Talent Brand.
  • Create and manage a vibrant, engaging, and attractive Talent Brand, delivered across social media, digital channels, our internal career site as well as internal and external events to include employment advertising.
  • Optimize employment advertising to help drive candidate applications.
  • Drive TA Operations that automate and/or centralize non-value-added work so that recruiters can focus on relationships with hiring managers and with candidates.
  • Build strong vendor partnerships that support our ability to deliver the right candidates, at the right time, for the right cost for the organization.
  • Continuously and proactively provide recommendations for technology and operational improvement, delivered according to industry trends, business strategy, competitor benchmarking, and a deep insight into a multi-year TA strategy.
  • Possess and cultivate in others a thorough understanding of sourcing and recruiting metrics and KPIs, and a clear vision of how to measure performance and success.
  • Ability to effectively research, craft, create, launch and measure the effectiveness of innovative and integrated marketing strategies across a variety of channels both digital and experiential.
  • Possess a strong desire to get things done, a proven drive, ownership, and accountability; organization and project management skills.
  • Strong project managements skills and the use of tools that provide details and status of all projects.

Qualifications:
  • Bachelor's Degree or equivalent experience required.
  • 5 or more years' experience in Talent Acquisition with proven ability to lead both Talent Operations and Talent brand.
  • Detail-orientated and curious, able to quickly evaluate inter-dependencies between projects and programs, and use analytics and creative problem-solving skills to identify a clear pathway to best solutions.
  • Outstanding communication and cross-departmental team building skills with the ability to effectively persuade through oral and written means.
  • Elevated performance in a fast-paced, time-sensitive environment with demonstrated ability to complete projects on time based on scope, people/resources and business value.
  • Ability to multitask, prioritize and balance varying workloads to ensure delivery of high-quality results.
  • Experience in project management or project planning.
  • Strong Microsoft Office skills (Excel, Word, PowerPoint, etc.)
  • Ability to travel as needed for the role.

Working Conditions:
  • Willingness to travel as needed

Physical Requirements:
  • While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards.

Direct Reports
  • This position will not have any direct reports.

Competitive Pay $136,383 - $155,477 annually
Equal Opportunity Employer: Disabled/Veterans
The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
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About Panera Bread

Sourced by ZipRecruiter

Panera began in 1987 as St. Louis Bread Company, a humble community bakery founded with a sourdough starter from San Francisco and a dream of putting a loaf of bread in every arm. While our business has expanded well beyond St. Louis since then, that same sourdough starter is still used in our iconic sourdough bread and the craft of baking bread fresh each day remains at the heart of Panera Bread. Each day our trained bakers fill our bakery shelves with delicious freshly baked cookies, pastries, bagels, and a range of breads from focaccia to classic baguettes. We believe in serving delicious, freshly prepared, Clean food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist. We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. And we believe in helping our local communities, especially in times of need.

Industry

Restaurants

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US

Year founded

1981

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