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Surveillance Manager Jobs (NOW HIRING)

Jamul Casino

Surveillance Tech Manager

Jamul, CA · On-site

Maintain and program the operating functions of the surveillance and security system matrix. * Cooperate with management in the suggestion, design and installation of all projects as required by ...

IHP Hospitality Group

Surveillance Agent

Aguadilla, PR · On-site

Perform all duties as assigned or directed by surveillance Manager or Supervisor. * Maintain confidentiality and information supplied only on a need-to-know basis. * Preventive maintenance, care and ...

188 Tejon Gaming Authority

Supervise the surveillance of VLT operations, guests, team members, drops and monetary transactions. * Interact and communicate with other department managers and all other regulatory personnel when ...

The MASY Group

Surveillance Team Manager

Quantico, VA · On-site

In your role as the Surveillance Team Manager, you will support the Joint Counterintelligence Training Activity (JCITA) by managing surveillance team activities in support of practical exercises ...

188 Tejon Gaming Authority

Supervise the surveillance of VLT operations, guests, team members, drops and monetary transactions. * Interact and communicate with other department managers and all other regulatory personnel when ...

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$33.5K

$75.3K

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How much do surveillance manager jobs pay per year?

As of May 28, 2026, the average yearly pay for surveillance manager in the United States is $75,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $86,000.00 per year, depending on experience, location, and employer.

What Does a Surveillance Manager Do?

As a surveillance manager at a casino, hotel, retail store, school, or transportation facility, your duties are to monitor video security systems and make routine physical inspections of the facilities to prevent crime, such as theft and cheating. As a manager, your responsibilities are also to hire and train new employees in the department, help institute security protocols and strategies, and carry out the orders of the department head or director of security. You must routinely log your findings and keep careful visual and written records of your shifts.

What are the key skills and qualifications needed to thrive as a Surveillance Manager, and why are they important?

To thrive as a Surveillance Manager, you need expertise in security operations, risk assessment, and regulatory compliance, typically supported by a degree in criminal justice or a related field and relevant supervisory experience. Familiarity with CCTV systems, surveillance software, and incident reporting tools is essential, along with certifications such as CPP (Certified Protection Professional) being advantageous. Strong leadership, attention to detail, and effective communication skills are crucial for managing teams and handling sensitive security matters. These skills ensure the effective monitoring and protection of assets, compliance with legal standards, and prompt response to potential security threats.

What are some common challenges faced by a Surveillance Manager, and how can they effectively address them?

Surveillance Managers often face challenges such as staying current with evolving security technology, maintaining vigilance over large areas or multiple locations, and ensuring compliance with strict regulatory requirements. To address these, they should invest in ongoing training for both themselves and their team, foster open communication with other departments like security and compliance, and regularly review and update surveillance protocols. Leveraging advanced monitoring systems and data analytics can also help them efficiently detect and respond to unusual activities.

What are Surveillance Managers?

Surveillance Managers are responsible for overseeing surveillance operations, typically within casinos or other gaming establishments, to ensure compliance with laws, regulations, and internal policies. They manage teams of surveillance agents who monitor activities via security cameras and other systems to detect suspicious or illegal behavior. Surveillance Managers also coordinate with law enforcement and regulatory agencies when necessary, conduct investigations, and prepare detailed reports. Their role is crucial in maintaining the safety, security, and integrity of the facility.

What is the difference between Surveillance Manager vs Security Supervisor?

AspectSurveillance ManagerSecurity Supervisor
CertificationsCPR, CCTV, security management certificationsCPR, security guard licenses
Work EnvironmentControl rooms, monitoring centers, corporate or public venuesOn-site security posts, patrols, event venues
Employer & IndustrySecurity firms, large corporations, government agenciesRetail stores, warehouses, construction sites
Search & Comparison IntentYesYes

The Surveillance Manager oversees security monitoring operations, managing surveillance systems and staff, often in corporate or public settings. The Security Supervisor directly supervises security personnel on-site, focusing on physical security and patrols. Both roles require security certifications, but Surveillance Managers typically handle higher-level system management, while Security Supervisors focus on day-to-day security enforcement.

More about Surveillance Manager jobs
What cities are hiring for Surveillance Manager jobs? Cities with the most Surveillance Manager job openings:
What are the most commonly searched types of Surveillance jobs? The most popular types of Surveillance jobs are:
Who are the top companies hiring for Surveillance Manager jobs? The top employers for Surveillance Manager jobs are:
What states have the most Surveillance Manager jobs? States with the most job openings for Surveillance Manager jobs include:
What job categories do people searching Surveillance Manager jobs look for? The top searched job categories for Surveillance Manager jobs are:
Surveillance Manager jobs near you
Infographic showing various Surveillance Manager job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, 3% Part Time, 8% Temporary, 13% Contract, and 3% Nights. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $75,349 per year, or $36.2 per hour.
Surveillance Tech Manager

Surveillance Tech Manager

Jamul Casino

Jamul, CA • On-site

Full-time

Posted 7 days ago

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
  • Provide friendly, fast, and helpful customer service to all guests and team members.
  • Maintain operation status of all cameras and monitors including multi-plexers, quads, splitters, switchers, CPU alarm interfaces and other related equipment.
  • Establish and maintain relationships with outside vendors for all equipment that needs outside servicing and communication.
  • Maintain and program the operating functions of the surveillance and security system matrix.
  • Cooperate with management in the suggestion, design and installation of all projects as required by business needs.
  • Stay current on industry trends and technological advances.
  • Must adhere to regulatory, department and company policies.
  • Perform all job duties in a safe and responsible manner.
  • Perform the duties of a Surveillance Agent when needed.
  • Performs other job related and compatible duties as assigned.
  • Responsible for supervising technician staff and the overall daily management of the Surveillance technician team. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
  • Participate in the hiring process by attending interview and making recommendations in staffing.
  • Safeguards company assets at all times.
  • Maintains strict confidentiality in all departmental and company matters.

QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
  • Bachelor's degree from an accredited four-year college or university; or equivalent combination of education and experience
  • Three years' experience within this technical field preferred
  • Must possess a certification from one or more Surveillance Management Systems.
  • Must possess or be able to obtain a certification on the Jamul Casino Resort's Surveillance Management System.
  • Must be proficient in Microsoft applications
  • Ability to be contacted after hours or need to be available on an on-call status and be able to respond quickly during emergency situations
  • Ability to read and write accurate and factual reports and support documents
  • Must have valid driver's license and acceptable driving history as determined by Jamul Casino auto insurance carrier
  • Ability to lift, push, and pull cables and equipment and effectively and efficiently move around work areas
  • Must be able to work with various tools used in the electronic, CCTV, computer and electrical/mechanical fields including but limited to working on ladders, lifts and in crawl spaces
  • Knowledge and understanding of electronic, video, and alarm functions
  • Knowledge and understanding of computers, report writing and document management
  • Ability to earn and maintain TiPS certification
  • Must be able to acquire and maintain appropriate gaming license

SUPERVISORY RESPONSIBILITIES
This job may or may not have supervisory responsibilities.
  • Responsible for staff development and training programs.
  • Responsible for rewards and recognition program to maximize employee engagement.
  • Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
  • Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
  • Manages work procedures and expedites workflow.
  • Provides recommendation for employee performance (disciplining, coaching, and counseling).

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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