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Director Surveillance Jobs (NOW HIRING)

Kestra Holdings

Director, Surveillance

Austin, TX · On-site

The Director of Surveillance leads the firm's surveillance program and is responsible for identifying, mitigating, and reporting risks associated with client accounts and financial professional ...

Jena Choctaw Pines

Surveillance Officer

Dry Prong, LA · On-site

Surveillance Director, Surveillance Supervisors, EXEMPT (Y/N): No General Manager and Gaming Commissioners CLASSIFICATION: Key Employee This list of duties and responsibilities is illustrative only ...

Santa Rosa Rancheria

Surveillance Director

Lemoore, CA · On-site

$91K/yr

Surveillance Director * Valid California Driver License * Must be insurable through company's carrier and maintain throughout employment * Must be able to obtain a California Gaming License and ...

Santa Rosa Rancheria

Surveillance Director

Lemoore, CA · On-site

$91K/yr

Surveillance Director * Valid California Driver License * Must be insurable through company's carrier and maintain throughout employment * Must be able to obtain a California Gaming License and ...

FT YUMA QUECHAN INDIAN TRIBE

Director of Surveillance

CA · On-site

$20 - $24.50/hr

Under general supervision of the Chief Financial Officer, oversees the surveillance operations for Quechan Casino Resort. Responsible for protection of Casino assets, patrons and employees. Maintains ...

Bally's Corporation

Manager - Surveillance

Chicago, IL · On-site

$95K/yr

Acts as direct liaison between Surveillance Room activities and Surveillance leaders and assumes responsibility for the efficient operation of the Surveillance department, in absence of the Director ...

Bally's Corporation

Manager - Surveillance

Chicago, IL · On-site

Acts as direct liaison between Surveillance Room activities and Surveillance leaders and assumes responsibility for the efficient operation of the Surveillance department, in absence of the Director ...

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Director Surveillance information

What are the typical daily responsibilities of a Director Surveillance?

A Director Surveillance is responsible for overseeing surveillance operations, analyzing security footage, and ensuring compliance with company policies and legal regulations. They manage and train surveillance staff, develop and implement security protocols, and collaborate with other departments such as security, operations, and legal teams. Additionally, Directors handle incident investigations, report findings to upper management, and recommend improvements for security procedures. These responsibilities require keen attention to detail and strong organizational skills to proactively protect the organization's assets and reputation.

What are the key skills and qualifications needed to thrive in the Director Surveillance position, and why are they important?

To thrive as a Director Surveillance, you need strong leadership abilities, a background in security or compliance, and experience with surveillance operations—often supported by a degree in criminal justice, security management, or a related field. Familiarity with surveillance systems, risk assessment software, regulatory standards, and relevant certifications (such as CPP or PCI) is highly beneficial. Exceptional analytical thinking, decision-making, and effective communication are vital soft skills for managing teams and responding to incidents. These competencies enable the Director to safeguard organizational assets, ensure regulatory compliance, and maintain a secure environment.

What does a Director of Surveillance do?

A Director of Surveillance oversees a team responsible for monitoring security systems, detecting fraud, and ensuring compliance with regulations, especially in industries like gaming, casinos, and corporate security. They analyze surveillance data, implement security protocols, and work closely with law enforcement or regulatory bodies. Their role is critical in preventing theft, fraud, and other security breaches while maintaining a safe and compliant environment.

More about Director Surveillance jobs
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What are the most commonly searched types of Surveillance jobs? The most popular types of Surveillance jobs are:
What states have the most Director Surveillance jobs? States with the most job openings for Director Surveillance jobs include:
What job categories do people searching Director Surveillance jobs look for? The top searched job categories for Director Surveillance jobs are:
Director Surveillance jobs near you
Infographic showing various Director Surveillance job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Remote job distribution.

Director, Surveillance

Harrah's Cherokee Casino Resort

Cherokee, NC • On-site

Full-time

Posted 18 days ago

Job description


JOB TITLE:
Director, Surveillance
GRADE/FLSA STATUS:
L14-Exempt
BADGE TYPE/COLOR:
Primary Management-Blue
DIVISION:
Surveillance
DEPARTMENTS:
Surveillance
REPORTS TO:
General Manager
WE ARE CAESARS
At Harrah's Cherokee Casinos, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
  • Our Mission: "Create the Extraordinary."
  • Our Vision: "We create spectacular worlds that immerse, inspire, and connect you. We don't perform magic; we create it with excellence."
  • Our Values: "Blaze the Trail, Together We Win, All-In on Service."

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the well-being of our Team Members and their families, and making positive contributions to the communities in which we operate.
JOB SUMMARY
Responsible for the strategic direction and operation of the enterprise's Surveillance Departments. Ensures strict compliance to policies, procedures, laws, and regulations in a gaming environment through proactive monitoring, timely identification, investigation, documentation and reporting of violations, suspicious activity, theft, fraud, or dishonest acts.
HOW YOU WILL CREATE THE EXTRAORDINARY
Strategic Leadership
  • Champion and model the organization's mission, values, ethics, and service culture across all areas of responsibility.
  • Develop and execute short- and long-term strategic plans that strengthen operational efficiency, organizational effectiveness, and overall business performance.
  • Lead change initiatives by identifying opportunities to streamline processes, modernize systems, and enhance service delivery.
  • Oversee day-to-day operations within the assigned division, ensuring consistency, quality, and operational excellence.
  • Optimize workflows, staffing models, and resource allocation to maximize productivity and service outcomes.
  • Ensure compliance with all applicable regulations, policies, and internal controls; proactively monitor changes and adjust operations accordingly.

Operational Oversight
Financial & Performance Management
  • Responsible for the development of budgets, forecasts, and financial strategies that support revenue growth and long-term sustainability.
  • Analyze departmental performance to assess efficiency, profitability, and return on investment.
  • Implement data-driven initiatives that enhance financial and operational results
  • Collaborate across departments to ensure a seamless, high-quality experience for guests, Team Members, and internal partners, that reflects the organization's brand standards.
  • Lead the development and implementation of programs, technologies, and service innovations that elevate the overall experience and strengthen the organization's competitive position.
  • Monitor feedback, service metrics, and performance indicators to identify opportunities for improvement and drive consistent excellence.
  • Recruit, develop, and retain high-performing Team Members; set clear expectations and hold staff accountable for results.
  • Fosters a culture of teamwork, engagement, and open communication by providing coaching, mentorship, and succession planning to build leadership capability and ensure operational continuity.
  • Provide coaching, mentorship, and succession planning to build leadership capability and ensure operational continuity.

Guest Experience & Brand Excellence
Talent Development & Leadership
WHAT YOU WILL NEED
  • Must be 21 years of age or older.
  • BS/BA preferred.
  • 10 years of surveillance, security or related field are required.
  • 5 years demonstrated success at the manager level required.
  • Minimum of 5 years casino experience preferred.

ADDITIONAL REQUIREMENTS
  • Ability to use discretion and maintain confidentiality when handling sensitive material
  • Strong guest service, communication, decision-making, and teamwork skills; able to multitask, prioritize, and work closely with others while remaining adaptable, eager to learn, and receptive to direction.
  • Professional appearance with high personal hygiene standards; proficient with Microsoft applications, including Excel; extremely detail-oriented with a strong work ethic and desire for continued growth.
  • Able to remain mobile throughout the casino, stand for extended periods, perform frequent physical movements, lift up to 25 pounds, and respond to visual and auditory cues.
  • Effective in fast-paced, high-pressure environments; able to communicate clearly in English and follow instructions accurately.
  • Comfortable working amid varying noise, temperature, lighting, crowds, and air quality (including secondhand smoke), with flexibility to work evenings, weekends, and holidays.

TOGETHER WE WIN
We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting guests or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY
Harrah's Cherokee Casinos is an enterprise of the Eastern Band of Cherokee Indians and is an Equal Opportunity Employer.
06.18.26

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