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Director Surveillance Jobs (NOW HIRING)

Boyd Gaming

Surveillance Agent

Michigan City, IN · On-site

Reports all deviations to Lead Agent, Surveillance Supervisor and/or Director. * Is alert for any act of a suspicious and/or illegal nature and advises Lead Agent, Supervisor and/or Director when any ...

Pueblo of San Felipe

Surveillance Agent

Algodones, NM · On-site

Provide assistance and/or information to Enterprise management as directed when necessary. * Maintains and operates CCTV system in surveillance control room. * Monitors for deviations from Tribal ...

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Director Surveillance information

What are the key skills and qualifications needed to thrive in the director surveillance position?

To thrive as a Director Surveillance, you need strong leadership abilities, a background in security or compliance, and experience with surveillance operations—often supported by a degree in criminal justice, security management, or a related field. Familiarity with surveillance systems, risk assessment software, regulatory standards, and relevant certifications (such as CPP or PCI) is highly beneficial. Exceptional analytical thinking, decision-making, and effective communication are vital soft skills for managing teams and responding to incidents. These competencies enable the Director to safeguard organizational assets, ensure regulatory compliance, and maintain a secure environment.

What does a director surveillance do?

A Director of Surveillance oversees a team responsible for monitoring security systems, detecting fraud, and ensuring compliance with regulations, especially in industries like gaming, casinos, and corporate security. They analyze surveillance data, implement security protocols, and work closely with law enforcement or regulatory bodies. Their role is critical in preventing theft, fraud, and other security breaches while maintaining a safe and compliant environment.

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Director Surveillance jobs near you
Infographic showing various Director Surveillance job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Surveillance Operator II/Surveillance Shift Supv

St Jo Frontier Casino

Saint Joseph, MO • On-site

$16.25 - $20.25/hr

Full-time

Re-posted 11 days ago

Job description

Summary: This position is responsible for observing, documenting, and reporting all activity on the property to protect property assets, guests, and employees. Additionally, this position maintains close surveillance of all gaming and cash-handling areas by using a CCTV system in compliance with gaming, department, and company regulations. Incumbents are expected to assist in the training of less experienced employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned:
  1. Monitor activities of guests and employees on the casino floor, cage, F&B outlets, and count rooms via closed-circuit television (CCTV) system and personal observation for suspicious activities and/or violations of regulations, policies, procedures, or internal controls.
  2. Utilizes necessary equipment to identify, record, and document illegal and/or unusual activities occurring in areas under surveillance and reports same to appropriate personnel.
  3. Records questionable activities and makes written reports to appropriate personnel.
  4. Monitors alarm system.
  5. Reviews video associated with jackpots.
  6. Maintain strict confidentiality of all property-related issues.
  7. Operate monitor room equipment, including basic computer functions.
  8. Protects the assets of the company.
  9. Must be able to input and access information in a computer.
  10. Prepare and write daily reports and logs.
  11. Operates all surveillance computer equipment.
  12. Supports other Managers, Directors, and Executives with assistance and information relating to the protection of assets in their respective departments and fellow operators in performing their duties.
  13. Understand and cooperate fully with all Departmental and Company policies.
  14. Maintain a professional relationship with Commission members and their Agents.
  15. Accurately and quickly perform duties as assigned.
  16. Maintain or augment skills through review and self-study.
  17. Maintain and understand compliance with federal, state, and local regulations.
  18. Enforce all policies and procedures.
  19. Perform all job functions in a safe and responsible manner.

The Surveillance Supervisor responsibility is to assist the Surveillance Manager in every regard at all times; to supervise senior operators, technicians and operators on their respective shifts as instructed by the Manager in compliance with all-departmental, company and State Regulations. To conduct continuous surveillance of all areas of the casino via floor surveillance and the CCTV system as directed by the Manager per Commission, departmental and company regulations; to take authority over emergency situations until such time that the Manager may arrive to provide further instructions and to give guidance and training to the Operators of all shifts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Give guidance to Senior Operators, operators and technician as directed by the Manager.
  • Make recommendations to Surveillance Management, based on observations made during Surveillance activity, concerning changes in the policies and procedures of other departments with the protection of company assets in mind.
  • Supports other Managers, Directors and Executives with assistance and information relating to the protection of assets in their respective departments, as well as Operators in the performance of their duties.
  • Understand and cooperate fully with all Departmental and Company policies, including the "open door" policy.
  • Continuously monitor CCTV, closely scrutinizing all activities within Camera range to ensure the protection of company assets.
  • Maintain a professional relationship with the Commission or its Agents.
  • Maintain the ability to detect any schemes or cheating aimed at the company or its guests.
  • Report all significant indications of criminal activity to the Commission in a timely manner.
  • Ensure that the integrity and confidentiality necessary in the department is maintained per company and departmental policies and procedures.
  • Maintain a non-arbitrary work environment for all surveillance personnel.
  • Provide a comprehensive training concerning all table games, slots, cage and count areas, as well as internal controls.
  • Maintain an environment which emphasizes cooperation, communication and teamwork with all departments which depend on the support of the Surveillance Department.
  • Recognize and recommend for promotion only those surveillance employees who have demonstrated that their attitudes and abilities are commensurate with added responsibility and growth within the company.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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