ZipRecruiter

Log In

1

Subscription Manager Jobs (NOW HIRING)

CONNECTION

Subscription Operations Specialist

Merrimack, NH · On-site

$52K - $70K/yr

If a customer is looking for a better way to manage their warehouse inventory, equip their ... The Subscription Operations Specialist works closely with Finance and other internal teams to help ...

CONNECTION

Subscription Operations Specialist

Merrimack, NH · On-site

$52K - $70K/yr

If a customer is looking for a better way to manage their warehouse inventory, equip their ... The Subscription Operations Specialist works closely with Finance and other internal teams to help ...

Motorola Solutions

Senior Product Manager - Billing

$129K - $170K/yr

Define outcomes, run discovery, and drive the roadmap for licensing, subscription management, and ERP integrations in close partnership with your engineering team. • Run Continuous Discovery: Talk ...

next page

Showing results 1-20

All JobsSubscription JobsSubscription Manager Jobs

Subscription Manager information

What is the difference between Subscription Manager vs Customer Success Manager?

AspectSubscription ManagerCustomer Success Manager
Primary FocusOverseeing subscription services, managing renewals, and optimizing subscription revenueEnsuring customer satisfaction, retention, and long-term success
Work EnvironmentTypically in sales, marketing, or product teams within SaaS or subscription-based companiesCustomer support, account management, and client relationship teams
Required SkillsSales, analytics, subscription platform knowledgeCommunication, relationship management, problem-solving

While both roles focus on client engagement, Subscription Managers primarily handle subscription operations and revenue, whereas Customer Success Managers focus on customer satisfaction and retention. Understanding these differences helps organizations assign the right responsibilities and optimize client relationships.

What jobs will no longer exist in 2030?

Subscription managers are unlikely to see their roles disappear by 2030, as subscription services continue to grow across industries. However, some manual or routine jobs, such as data entry clerks or certain retail positions, may decline due to automation and AI advancements. Adaptability and skills in digital tools will be important for future job security.

What are the most common challenges faced by Subscription Managers, and how can they be addressed?

Subscription Managers often face challenges such as minimizing customer churn, optimizing pricing models, and ensuring seamless billing processes. Staying ahead of customer expectations requires regular communication with support, marketing, and product teams to improve value and resolve issues quickly. Leveraging analytics to understand subscriber behavior and proactively addressing problems can help maintain customer satisfaction and drive growth. Continuous learning and adapting to industry trends are also key to long-term success in this role.

What are the key skills and qualifications needed to thrive as a Subscription Manager, and why are they important?

To thrive as a Subscription Manager, you need strong analytical abilities, attention to detail, and experience in subscription lifecycle management, often supported by a degree in business, marketing, or a related field. Familiarity with CRM systems, subscription management platforms (such as Zuora or Chargebee), and data analysis tools is typically required. Excellent communication, problem-solving, and customer relationship skills help set top performers apart. These competencies are crucial for optimizing customer retention, revenue growth, and seamless subscription experiences.

What does a subscription manager do?

A subscription manager oversees the administration of subscription services, including managing customer accounts, processing renewals, and ensuring billing accuracy. They often use tools like customer relationship management (CRM) software and analyze subscription data to optimize retention and revenue. Strong organizational and communication skills are essential for this role.

What is a Subscription Manager?

A Subscription Manager is a professional responsible for overseeing and maintaining subscription-based services for a company or organization. They manage customer accounts, handle renewals and cancellations, analyze subscription data, and work to improve customer retention. Their role often involves collaborating with sales, marketing, and customer service teams to enhance the overall subscriber experience and implement strategies for growth. Subscription Managers typically use specialized software to track subscriptions and generate reports on performance metrics.

What is the highest paying manager job?

The highest paying manager roles typically include executive positions such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), with salaries often exceeding several hundred thousand dollars annually. Other high-paying managerial roles can include Vice Presidents and Directors in specialized fields like technology, finance, or healthcare, especially with advanced degrees and extensive experience.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior media executives, content directors, and digital strategy managers often earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like analytics platforms and content management systems.
More about Subscription Manager jobs
What cities are hiring for Subscription Manager jobs? Cities with the most Subscription Manager job openings:
What are the most commonly searched types of Subscription jobs? The most popular types of Subscription jobs are:
What states have the most Subscription Manager jobs? States with the most job openings for Subscription Manager jobs include:
What job categories do people searching Subscription Manager jobs look for? The top searched job categories for Subscription Manager jobs are:
Subscription Manager jobs near you
Infographic showing various Subscription Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution.
Subscription Renewal Specialist

Subscription Renewal Specialist

Fortive

Bonita Springs, FL • Hybrid

Full-time

Re-posted 5 days ago

Fortive rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Subscription Renewal Specialist 

Location: Bonita Springs, FL or Remote (Florida)

Department: Customer Success Department  
Reports to: Director, Customer Success  
Location: Hybrid / Remote (Florida)

The Subscription Renewal Specialist owns the endtoend commercial execution of eMaint customer renewals, partnering closely with Customer Success Managers, Finance, Sales, Services, and Collections to drive ontime renewals, protect pricing, and reduce churn. This role leads renewal pricing and discount negotiations, confirms license usage and overage alignment, ensures accurate renewal sales orders and invoicing readiness, and supports multiyear conversion goals. The specialist maintains clean renewal and billing data in Salesforce, provides renewal forecasting and risk insights to leadership, coordinates escalations for atrisk renewals, and helps fulfill customer documentation requests to remove friction and keep renewals moving. 

Key Responsibilities:

  • Lead subscription pricing negotiations, including discount requests tied to annual pricing uplifts and volumebased usage 

  • Facilitate monthly user audits 120 days ahead of subscription renewals and manage overage alignment discussions with customers 

  • Partner with Finance to ensure accurate Renewal Sales Orders (RSOs) and invoicing readiness, confirm no pending subscription changes   

  • Meet set targets for migrating customers with twelve-month contract terms to multiyear contracts  

  • Collaborate with the Finance team on customer consolidation billing projects and account structure changes 

  • Maintain clean renewal data across CRM (Salesforce) and finance systems 

  • Provide renewal forecasts and risk insights to CS leadership 

  • Manage atrisk renewals, including proactive outreach and escalation coordination, collaborating with CSMs and Finance team members  

  • Work directly with the Collections team and customers to resolve outstanding invoice balances  

  • Manage account name changes and subscription ownership transfers 

  • Assist with documentation requests submitted by renewing customers, including MSAs, NDAs, SLAs, DPAs, etc.   

  • Maintain up-to-date billing contact data  

  • Support the At-Risk Renewal Process facilitated by the Order Management team, identifying customers who have not confirmed intent to renew 15 days prior to renewal  

Qualifications:

  • 2+ years of experience in SaaS renewals, order management, revenue operations, customer success operations, or a related commercial operations role 

  • Working knowledge of subscription renewal processes, including renewal quoting, annual price uplifts, discounting, and contract terms 

  • Experience supporting customer negotiations and pricing conversations, with the ability to protect pricing/discount guardrails 

  • Analytical ability to review license and user usage, identify overages or required subscription changes, and communicate findings to customers 

  • Proficiency with CRM and renewal data management (Salesforce required; experience with finance/ERP/billing systems strongly preferred) 

  • Proven crossfunctional collaboration skills to drive ontime renewal execution and invoicing readiness 

  • High attention to detail, strong organization/time management, and a customerfocused, processoriented mindset 

Fortive Corporation Overview

Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. 

At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference. 

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. 

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Fluke

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.  

A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.

We Are an Equal Opportunity Employer
 
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.  

What Fortive employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Fortive logo

About Fortive

Sourced by ZipRecruiter

Fortive is a diversified technology company that operates across multiple industries, delivering innovative solutions and products that empower businesses to enhance their productivity and operational efficiency. With a strong portfolio of industry-leading brands, Fortive focuses on creating intelligent, connected devices and software that enable precise measurement, control, and optimization. Fortive's expertise spans various sectors, including industrial automation, transportation, healthcare, and retail. Through advanced technologies and solutions, Fortive help customers automate processes, improve quality and safety, and drive overall performance. Whether it's precision measurement instruments, sensing technologies, or software platforms, Fortive provides reliable and scalable solutions that meet the evolving needs of their customers.

Industry

Electrical equipment, appliance, and component manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Everett, WA, US

Year founded

2016

Social media

FacebookTwitter

View All Fortive Jobs

Apply