ZipRecruiter

Log In

1

Subscription Manager Jobs in Ontario (NOW HIRING)

ventureLAB

Manager Business Development

Markham, ON · On-site

Manager Business Development , Lab Subscriptions Location: Markham, Ontario (L3R 9Z7) Employment ... Key Responsibilities: 1. Lab Subscription Acquisition & Pipeline Growth * Lead Generation ...

Rumble

Cloud Support Administrator (Odoo)

Toronto, ON

CA$65K - CA$85K/yr

Manage Odoo workflows such as invoicing, subscription lifecycle, customer onboarding, and access provisioning; identify opportunities to automate repetitive tasks. * Perform system updates and ...

PointClickCare

Finance Contracts Analyst

Mississauga, ON · Hybrid

CA$64K - CA$71K/yr

... subscription management, or similar fields * Strong computer ability in a Windows environment, with Microsoft Office (Word, Excel and Outlook) * Ability to work with large volumes of complex data ...

New

Maple

Senior Lifecycle Marketing Manager

Toronto, ON · On-site

The role As we continue to scale our subscription business and expand into new specialty care offerings, we're looking for a Senior Manager, Lifecycle Marketing to own the strategy and execution of ...

HelloFresh

Staff AI Content Designer

Toronto, ON

Own content strategy, narrative flow, and interaction logic across any part of our full customer journey ( discovery, personalization, shopping, subscription management, activation, and conversion ...

next page

Showing results 1-20

All JobsSubscription JobsSubscription Manager JobsSubscription Manager Jobs in Ontario

Subscription Manager information

See Ontario salary details

$45.5K

$109.9K

$155.5K

How much do subscription manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for subscription manager in Ontario is $109,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $144,000.00 per year, depending on experience, location, and employer.

What is the difference between Subscription Manager vs Customer Success Manager?

AspectSubscription ManagerCustomer Success Manager
Primary FocusOverseeing subscription services, managing renewals, and optimizing subscription revenueEnsuring customer satisfaction, retention, and long-term success
Work EnvironmentTypically in sales, marketing, or product teams within SaaS or subscription-based companiesCustomer support, account management, and client relationship teams
Required SkillsSales, analytics, subscription platform knowledgeCommunication, relationship management, problem-solving

While both roles focus on client engagement, Subscription Managers primarily handle subscription operations and revenue, whereas Customer Success Managers focus on customer satisfaction and retention. Understanding these differences helps organizations assign the right responsibilities and optimize client relationships.

What are the most common challenges faced by subscription managers, and how can they be addressed?

Subscription Managers often face challenges such as minimizing customer churn, optimizing pricing models, and ensuring seamless billing processes. Staying ahead of customer expectations requires regular communication with support, marketing, and product teams to improve value and resolve issues quickly. Leveraging analytics to understand subscriber behavior and proactively addressing problems can help maintain customer satisfaction and drive growth. Continuous learning and adapting to industry trends are also key to long-term success in this role.

What are the key skills and qualifications needed to thrive as a subscription manager, and why are they important?

To thrive as a Subscription Manager, you need strong analytical abilities, attention to detail, and experience in subscription lifecycle management, often supported by a degree in business, marketing, or a related field. Familiarity with CRM systems, subscription management platforms (such as Zuora or Chargebee), and data analysis tools is typically required. Excellent communication, problem-solving, and customer relationship skills help set top performers apart. These competencies are crucial for optimizing customer retention, revenue growth, and seamless subscription experiences.

What is a subscription manager?

A Subscription Manager is a professional responsible for overseeing and maintaining subscription-based services for a company or organization. They manage customer accounts, handle renewals and cancellations, analyze subscription data, and work to improve customer retention. Their role often involves collaborating with sales, marketing, and customer service teams to enhance the overall subscriber experience and implement strategies for growth. Subscription Managers typically use specialized software to track subscriptions and generate reports on performance metrics.
What are popular job titles related to Subscription Manager jobs in Ontario? For Subscription Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Subscription Manager jobs in Ontario look for? The top searched job categories for Subscription Manager jobs in Ontario are:
What cities in Ontario are hiring for Subscription Manager jobs? Cities in Ontario with the most Subscription Manager job openings:
Subscription Manager jobs near you
Infographic showing various Subscription Manager job openings in Ontario as of July 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $109,945 per year, or $52.9 per hour.

Senior Product Manager - Managed Services - Partner Integration & Value Chain Enablement

TELUS

Toronto, ON • On-site

Other

Re-posted 7 days ago

TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

24th of 96 rated telecommunications companies

Job description

Description

Overview

TELUS Business Solutions Managed Services is seeking a collaborative, structured, and relationship-driven Senior Product Manager to lead the onboarding and integration of strategic partner products onto our B2B Managed Services platform.

In this role, you will help shape the end-to-end value chain by defining how external partner solutions are ingested, delivered, supported, and monetized alongside core TELUS services. You will work across internal teams and external partner organizations to simplify complex integrations, strengthen operational alignment, and create a consistent customer and service experience.

This role is well suited to a business-technical leader with strong product integration, process design, and partner management experience who can turn complex, multi-party workflows into predictable, scalable enterprise solutions.

What you'll do

  • Lead end-to-end onboarding for strategic third-party and partner solutions into the B2B Managed Services portfolio

  • Define business and operational requirements for multi-party value chains across order, delivery, billing, and support

  • Design operating handoffs, API/data exchanges, and service boundaries across internal and external value chains

  • Work with internal and external Technical Product Managers to translate business needs into platform, API, and technical requirements

  • Partner with Business Analysts to document process maps, system integrations, and operational user stories for both automated and assisted service flows

  • Establish and ensure a consistent customer experience to guarantee external partner offerings meet internal delivery and support benchmarks

  • across all onboarded partner offerings

  • Define billing and monetization requirements, including subscription management, revenue share, billing mediation, and partner settlement flows

  • Lead the development of SLAs, OLAs, and support models with external partner operations teams

  • Co-develop operational blueprints and RACI models for provisioning, incident management, and change management

  • Collaborate with Product and Customer Marketing teams to ensure partner catalogs are aligned with strategic industry solutions and that sales channels are fully enabled for GTM success

  • Monitor post-launch performance, identify integration or operational gaps, and drive continuous improvement

Qualifications

What you bring

  • 7+ years of experience in Telecommunications or Information Technology, with a focus on B2B Product Management, Business/Systems Analysis, or Partner Integration

  • Proven experience onboarding third-party products, SaaS solutions, or vendor catalogs into a complex enterprise environment

  • Strong background in designing and documenting end-to-end workflows such as Order-to-Activation and Trouble-to-Resolve

  • Experience working with Technical Product Managers, Business Analysts, and Software Engineers on APIs, data models, and system interfaces

  • Solid understanding of managed technology services, including onboarding, deployment, recurring subscription, and support models

  • Familiarity with ITIL, eTOM, TM Forum models, and multi-provider service integration concepts such as SIAM

Nice to have

  • Strong partner and relationship management skills

  • Excellent business analysis and process-mapping capability, including BPMN and structured requirements documentation

  • Ability to influence across teams without direct authority

  • Strong written and verbal communication skills, with the ability to simplify technical concepts for business audiences

  • Analytical problem-solving skills with a focus on identifying friction points and scalable solutions

  • Proficiency with Agile tools such as Jira and Confluence, and process-mapping tools such as Visio or Lucidchart

Preferred Education and Certifications

  • University degree in Business Administration, Engineering, Computer Science, or a related field

  • MBA is an asset

Preferred certifications or designations:

  • CBAP or equivalent Business Analysis certification

  • PMP, CSM, CSPO, SAFe, or other Agile/project management certification

  • ITIL certification

  • TM Forum Open APIs or related business process framework training

What TELUS employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply