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Subscription Manager Jobs (NOW HIRING)

Blitz App, Inc.

Subscription Manager

Los Angeles, CA · On-site

Job Type Full-time Description Subscription Manager BLITZ is focused on creating desktop applications and websites for different games (see blitz.gg), out on a mission to helping players learn and ...

BLITZ APP INC

Subscription Manager

Los Angeles, CA

Description Subscription Manager BLITZ is focused on creating desktop applications and websites for different games (see blitz.gg), out on a mission to helping players learn and improve their skills.

Hornetsecurity GmbH

$71.23 - $94.98/hr

Subscription Manager) * Implementierung von REST‑basierenden Backend‑Services auf Basis von Python (Flask) * Entwicklung von asynchronen Worker‑Systemen mit Celery * Arbeiten in ...

Hornetsecurity GmbH

$71.23 - $94.98/hr

Subscription Manager) * Implementierung von REST‑basierenden Backend‑Services auf Basis von Python (Flask) * Entwicklung von asynchronen Worker‑Systemen mit Celery * Arbeiten in ...

Dimension Energy

Market Manager

Atlanta, GA

$130K - $150K/yr

This includes working with Subscription Management Partners such as Ampion and Powermarket to ensure a smooth, repeatable process is implemented to allocate community solar bill credits to ...

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Subscription Manager information

What is a subscription manager?

A Subscription Manager is a professional responsible for overseeing and maintaining subscription-based services for a company or organization. They manage customer accounts, handle renewals and cancellations, analyze subscription data, and work to improve customer retention. Their role often involves collaborating with sales, marketing, and customer service teams to enhance the overall subscriber experience and implement strategies for growth. Subscription Managers typically use specialized software to track subscriptions and generate reports on performance metrics.

What are the key skills and qualifications needed to thrive as a subscription manager, and why are they important?

To thrive as a Subscription Manager, you need strong analytical abilities, attention to detail, and experience in subscription lifecycle management, often supported by a degree in business, marketing, or a related field. Familiarity with CRM systems, subscription management platforms (such as Zuora or Chargebee), and data analysis tools is typically required. Excellent communication, problem-solving, and customer relationship skills help set top performers apart. These competencies are crucial for optimizing customer retention, revenue growth, and seamless subscription experiences.

What are the most common challenges faced by subscription managers, and how can they be addressed?

Subscription Managers often face challenges such as minimizing customer churn, optimizing pricing models, and ensuring seamless billing processes. Staying ahead of customer expectations requires regular communication with support, marketing, and product teams to improve value and resolve issues quickly. Leveraging analytics to understand subscriber behavior and proactively addressing problems can help maintain customer satisfaction and drive growth. Continuous learning and adapting to industry trends are also key to long-term success in this role.

What is the difference between Subscription Manager vs Customer Success Manager?

AspectSubscription ManagerCustomer Success Manager
Primary FocusOverseeing subscription services, managing renewals, and optimizing subscription revenueEnsuring customer satisfaction, retention, and long-term success
Work EnvironmentTypically in sales, marketing, or product teams within SaaS or subscription-based companiesCustomer support, account management, and client relationship teams
Required SkillsSales, analytics, subscription platform knowledgeCommunication, relationship management, problem-solving

While both roles focus on client engagement, Subscription Managers primarily handle subscription operations and revenue, whereas Customer Success Managers focus on customer satisfaction and retention. Understanding these differences helps organizations assign the right responsibilities and optimize client relationships.

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Subscription Manager jobs near you
Infographic showing various Subscription Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Subscription Manager

Los Angeles, CA • On-site

Blitz App, Inc.
See more jobs at Blitz App, Inc.external

Full-time

Re-posted 9 days ago

Job description

Job Type
Full-time
Description
Job Description: Subscription Manager
BLITZ is focused on creating desktop applications and websites for different games (see blitz.gg), out on a mission to helping players learn and improve their skills. Currently, our major products are focused around the popular MOBA, League of Legends, and the celebrated FPS, Valorant, but various other titles are in-flight with plans for more. Our applications aim to make gamers better players by providing them with statistics-based insight into the current state of the game, tracking personal progress, and providing real-time analysis and scouting of enemy teams.
We are looking for a Subscription Manager to join our team and lead the new Blitz Pro Subscription service. This role will require engagement across multiple teams and disciplines, including marketing, engineering, customer service, and each of the Game Teams. As Subscription Manager, you will be a valued partner to Game Team Product Managers, helping to explore how best to adapt coaching features to maximize Pro conversion and optimize total IP revenue. This position will serve as a representative of the Pro business, expected to run testing and data analysis to ensure we have the best product-market fit in an ever-evolving suite of value props.
In addition, this role is expected to be highly tactical with a healthy dose of project management expertise required. The ability to stand up and manage complex projects with an array of cross-team dependencies, is a pillar of this role. Candidates must be comfortable working in a startup, with the challenges (and opportunities) that entails.
What you will do...
  • Construct data models based on actionable data, recommending pricing and value strategies intended to maximize revenue.
  • Build and operate repeatable and efficient product/project planning processes for the Blitz engineering team
  • Promote internal understanding and delivery of partner outcomes.
  • Manage the epic/opportunity backlog according to strategic priorities; break down strategic goals into team goals and user stories.
  • Ensure risks around development progress, velocity, team health, and product evaluations (Indicators/Goals) are identified, assessed, communicated, and managed
  • Manage communications strategy with teams, peers, organizational leaders, partners, and customers on progress.

Requirements
What it Takes to be Successful...
  • Bachelor's degree or equivalent practical experience
  • 6+ years of experience managing empowered, Agile teams or processes to achieve large-scale product outcomes
  • 6+ years of SaaS management experience with influence over conversion outcomes
  • Experience with data analysis, predictive performance modeling, and conversation funnel testing and optimization
  • Set and manage well-disciplined communication cadence between cross-function, cross-region teams.
  • Experience managing the technical and release side of software backlogs and roadmaps
  • Creative and critical thinking skills
  • Strong self-motivation and work ethic

Additional skills we would love you to have....
  • Experience working with teams in a variety of sizes and maturity
  • Experience working in gaming or esports, or a passion for playing online video games
  • Experience being a core product owner and visionary
  • Suite of process best practices applicable to product delivery at scale
  • Knowledge of design tools such as Sketch or Figma, or ability to prototype or wireframe to express ideas

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