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Subscription Manager Jobs (NOW HIRING)

Perch Energy

Manager of Subscription Management

Boston, MA · On-site

$100K - $115K/yr

Perch Energy has an immediate opening for a Manager of Subscription Management , reporting to the Director of Subscription Services and Market Operations. This role will be responsible for day to day ...

Seeds Renewables

This role oversees the management of utility partnerships, subscription sizing, bank management and project compliance for all projects, states and utility programs. The ideal candidate will also ...

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Subscription Manager information

What is a subscription manager?

A Subscription Manager is a professional responsible for overseeing and maintaining subscription-based services for a company or organization. They manage customer accounts, handle renewals and cancellations, analyze subscription data, and work to improve customer retention. Their role often involves collaborating with sales, marketing, and customer service teams to enhance the overall subscriber experience and implement strategies for growth. Subscription Managers typically use specialized software to track subscriptions and generate reports on performance metrics.

What are the key skills and qualifications needed to thrive as a subscription manager, and why are they important?

To thrive as a Subscription Manager, you need strong analytical abilities, attention to detail, and experience in subscription lifecycle management, often supported by a degree in business, marketing, or a related field. Familiarity with CRM systems, subscription management platforms (such as Zuora or Chargebee), and data analysis tools is typically required. Excellent communication, problem-solving, and customer relationship skills help set top performers apart. These competencies are crucial for optimizing customer retention, revenue growth, and seamless subscription experiences.

What are the most common challenges faced by subscription managers, and how can they be addressed?

Subscription Managers often face challenges such as minimizing customer churn, optimizing pricing models, and ensuring seamless billing processes. Staying ahead of customer expectations requires regular communication with support, marketing, and product teams to improve value and resolve issues quickly. Leveraging analytics to understand subscriber behavior and proactively addressing problems can help maintain customer satisfaction and drive growth. Continuous learning and adapting to industry trends are also key to long-term success in this role.

What is the difference between Subscription Manager vs Customer Success Manager?

AspectSubscription ManagerCustomer Success Manager
Primary FocusOverseeing subscription services, managing renewals, and optimizing subscription revenueEnsuring customer satisfaction, retention, and long-term success
Work EnvironmentTypically in sales, marketing, or product teams within SaaS or subscription-based companiesCustomer support, account management, and client relationship teams
Required SkillsSales, analytics, subscription platform knowledgeCommunication, relationship management, problem-solving

While both roles focus on client engagement, Subscription Managers primarily handle subscription operations and revenue, whereas Customer Success Managers focus on customer satisfaction and retention. Understanding these differences helps organizations assign the right responsibilities and optimize client relationships.

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For Subscription Manager jobs, the most frequently searched job titles are:

Subscription Manager jobs near you
Infographic showing various Subscription Manager job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

URGENT NEED - Product Owner with Subscription Management - 100% REMOTE

Remote

Navtech, Inc.
Civil Engineering Construction • 11 - 50 employees
Learn more about Navtech, Inc.external

Contractor

Re-posted 18 days ago

Job description

I have an opportunity for a " Product Owner with Subscription Management - 100% REMOTE" and I am looking for a candidate who can join Immediately if you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it.
Position : Product Owner with Subscription Management
Location : 100% Remote
Duration : 6+ Months Contract
Job Description
Product Owner
  • Our candidates are expected to be very hands-on and have excellent communication skills (comfortable interacting and partnering with senior stakeholders). She/he will own Epics, Stories, Acceptance Criteria, UAT. If they have Scrum experience, that is a bonus
  • Jira & Confluence are must haves. They work in Scrum Framework in two-week development Sprints
  • Must have prior experience in Subscription Management based projects.
  • They are ready for this person to start asap; ideally they want to interview & select a candidate this coming week.

Product Owner is responsible for understanding and documenting business requirements, translating those requirements into technical specifications, and managing the implementation of those specifications.
Qualifications:
  • Bachelor's degree in business, information technology, or a related field.
  • 5+ years of experience in business analysis, product development and project management (preferably agile)
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite, Collaboration tools
  • Experience with business analysis tools and technique
  • Subscription management product experience preferably in insurance and automotive industry

Regards,
Alex . K
NAVTECH INC
P : (224) 348-1340 E : Alex@navtechusa.com
1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008
www.Navtechusa.com E-Verified Company.
Navtech logo

About Navtech

Sourced by ZipRecruiter

Industry

Civil engineering construction

Company size

11 - 50 Employees

Headquarters location

New Bloomfield, PA, US

Year founded

1996

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