Subscription Manager Jobs in Raleigh, NC (NOW HIRING)

NetApp Senior Product Architect (Subscription Mgmt. & Q2O) work as part of team that supports and enhances NetApp's world-wide business processes and systems. You will utilize your strong technical competencies and functional business expertise to identify, evaluate, design and develop systems and procedures that meet business user requirements. To do this successfully you will work closely with cross-function teams to understand business needs, and IT development to provide automated solutions. An ability to understand business process requirements & issues and communicate system solutions to the internal client is essential to your success in this role. You will partner with the business and act as a trusted IT/Technology advisor. This role is expected to own end-to-end solution architecture for complex initiatives, drive cross-team alignment, and present architecture recommendations, trade-offs, and solution narratives to Director- and VP-level stakeholders. The architect serves as a trusted advisor within their domain and engage with other IT teams such as Enterprise Architecture, Business Analytics, Business Application Delivery & Support and Foundational Services.

Essential Functions:

The Senior Product Architect will focus primarily on Quote-to-Order, Subscription & Billing management capabilities. Specific areas of responsibilities include:

• Partner with Enterprise Architects & Product Managers on the multi-year Service Strategy and Target State Architecture
• Collaborate with business users to define processes, influence and drive cross functional initiatives and enhancements in the Quote-to-Order domain 
• Translate business requirements into solution designs, which may include conceptual, logical and physical views of the architecture
• Develop solution architecture requirements, both functional and non-functional, for both SaaS applications and bespoke solutions development
• Lead solutions architecture to create standardized design artifacts in alignment with EA domain guidelines and standards; provide feedback to EA to improve domain guidelines and standards
• Lead the review of the solution with internal and external stakeholders, including Systems Architect, Delivery teams, and Enterprise Architecture Review Board
• Drive POCs, conduct gap analysis, feasibility assessments, solution evaluation and selection of software products and solutions (including Market Intelligence)

• • Must have strong expertise in Subscription & Billing Management along with extensive knowledge of key Quote-to-Order capabilities such as Quote Management, Renewals, Pricing & Discounts and Order Orchestration
  • Must have experience working with major Q2O platforms such as Oracle CPQ Cloud, Oracle ERP Cloud and Oracle, Zuora or SAP BRIM Subscription Management
  • Contribute to domain-level roadmap planning and platform evolution while balancing short-term delivery priorities with long-term architectural goals
  • Working experience with B2B to automate the quote to order processes
  • Strong business partnership experience required, with proven track record of successfully driving cross functional initiatives and projects. Ability to present ideas, design and solutions to business and IT stakeholders
  • Perform feasibility studies, functional/technical gap analysis and map the business requirements to solution design. Identify and recommend industry best practices to address business requirements
  • Review and analyze the business requirements to drive alignment across Product, Sales Ops, Finance, Order Management, and Engineering teams. Influence decision-making across multiple stakeholders without direct authority. Lead architecture discussions, design reviews, and solution approvals with cross-functional teams.
  • Good understanding of new product introduction (NPI) and product release processes.
  • Good functional and technical knowledge of Quoting, Pricing, Configuration and Order Management 
  • Experience with e-Commerce such as Oracle Commerce Cloud is preferred
  • Excellent written and oral communication and interpersonal skills
  • Self-motivated and takes initiative without a lot of direction
  • Demonstrates critical thinking and analytical decision-making skills
  • Able to prioritize and execute tasks in a high-pressure environment
  • Experience working in a team-oriented, collaborative environment

• A Bachelor of Arts or Science Degree required, Information Technology, or related field preferred
• Experience with major Subscription Management platforms and Quote-to-Order platforms (preferably Oracle CPQ) along with supporting tools for Order Orchestration and Contract management.
• Requires 12-14 years of information technology experience of which at least 8-10 years mainly in the Quote-to-Order Domain