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Subscription Manager Jobs in Durham, NC (NOW HIRING)

IXL Learning

Account Manager, K-12

Raleigh, NC · On-site

You will handle subscription renewals, upselling, customer retention efforts, and engagement ... As an Account Manager you must have the ability to handle multiple transactions effectively and ...

IXL Learning

Account Manager, K-12

Raleigh, NC · On-site

You will handle subscription renewals, upselling, customer retention efforts, and engagement ... As an Account Manager you must have the ability to handle multiple transactions effectively and ...

Tihinsurance

FinOps Manager

Morrisville, NC · Hybrid

Own the cost allocation model end-to-end across all Azure enrollments - management group hierarchy, subscription strategy, resource group conventions, and the tagging taxonomy that maps spend to cost ...

Pwc

SAP BRIM Consultant, Manager

Raleigh, NC

$99K - $232K/yr

... Subscription Billing (BRIM), SAP Entitlement Management, and SAP S/4 Sales and Distribution solutions. You will play a crucial role in driving client engagement workstreams, mentoring junior staff ...

Veradigm LLC

Billing Systems Architect (Zuora)

Raleigh, NC · On-site

$130.24 - $189.50/hr

... subscription, consumption, milestone-based)* Own the integration architecture between Zuora and ... Drive system upgrades, sandbox testing, and release management for the Zuora platform* Build and ...

Photon

Fullstack Developer

Durham, NC · On-site

Manage deep system configurations, handling structured workflows for API subscription lifecycles, access provisioning, and coordinated software release management across multiple runtime environments.

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All JobsSubscription JobsSubscription Manager JobsSubscription Manager Jobs in Durham, NC

Subscription Manager information

See Durham, NC salary details

$43.3K

$104.7K

$148.1K

How much do subscription manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for subscription manager in Durham, NC is $104,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,059.00 and $137,166.00 per year, depending on experience, location, and employer.

What is a subscription manager?

A Subscription Manager is a professional responsible for overseeing and maintaining subscription-based services for a company or organization. They manage customer accounts, handle renewals and cancellations, analyze subscription data, and work to improve customer retention. Their role often involves collaborating with sales, marketing, and customer service teams to enhance the overall subscriber experience and implement strategies for growth. Subscription Managers typically use specialized software to track subscriptions and generate reports on performance metrics.

What are the key skills and qualifications needed to thrive as a subscription manager, and why are they important?

To thrive as a Subscription Manager, you need strong analytical abilities, attention to detail, and experience in subscription lifecycle management, often supported by a degree in business, marketing, or a related field. Familiarity with CRM systems, subscription management platforms (such as Zuora or Chargebee), and data analysis tools is typically required. Excellent communication, problem-solving, and customer relationship skills help set top performers apart. These competencies are crucial for optimizing customer retention, revenue growth, and seamless subscription experiences.

What are the most common challenges faced by subscription managers, and how can they be addressed?

Subscription Managers often face challenges such as minimizing customer churn, optimizing pricing models, and ensuring seamless billing processes. Staying ahead of customer expectations requires regular communication with support, marketing, and product teams to improve value and resolve issues quickly. Leveraging analytics to understand subscriber behavior and proactively addressing problems can help maintain customer satisfaction and drive growth. Continuous learning and adapting to industry trends are also key to long-term success in this role.

What is the difference between Subscription Manager vs Customer Success Manager?

AspectSubscription ManagerCustomer Success Manager
Primary FocusOverseeing subscription services, managing renewals, and optimizing subscription revenueEnsuring customer satisfaction, retention, and long-term success
Work EnvironmentTypically in sales, marketing, or product teams within SaaS or subscription-based companiesCustomer support, account management, and client relationship teams
Required SkillsSales, analytics, subscription platform knowledgeCommunication, relationship management, problem-solving

While both roles focus on client engagement, Subscription Managers primarily handle subscription operations and revenue, whereas Customer Success Managers focus on customer satisfaction and retention. Understanding these differences helps organizations assign the right responsibilities and optimize client relationships.

What are the most commonly searched types of Subscription jobs in Durham, NC?

The most popular types of Subscription jobs in Durham, NC are:

What are popular job titles related to Subscription Manager jobs in Durham, NC?

For Subscription Manager jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Subscription Manager jobs in Durham, NC look for?

The top searched job categories for Subscription Manager jobs in Durham, NC are:

What cities near Durham, NC are hiring for Subscription Manager jobs?

Cities near Durham, NC with the most Subscription Manager job openings:

Subscription Manager jobs near you
Infographic showing various Subscription Manager job openings in Durham, NC as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 64% In-person, 12% Hybrid, and 24% Remote job distribution, with an average salary of $104,728 per year, or $50.4 per hour.

Business Systems Analysts -Subscription Mgmt. & Quote to Order

NetApp

Morrisville, NC • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

NetApp rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

2nd of 499 rated business services

Job description

Job Summary

NetApp Business Systems Analysts (Subscription Mgmt. & Q2O) work as part of a team that supports and enhances NetApp's world-wide business processes and systems. You will utilize your strong technical competencies and functional business expertise to identify, evaluate, design and develop systems and procedures that meet business user requirements. To do this successfully you will work closely with cross-function teams to understand business needs, and IT development to provide automated solutions. An ability to understand business process requirements & issues and communicate system solutions to the internal client is essential to your success in this role. Project management skills and a customer service orientation is key. You will partner with the business and act as a trusted IT/Technology advisor. You will be the key IT representative to the business and collaborate and engage with other IT teams such as Enterprise Architecture, Business Analytics, Business Application Delivery & Support and Foundational Services.

Essential Functions:

The Oracle CPQ Business Systems Analyst will focus primarily on Quote-to-Order, Renewals and Subscription Billing management capabilities. Specific areas of responsibilities include:

  • Collaborate with business users to define processes that meet business needs.
  • Ensure processes are scalable and flexible to meet future business need.
  • Design processes that can be implemented with minimal disruption to supporting systems, and that are cost effective.
  • Anticipate the needs of stakeholders affected by process change.
  • Ensure that proposed changes represent the best overall fit for the organization.
  • Create the functional design and detailed user stories
  • Collaborate with the architects to arrive at the right solution options to address the business requirements
  • Develop and define IT requirements to support process and system changes.
  • Coordinate with IT development teams to manage the development process and resolve issues.
  • Prepare and execute testing plans to ensure high-quality results.
Job Requirements
  • Must have extensive knowledge of key Quote-to-Order capabilities such as Quote Management, Pricing & Discounts, Order Orchestration, Renewals, Subscription & Billing Management.
  • Must have experience working with major Q2O platforms such as Oracle CPQ Cloud, Oracle ERP Cloud and Oracle, SAP BRIM or Zuora Subscription Management
  • Working experience with B2B to automate quote to order processes
  • Strong business partnership experience required, with proven track record of successfully driving cross functional initiatives and projects. Ability to present ideas, design and solutions to business and IT stakeholders
  • Perform feasibility studies, functional/technical gap analysis and map the business requirements to solution design. Identify and recommend industry best practices to address business requirements
  • Review and analyze the business requirements to drive functional design and influence end to end solutions architecture
  • Good understanding of new product introduction (NPI) and product release processes.
  • Good functional and technical knowledge of Quoting, Pricing, Configuration and Order Management
  • Experience with e-Commerce such as Oracle Commerce Cloud is preferred
  • Excellent written and oral communication and interpersonal skills
  • Self-motivated and takes initiative without a lot of direction
  • Demonstrates critical thinking and analytical decision-making skills
  • Able to prioritize and execute tasks in a high-pressure environment
  • Experience working in a team-oriented, collaborative environment
Education
  • A Bachelor of Arts or Science Degree required; Information Technology, or related field preferred
  • Experience with major Quote-to-Order platforms (preferably Oracle CPQ) and Subscription management platforms, along with supporting tools for Order Orchestration and Contract Management.
  • Requires 8-10 years of information technology experience of which at least 6-8 years mainly in the Quote-to-Order Domain

Compensation:
The target salary range for this position is 147,900 - 220,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

What NetApp employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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About NetApp

Sourced by ZipRecruiter

The NetApp portfolio of leading data, application, and storage solutions helps organizations manage applications and data everywhere across hybrid multicloud environments. Our 30 years of innovation have made us the proven leader in all-flash storage. We have the only enterprise-grade storage OS available natively on the world’s biggest public clouds. Our data services offer the best security and protection in the industry. We have CloudOps services that will revolutionize how you work in the cloud. And that’s just scratching the surface. In a world of hybrid multicloud complexity, we envision a better IT experience—an evolved cloud state where on-premises and cloud environments are united as one, always delivering simplicity, security, savings, and sustainability. To get you there, we build solutions that drive faster innovation wherever your data and applications live, with unified management and AI-driven optimization. No walled gardens. No lock-in. You get the freedom to do what’s best for your business today and the flexibility to adapt to whatever tomorrow throws at you.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Sunnyvale, CA, US

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