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How much do student information assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for student information assistant in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.51 per hour, depending on experience, location, and employer.

What is a student information assistant?

Student Information Assistants are administrative professionals who help manage and maintain student records within educational institutions. They typically handle tasks such as data entry, updating student information, responding to inquiries, and assisting with registration processes. These assistants play a key role in ensuring that student information is accurate, confidential, and readily accessible when needed. Their work supports the smooth operation of schools, colleges, or universities by facilitating communication between students, staff, and faculty.

What skills and qualifications are needed to be a student information assistant?

To thrive as a Student Information Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry, often supported by a high school diploma or equivalent. Proficiency with student information systems (such as PowerSchool or Infinite Campus), Microsoft Office Suite, and database management is typically required. Excellent interpersonal skills, discretion, and the ability to multitask help you interact effectively with students, families, and staff. These abilities are crucial for maintaining accurate student records, ensuring data confidentiality, and providing efficient support within an educational environment.

What challenges do student information assistants face, and how can they be managed?

Student Information Assistants often encounter challenges such as managing a high volume of inquiries during peak registration periods, ensuring accuracy when handling sensitive student records, and adapting to frequent changes in institutional policies or software systems. To manage these challenges, it’s important to stay organized, maintain attention to detail, and communicate clearly with both students and staff. Regular training sessions, collaboration with team members, and proactive problem-solving can also help Student Information Assistants stay effective and reduce stress during busy times.

What is the difference between Student Information Assistant vs Student Advisor?

AspectStudent Information AssistantStudent Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationPost-secondary education often required; knowledge of academic programs
Work EnvironmentEducational institutions, offices, student service centersAcademic advising offices, student support centers, colleges or universities
Employer & Industry UsageUniversities, colleges, high schoolsColleges, universities, sometimes high schools with guidance programs
Common Search & Comparison IntentUnderstanding entry-level student support rolesSeeking guidance or academic planning assistance

The main difference is that Student Information Assistants primarily handle administrative tasks related to student records and information, while Student Advisors focus on providing academic guidance and support. Both roles are essential in educational settings but serve different functions within student services.

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Cities with the most Student Information Assistant job openings:

What states have the most Student Information Assistant jobs?

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Student Information Assistant jobs near you
Infographic showing various Student Information Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $34,464 per year, or $16.6 per hour.

Student Information Representative (Part-time) - Staff Pool

Houston Community College

Houston, TX • On-site

Part-time

Re-posted 19 days ago

Job description

SUMMARY
Provide customer service via phone, email, social media (Facebook and Twitter) and live chat. Provide general information about admissions, registration, academic and workforce programs, financial aid, and other student service related questions. Assess caller's needs and provide relevant information and resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Provide college-wide information and customer service to current, prospective and returning students.
Manage inbound and outbound (i.e. first year experience) communications to include recruitment and retention efforts.
Assist students with processes and procedures related to admissions, testing, registration, financial aid, etc.
Provide information and answer questions related to the application and enrollment process, transcript requests/submissions, and enrollment verification.
Assist students with the resolution of problems (i.e. holds, information regarding general complaint process, grade appeal process, etc.).
Assist students with accessing on-line resources (i.e. HCC web, student PeopleSoft account to include financial account, payment plan, financial aid status, on-line registration, class schedules, academic advising report, etc.)
Provide frequent feedback and updates to maintain the knowledge base.
Provide recommendations to enhance the overall on-line student service experience.
Inform students of process to apply for graduation, including requirements, deadlines, and graduation application process.
Provide relevant and up to date information regarding HCC commencement ceremony and student participation.
Provide general financial aid information to current and future students, to include application status, award amounts, outstanding balances and documentation status.
Update financial aid students on general "to do list" items and missing/required documentation. Educate students on the application process regarding grants, loans and scholarships.
Direct students to information available on the web (i.e. forms, deadlines, disbursement calendar, scholarship opportunities, etc.)
Keep current with college-wide programs, activities, and initiatives. Report findings and frequently share updates with appropriate staff.
Provide resource information to customers and refer as needed (i.e. VA, International, Disability Services, Distance Education, Customer Support Services, Admissions, Campus Operation, Marketing and Communications).
Utilize phone system to document inquiries (i.e. services rendered).
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
EDUCATION
High school diploma or GED equivalent required.
Associates degree preferred.
EXPERIENCE
At least three (3) years of experience in a customer service and/or high volume call center setting. Minimum of six (6) months of the high volume call center experience in higher education is preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent oral and written communication skills
Strong interpersonal and customer service skills.
Ability to effectively multi-task.
Proficiency in computer applications (i.e. Microsoft Office, databases, etc.)
Knowledge of contact center technologies (i.e. phone, chat, email, social media communications etc.)
Effective oral and written communication skills to interact with a diverse population.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This job description may be revised upon development of other duties and changes in responsibilities
Additional Information
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Osvaldo Gomez, Director EEO/Compliance, Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266
713 718.8271 or hcc.oeotix@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.

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