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Student Information Assistant Jobs in Ohio (NOW HIRING)

... * Assist with orientation, onboarding, and student success initiatives * Uphold institutional ... Comfort using Microsoft Office and student information or CRM systems * Associate's or Bachelor ...

Advises CNA students of any deficiencies in their health record and indicates appropriate ... Maintains student health information to document encounter and action taken. Department Support

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Student Information Assistant information

What is a student information assistant?

Student Information Assistants are administrative professionals who help manage and maintain student records within educational institutions. They typically handle tasks such as data entry, updating student information, responding to inquiries, and assisting with registration processes. These assistants play a key role in ensuring that student information is accurate, confidential, and readily accessible when needed. Their work supports the smooth operation of schools, colleges, or universities by facilitating communication between students, staff, and faculty.

What skills and qualifications are needed to be a student information assistant?

To thrive as a Student Information Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry, often supported by a high school diploma or equivalent. Proficiency with student information systems (such as PowerSchool or Infinite Campus), Microsoft Office Suite, and database management is typically required. Excellent interpersonal skills, discretion, and the ability to multitask help you interact effectively with students, families, and staff. These abilities are crucial for maintaining accurate student records, ensuring data confidentiality, and providing efficient support within an educational environment.

What challenges do student information assistants face, and how can they be managed?

Student Information Assistants often encounter challenges such as managing a high volume of inquiries during peak registration periods, ensuring accuracy when handling sensitive student records, and adapting to frequent changes in institutional policies or software systems. To manage these challenges, it’s important to stay organized, maintain attention to detail, and communicate clearly with both students and staff. Regular training sessions, collaboration with team members, and proactive problem-solving can also help Student Information Assistants stay effective and reduce stress during busy times.

What is the difference between Student Information Assistant vs Student Advisor?

AspectStudent Information AssistantStudent Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationPost-secondary education often required; knowledge of academic programs
Work EnvironmentEducational institutions, offices, student service centersAcademic advising offices, student support centers, colleges or universities
Employer & Industry UsageUniversities, colleges, high schoolsColleges, universities, sometimes high schools with guidance programs
Common Search & Comparison IntentUnderstanding entry-level student support rolesSeeking guidance or academic planning assistance

The main difference is that Student Information Assistants primarily handle administrative tasks related to student records and information, while Student Advisors focus on providing academic guidance and support. Both roles are essential in educational settings but serve different functions within student services.

What are popular job titles related to Student Information Assistant jobs in Ohio?

For Student Information Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Student Information Assistant jobs in Ohio look for?

The top searched job categories for Student Information Assistant jobs in Ohio are:

What cities in Ohio are hiring for Student Information Assistant jobs?

Cities in Ohio with the most Student Information Assistant job openings:

Student Employee - Gateway Student Services Assistant

Central Ohio Technical College

Newark, OH • On-site

$13.30/hr

Part-time

Posted 20 days ago


Job description

Advertising Requisition Form
Advertising Requisition Form
Posting Number:
PA700604P
Classification Title:
Student Wages
Classification Code:
0701
Working Title:
Student Employee - Gateway Student Services Assistant
Position Type:
Student
Contract Length (Full-Time Faculty Only):
Not Applicable
Hiring Range:
$13.30
Full-Time/Part-Time:
Part-Time
Position Status:
Temp
Department:
Enrollment
Posting Date:
Minimum Qualifications/Requirements:
Student employee must:
  • Demonstrate:
    • commitment to providing professional, courteous, and student-centered customer service.
    • strong attention to detail, including the ability to maintain accurate records and connect students with appropriate campus resources.
    • proficiency with Microsoft Office applications (Word, Excel, Outlook, and Teams) and the ability to learn and effectively use institutional software systems.
  • Possess ability to:
    • maintain confidentiality and appropriately handle sensitive information in compliance with FERPA and institutional policies.
    • work both independently and collaboratively while exercising sound judgment and initiative.
    • maintain a reliable work schedule, including occasional evenings or special events, as needed.
  • Possess:
    • outstanding interpersonal, verbal, and written communication skills with the ability to effectively interact with diverse populations.
    • Strong organizational, problem-solving, and time management skills with the ability to prioritize multiple responsibilities, maintain accuracy, and work effectively in a fast-paced environment.

Preferred Qualifications:
  • Customer service, reception, call center, or office experience.
  • Experience using student information systems, customer relationship management (CRM) software, or document management systems.
  • Familiarity with college policies, procedures, and student support services.

Summary of Duties:
Student employment provides students with the opportunity to gain valuable work experience while supporting campus programs and services
In this position, the student will
  • Serve as a primary point of contact for students, providing timely, accurate, and student-centered support through in-person, telephone, live chat, email, and outreach communications.
  • Create a welcoming and inclusive environment by assisting students in the Gateway lobby, responding to inquiries, providing information, and connecting students with appropriate campus resources and services.
  • Utilize institutional systems, knowledge resources, and communication tools to research and resolve student questions, document interactions, and maintain accurate records while ensuring compliance with FERPA and confidentiality requirements.
  • Support daily operations by utilizing student information systems, customer relationship management tools, document management systems, and Microsoft applications to deliver efficient, responsive, and high-quality service that promotes student success and engagement.
  • Ensure compliance with FERPA and maintain the confidentiality of student information

Location:
Newark
Work Hours:
Varies based upon departmental needs and student's availability
Closing Date:
Open Until Filled
No
Special Instructions to Applicants:
As part of the selection process, all applicants are required to complete a writing sample during the interview. The writing sample is used to evaluate your written communication skills, which are an essential requirement of this position. Applicants must demonstrate proficiency in written communication to be considered for employment.