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Shared Services Jobs (NOW HIRING)

Medix

Shared Services

Land O Lakes, FL · On-site

$19 - $22/hr

Job Summary As a Shared Services Rep for our client, you will be responsible for managing secondary insurance accounts across multiple payer types, including Commercial, Medicare Advantage, Blue ...

MGM Transformers

Director, Shared Services

Chicago, IL · On-site

$195K - $220K/yr

Job Type Full-time Description The Director of Shared Services is a senior leadership role responsible for establishing, governing, and continuously improving a centralized shared services function ...

Ra

Shared Services Manager

Houston, TX

Job Title: Shared Services Manager Job Location: Chicago, IL; Houston, TX; or Philadelphia, PA THIS IS WHAT YOU WILL DO... You will provide Consulting services on the design, build, and ...

Ra

Shared Services Manager

Chicago, IL · On-site

Job Title: Shared Services Manager Job Location: Chicago, IL; Houston, TX; or Philadelphia, PA THIS IS WHAT YOU WILL DO... You will provide Consulting services on the design, build, and ...

Forgent

Director, Shared Services

Chicago, IL · On-site

$195K - $220K/yr

The Director of Shared Services is a senior leadership role responsible for establishing, governing, and continuously improving a centralized shared services function across seven operating entities ...

Smksoft

Shared Services - Advisor

Pensacola, FL · On-site

A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries Required Skill Sets: - Knowledge of shared ...

New

Equitas Health

Shared Services Manager

Columbus, OH · On-site

$74K - $89K/yr

The Shared Services Manager is responsible for the operational leadership of centralized access functions, including call center operations, patient scheduling, referral coordination, prior ...

Meazure Learning

Shared Services Associate

Meazure Learning Shared Services Associate At Meazure Learning, we aim to empower open-minded, inquisitive, and driven people, and we love how each new addition to the team adds to our culture. Here ...

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Shared Services information

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$13

$25

$43

How much do shared services jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for shared services in the United States is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Shared Services role, and why are they important?

To thrive in a Shared Services role, you need a strong background in business administration, process optimization, and data analysis, often supported by a relevant degree or experience in finance, HR, or IT. Familiarity with ERP systems like SAP or Oracle, workflow management tools, and process improvement certifications such as Lean Six Sigma are commonly required. Excellent communication, problem-solving, and teamwork skills help professionals collaborate across departments and deliver consistent service. These capabilities ensure efficient operations, high service quality, and alignment with organizational goals.

What is the difference between Shared Services vs Customer Service Representative?

AspectShared ServicesCustomer Service Representative
CredentialsVaries; often includes business or administrative degreesHigh school diploma or equivalent; customer service training
Work EnvironmentCorporate offices, centralized departmentsCall centers, retail, or client-facing settings
Employer & IndustryLarge corporations across industries like finance, HR, ITRetail, telecommunications, hospitality, and service sectors
Search & Comparison IntentUnderstanding internal business functions, process optimizationCustomer interaction, problem-solving, communication skills

Shared Services involves managing internal business functions like HR, finance, or IT within a centralized unit, focusing on efficiency and cost savings. Customer Service Representatives primarily handle direct customer interactions, addressing inquiries and resolving issues. While both roles require strong communication skills, Shared Services is more internally focused on supporting business operations, whereas Customer Service Representatives focus on external customer satisfaction.

How does a Shared Services role typically collaborate with various departments within an organization?

In a Shared Services role, you'll regularly interact with multiple departments such as HR, Finance, IT, and Procurement to streamline processes and standardize service delivery. Effective collaboration often involves managing service requests, resolving cross-departmental issues, and ensuring that all teams receive consistent support. Strong communication and stakeholder management skills are essential, as you'll act as a bridge between business units, ensuring alignment with company policies and best practices. This collaborative environment fosters a broad understanding of the organization and can open doors to advancement in specialized or leadership roles.

What are shared services?

Shared services refer to the consolidation of business operations that are used by multiple departments within an organization, such as human resources, finance, IT, or procurement. The goal of a shared services model is to streamline processes, improve efficiency, reduce costs, and standardize service delivery across the organization. By centralizing these functions, companies can leverage best practices, technology, and economies of scale. Shared services teams typically work as internal service providers, supporting various business units with specialized expertise.
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Shared Services jobs near you
Shared Services

Shared Services

Medix

Land O Lakes, FL • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 25 days ago

Job description

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
As a Shared Services Rep for our client, you will be responsible for managing secondary insurance accounts across multiple payer types, including Commercial, Medicare Advantage, Blue Cross, Workers' Compensation, Auto, and other non-Medicare plans. You will support Business Services Office operations by handling complex secondary account follow-up and providing centralized claim denial routing and resolution.
Key Responsibilities
  • Manage secondary insurance accounts across various payer types.
  • Provide claim denial routing and resolution.
  • Utilize internal systems like Oracle, SharePoint, and the Patient Accounting System.
  • Offer front desk coverage at the Business Services Office.
  • Support the onboarding and development of new team members through training assistance.
  • Participate in accounts receivable special projects as needed.

Qualifications
  • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
  • Role requires on-site presence five days per week.
  • Desire to learn in a constant state of training environment.

Skills
  • Technical skills: Proficiency with Microsoft Office (Outlook, Word, Excel).
  • Soft skills: Strong desire to learn and adaptability to constant training.

Additional Requirements
  • Availability to work Monday through Friday, 8:30 AM to 5:00 PM.

Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
  • Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
  • 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
  • Short Term Disability Insurance.
  • Term Life Insurance Plan.

Required Employment / Compliance Language
Medix is committed to providing a safe and productive work environment. All employees must pass a background check and, where applicable, a drug test and/or physical examination.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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