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Shared Services Associate Jobs (NOW HIRING)

Meazure Learning

Shared Services Associate

Meazure Learning Shared Services Associate At Meazure Learning, we aim to empower open-minded, inquisitive, and driven people, and we love how each new addition to the team adds to our culture. Here ...

Ohio Jobs

Shared Services Associate

Columbus, OH · On-site

$23.65 - $28.65/hr

Shared Services Associate Organization: Budget and Management Agency Contact Name and Information: Derek C. Talib Work Location: James A Rhodes Office Tower, 30 East Broad Street, Columbus, OH 43215 ...

Pennymac

Shared Services Associate III

Moorpark, CA · On-site

$40K - $60K/yr

As the Shared Services Associate , you will be responsible for accounts payable, invoice management, computation of fees and costs, NOIs, bid preparation, doc preparation, foreclosure referral ...

PennyMac

Shared Services Associate III

Moorpark, CA · On-site

$40K - $60K/yr

As the Shared Services Associate , you will be responsible for accounts payable, invoice management, computation of fees and costs, NOIs, bid preparation, doc preparation, foreclosure referral ...

The Pennsylvania State University

$36K - $58K/yr

Financial Shared Services Associates are aligned to specific units across the University to ensure personalized and consistent support. * Serve as a central hub member for the Accounts Payable and ...

The Pennsylvania State University

$40K - $58K/yr

Financial Shared Services Associates are aligned to specific units across the University to ensure personalized and consistent support. Responsibilities Include: * Serve as a central hub member for ...

FIS

HR Shared Services Associate

Jacksonville, FL

The HR Shared Services Associateassistsin Human Resources (HR) operational processeswithin the organization.They will supportHR operations, ensuring alignment with day-to-day goals and regulatory ...

FIS

HR Shared Services Associate

Milwaukee, WI

The HR Shared Services Associateassistsin Human Resources (HR) operational processeswithin the organization.They will supportHR operations, ensuring alignment with day-to-day goals and regulatory ...

FIS

HR Shared Services Associate

Atlanta, GA · On-site

The HR Shared Services Associateassistsin Human Resources (HR) operational processeswithin the organization.They will supportHR operations, ensuring alignment with day-to-day goals and regulatory ...

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How much do shared services associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for shared services associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the key skills and qualifications needed to thrive as a Shared Services Associate, and why are they important?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What are the typical responsibilities of a Shared Services Associate and how do they contribute to the overall efficiency of an organization?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are Shared Services Associates?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.
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Shared Services Associate jobs near you
Infographic showing various Shared Services Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,327 per year, or $19.9 per hour.

Shared Services Associate

Meazure Learning

Remote

Other

Medical

Re-posted 10 days ago

Job description

Meazure Learning Shared Services Associate

At Meazure Learning, we aim to empower open-minded, inquisitive, and driven people, and we love how each new addition to the team adds to our culture. Here, you can positively impact the careers of millions of test-takers and reshape the education technology landscape by working toward one vision: To provide life-long learners across the globe the freedom to pursue their academic dreams and career aspirations safely, securely, and conveniently.

Meazure Learning was established when testing industry giants ProctorU and Yardstick joined forces in 2020. Our goal is to better serve both our higher-ed and professional testing clients by creating the most comprehensive and transformative full-service online test development and delivery solution on the market. As the demand for remote proctoring has grown, we've expanded our footprint to 16 offices in 8 countries, staffed by the largest certified proctor and support workforce in the world.

Meazure Learning uses technology to make education accessible to all regardless of ability or location while building trust in the expansion of access to education. Our team is responsible for building and supporting digital solutions trusted by over 1,000 institutions in 129 countries who administer over 2,000,000 exams per year, and we are continuing to grow!

The Role

The Shared Services Associate is responsible for delivering data-driven administrative support to internal teams. This role combines analytical expertise with operational excellence, leveraging tools such as Power BI and MS Excel to transform raw data into actionable insights. The role ensures smooth operations related to exam administration, billing, building dashboards, processing applications, troubleshooting issues, and maintaining accurate reporting within a defined scope of responsibilities.

The Responsibilities
  • Serve as a first-level resource for delivering timely and professional responses to inquiries, backed by data insights.
  • Design, develop, and maintain interactive Power BI dashboards and reports to support operational visibility and decision-making.
  • Collect, clean, and analyze data from multiple sources (Zendesk, billing systems, exam platforms) to identify trends and improve service delivery.
  • Collaborate cross-functionally with internal departments such as Finance, Test Delivery, Client Services, and Account Management to support overall client satisfaction and operational excellence.
  • Generate internal reports and automated analytics pipelines to support department efficiency, visibility, and oversight.
  • Maintain data integrity and governance standards across all reporting tools and datasets.
  • Present analytics findings to stakeholders in clear, non-technical terms to drive process improvements.
Additional Position Information
  • Remote India Opportunity
  • Core Hours: 6 pm – 3 am (IST)
  • Core Days Worked: Monday - Friday
Desired Attributes
  • High school diploma or equivalent required; associate or bachelor's degree in data Analytics, Business Intelligence, Computer Science, or related field preferred.
  • 2+ years of experience in data analytics, business intelligence, administrative support, or operations preferred.
  • Proficiency in Microsoft Power BI — including DAX, data modelling, and dashboard development.
  • Proficiency in Microsoft Excel — including Equations, data modelling, and dashboard development.
  • Strong command of Microsoft Excel (pivot tables, VLOOKUP, data visualization); familiarity with Power Query is a plus.
  • Experience with SQL or other data querying tools for extracting and transforming datasets.
  • Strong written and verbal communication skills with the ability to present data findings clearly.
  • Excellent organizational and time-management abilities with attention to detail.
  • Ability to work independently and collaboratively in a fast-paced, data-driven environment.
  • Commitment to delivering high-quality, accurate analytical outputs.
  • Perform other duties and projects as assigned, including quality improvement and service excellence initiatives.
Our Company Values
  • Integrity. Honest, open and ethical practices
  • Service. Remarkable service and personal leadership
  • Innovation. Anticipate, challenge, and create
  • Excellence. Quality through relentless improvement
The Benefits
  • Competitive salary
  • 100% company-funded medical (for you AND your family!)
  • Professional working environment
  • Unlimited growth potential
  • Great working environment with a team of exceptional people

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