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Shared Services Associate Jobs (NOW HIRING)

The Pennsylvania State University

$36K - $58K/yr

Financial Shared Services Associates are aligned to specific units across the University to ensure personalized and consistent support. * Serve as a central hub member for the Accounts Payable and ...

The Pennsylvania State University

$40K - $58K/yr

Financial Shared Services Associates are aligned to specific units across the University to ensure personalized and consistent support. Responsibilities Include: * Serve as a central hub member for ...

Ohio Health

$19.50 - $25.50/hr

Tier 1 HR Shared Services associates are responsible for resolving and triaging inquires from associates and managers. This role will be expected to leverage multiple systems to troubleshoot ...

FIS

HR Shared Services Associate

Jacksonville, FL

The HR Shared Services Associateassistsin Human Resources (HR) operational processeswithin the organization.They will supportHR operations, ensuring alignment with day-to-day goals and regulatory ...

FIS

HR Shared Services Associate

Atlanta, GA

The HR Shared Services Associateassistsin Human Resources (HR) operational processeswithin the organization.They will supportHR operations, ensuring alignment with day-to-day goals and regulatory ...

FIS

HR Shared Services Associate

Milwaukee, WI

The HR Shared Services Associateassistsin Human Resources (HR) operational processeswithin the organization.They will supportHR operations, ensuring alignment with day-to-day goals and regulatory ...

L&F DISTRIBUTORS LLC

Shared Services Coordinator

Mcallen, TX · Hybrid

$18.75 - $23.75/hr

Requirements Preferred Qualifications Associate's or Bachelor's degree in Business, Accounting ... shared services, customer service, or operations experience. Proficiency in Microsoft Office ...

L&F Distributors LLC

Shared Services Coordinator

Mcallen, TX · On-site

$18.75 - $23.75/hr

Preferred Qualifications Associate's or Bachelor's degree in Business, Accounting, Finance, or related field preferred but not required. 1-3 years of administrative, accounting, shared services ...

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Shared Services Associate information

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How much do shared services associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for shared services associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What is a shared services associate?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.

What are the typical responsibilities of a shared services associate?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are the key skills and qualifications needed to thrive as a shared services associate?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

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Shared Services Associate jobs near you
Infographic showing various Shared Services Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,327 per year, or $19.9 per hour.

Financial Shared Services Associate

Plugpower

Albemarle, NC

Full-time

Posted 9 days ago

Job description

Financial Shared Services Associate

Status: Exempt (salaried)

Department: Finance

Position Summary

The EMEA Shared Services Associate is a critical member of the Financial Shared Services team. This role provides support for process-level transactions in Accounts Payable. The ideal candidate should exhibit exceptional customer service skills, a positive attitude and a strong attention for detail. The Shared Service Associate will interface on a regular basis with other departments including but not limited to Operations and Purchasing. Additionally, the successful candidate is also a service-oriented person who enjoys high volume transactional responsibilities and takes pride in the accuracy and thoroughness of their work. The Associate will also be expected to interact professionally, both internally and externally throughout the business, with customers and vendors of Plug Power.


Core Duties and Responsibilities

  • Manage the Accounts Payable mail, communicating with vendors and internal management as necessary
  • Process received invoices in AP software, coding invoices, and routing for approval within the pre-established guidelines and policies
  • Match received invoices against purchase orders and receiving transactions where needed. Work with the operations team to resolve 3-way match discrepancies
  • Pull supporting documents required for weekly payments, entering payments into banking software accurately
  • Work with suppliers to reconcile statements of account ensuring payments and credit are accurately applied
  • Maintain a strong internal control environment compliant with SOX
  • Build and maintain effective cross-functional relationships within the organization; engage with cross-functional partners proactively in completion of job responsibilities
  • Support ongoing process improvement projects
  • Represent Plug Power in a professional manner and in all interactions
  • Perform all other duties as assigned

Education and Experience

  • Bachelor's degree in business, accounting, or other relevant field or equivalent combination of education and experience
  • At least one (1) years of experience in an accounting or customer service or detail-oriented role required
  • Experience with a large international firm highly preferred
  • Ability to approach all work activities with a customer service focus
  • Ability to work across geographies
  • Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook.
  • Fluent written and spoken English
  • Strong verbal and written communication skills
  • Uncompromising dedication to quality
  • Demonstrated analytical abilities with strong attention to detail
  • Ability to manage complex projects and multi-task effectively
  • Fluent English, other European languages are a plus
  • Must be driven and self-motivated

Plug Power is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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