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Shared Services Associate Jobs (NOW HIRING)

Meazure Learning

Shared Services Associate

Meazure Learning Shared Services Associate At Meazure Learning, we aim to empower open-minded, inquisitive, and driven people, and we love how each new addition to the team adds to our culture. Here ...

Pennymac

Shared Services Associate III

Moorpark, CA · On-site

$40K - $60K/yr

As the Shared Services Associate , you will be responsible for accounts payable, invoice management, computation of fees and costs, NOIs, bid preparation, doc preparation, foreclosure referral ...

PennyMac

Shared Services Associate III

Moorpark, CA · On-site

$40K - $60K/yr

As the Shared Services Associate , you will be responsible for accounts payable, invoice management, computation of fees and costs, NOIs, bid preparation, doc preparation, foreclosure referral ...

The Pennsylvania State University

$40K - $58K/yr

Financial Shared Services Associates are aligned to specific units across the University to ensure personalized and consistent support. Responsibilities Include: * Serve as a central hub member for ...

New

FIS

HR Shared Services Associate

Atlanta, GA

The HR Shared Services Associateassistsin Human Resources (HR) operational processeswithin the organization.They will supportHR operations, ensuring alignment with day-to-day goals and regulatory ...

FIS

HR Shared Services Associate

Jacksonville, FL · On-site

The HR Shared Services Associateassistsin Human Resources (HR) operational processeswithin the organization.They will supportHR operations, ensuring alignment with day-to-day goals and regulatory ...

FIS

HR Shared Services Associate

Milwaukee, WI · On-site

The HR Shared Services Associateassistsin Human Resources (HR) operational processeswithin the organization.They will supportHR operations, ensuring alignment with day-to-day goals and regulatory ...

Amwins

HR Shared Services Manager

Charlotte, NC

Contributes and maintains ownership of the key responsibilities and deliverables of the HR Shared Services Associate * Partner with Divisional Human Resources Managers to ensure timely resolution of ...

Amwins

HR Shared Services Manager

Charlotte, NC · On-site

Contributes and maintains ownership of the key responsibilities and deliverables of the HR Shared Services Associate * Partner with Divisional Human Resources Managers to ensure timely resolution of ...

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Shared Services Associate information

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How much do shared services associate jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for shared services associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the key skills and qualifications needed to thrive as a Shared Services Associate, and why are they important?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What are the typical responsibilities of a Shared Services Associate and how do they contribute to the overall efficiency of an organization?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are Shared Services Associates?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.
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Shared Services Associate jobs near you
Infographic showing various Shared Services Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,327 per year, or $19.9 per hour.
Shared Services Associate

Shared Services Associate

Meazure Learning

Remote

Other

Medical

Posted 19 days ago

Job description

Meazure Learning Shared Services Associate

At Meazure Learning, we aim to empower open-minded, inquisitive, and driven people, and we love how each new addition to the team adds to our culture. Here, you can positively impact the careers of millions of test-takers and reshape the education technology landscape by working toward one vision: To provide life-long learners across the globe the freedom to pursue their academic dreams and career aspirations safely, securely, and conveniently.

Meazure Learning was established when testing industry giants ProctorU and Yardstick joined forces in 2020. Our goal is to better serve both our higher-ed and professional testing clients by creating the most comprehensive and transformative full-service online test development and delivery solution on the market. As the demand for remote proctoring has grown, we've expanded our footprint to 16 offices in 8 countries, staffed by the largest certified proctor and support workforce in the world.

Meazure Learning uses technology to make education accessible to all regardless of ability or location while building trust in the expansion of access to education. Our team is responsible for building and supporting digital solutions trusted by over 1,000 institutions in 129 countries who administer over 2,000,000 exams per year, and we are continuing to grow!

The Role:

The Shared Services Associate is responsible for delivering administrative support to internal teams, clients, and candidates. This role ensures smooth operations related to exam administration, billing, and client service by responding to inquiries, processing applications, troubleshooting issues, and maintaining accurate reporting within a defined scope of responsibilities.

The Responsibilities:

  • Serve as a first-level resource for delivering timely and professional responses to inquiries.
  • Monitor and respond to inquiries via Zendesk, offering troubleshooting and guidance as needed.
  • Collaborate cross-functionally with internal departments such as Finance, Test Delivery, Client Services, and Account Management to support overall client satisfaction and operational excellence.
  • Generate internal reports to support department efficiency, visibility, and oversight.

Additional Position Information:

  • Remote India Opportunity
  • Core Hours: 6 pm – 3 am (IST)
  • Core Days Worked: Monday - Friday

Desired Attributes:

  • Perform other duties and projects as assigned.
  • Actively contribute to and support the organization's quality improvement initiatives and service excellence programs.
  • High school diploma or equivalent required; associate or bachelor's degree preferred
  • 2+ years of experience in administrative support, customer service, or operations preferred
  • Strong written and verbal communication skills
  • Excellent organizational and time-management abilities
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook); familiarity with Zendesk or other ticketing platforms is a plus
  • Attention to detail and commitment to delivering high-quality work
  • Ability to work independently and collaboratively in a fast-paced environment

Our Company Values:

  • Integrity. Honest, open and ethical practices
  • Service. Remarkable service and personal leadership
  • Innovation. Anticipate, challenge, and create
  • Excellence. Quality through relentless improvement

The Benefits:

  • Competitive salary
  • 100% company-funded medical (for you AND your family!)
  • Professional working environment
  • Unlimited growth potential
  • Great working environment with a team of exceptional people

Apply