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Shared Services Associate Jobs in Missouri (NOW HIRING)

Office Services Associate

Saint Louis, MO · On-site

$15.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Office Services Associate position will be a highly visible point of contact to our internal ... Maintain conference rooms and shared spaces throughout the day. Common Areas * Ensure cleanliness ...

Mailroom & Print Services Associate

Kansas City, MO · On-site

$15.50 - $18.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Mailroom & Print Services Associate Job Summary Provides mailroom and print support services in a ... managed, and shared-to unlock the potential in every organization. We deliver services and ...

Asset Protection Associate - Mid Rivers Mall

Saint Peters, MO · On-site

$15.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Requirements AP Associates designated as a part of our AP Shared Services staffing model will require reliable transportation; ability to travel to designated stores, as assigned. 1+ years retail ...

Asset Protection Associate - West County Ctr

Saint Louis, MO · On-site

$16 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Requirements AP Associates designated as a part of our AP Shared Services staffing model will require reliable transportation; ability to travel to designated stores, as assigned. 1+ years retail ...

Director of HR Operations

Saint Louis, MO · On-site

$100 - $150/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Maintain and enhance associate self‑service resources, knowledge bases, and HR support tools * Lead and develop the HR Shared Services team to deliver exceptional service HR Technology & Systems ...

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Shared Services Associate information

What is a shared services associate?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.

What are the typical responsibilities of a shared services associate?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are the key skills and qualifications needed to thrive as a shared services associate?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the most commonly searched types of Shared Services jobs in Missouri?

The most popular types of Shared Services jobs in Missouri are:

What are popular job titles related to Shared Services Associate jobs in Missouri?

For Shared Services Associate jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Shared Services Associate jobs in Missouri look for?

The top searched job categories for Shared Services Associate jobs in Missouri are:

What cities in Missouri are hiring for Shared Services Associate jobs?

Cities in Missouri with the most Shared Services Associate job openings:

Infographic showing various Shared Services Associate job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Financial Services Associate (Students Accounts)

Midwestern Baptist Theological Seminary

Kansas City, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Job Type
Full-time
Description
POSITION SUMMARY
The Financial Services Associate provides front-line support for cashiering, payment processing, cash handling, deposits, student accounts, billing and collections, student refunds, and financial recordkeeping. This role supports strong internal controls, audit readiness, responsive customer service, and effective use of financial systems and approved technology tools.
The Financial Services Associate serves as a primary point of contact for students and others interacting with the office. The position supports student accounts, cashiering, payment processing, billing and collections, student refunds, deposits, and related financial records. The Associate also helps provide accurate, responsive, and service-oriented support while maintaining appropriate financial controls and confidentiality. The position is cross-trained to provide backup support for accounts payable and other approved administrative functions within Financial Services and Human Resources.
Requirements
ESSENTIAL FUNCTIONS
Customer Service and Student Account Support
  • Assist students, employees, donors, departments, and other customers with student account, payment, and related financial questions.
  • Provide clear and accurate information regarding student account balances, payment deadlines, refunds, holds, payment options, and institutional procedures.
  • Provide professional, confidential, and service-oriented communication, including clear explanations of routine financial information to students and families.

Cashiering and Payment Processing
  • Receive, process, record, balance, and safeguard cash, checks, card payments, electronic receipts, donations, and other payments in accordance with established procedures.
  • Open and close the cashier window in accordance with posted hours.
  • Reconcile daily cashiering activity and prepare deposits in accordance with established cash-handling and approval procedures.

Deposits, Reconciliation, and Internal Controls
  • Prepare daily, remote, and electronic bank deposits and related documentation.
  • Balance cashiering and deposit activity and provide assigned support for month-end closing procedures.
  • Follow cash-handling, document-retention, confidentiality, and internal-control procedures, including appropriate separation of preparation, review, and approval responsibilities.

Billing, Collections, and Add/Drop Support
  • Assist with student billing, payment arrangements, past-due account follow-up, account holds, collections support, and refund-related inquiries.
  • Assist with the add/drop cycle in coordination with the Bursar, Financial Aid, and other appropriate offices; research account questions and maintain accurate supporting records.

Accounts Payable Backup Support
  • Provide trained backup support for routine accounts payable functions, including distributing checks held for pickup, responding to vendor inquiries, routing invoices, requesting documentation, and answering payment-status questions.
  • Assist with accounts payable recordkeeping, filing, scanning, and follow-up to support timely processing and complete documentation.
  • Cross-train with the Financial Services Associate assigned primarily to accounts payable to provide appropriate backup coverage during absences, peak periods, and other times when continuity of service is needed.

Cross-Functional Administrative Support
  • Provide general administrative and cross-functional support within the Office of Financial Services and Human Resources as assigned, consistent with the position's training, system access, confidentiality requirements, and segregation-of-duties responsibilities.
  • Assist with maintaining organized records, shared procedures, and department documentation to support consistency, cross-training, and continuity of service.
  • Support team projects, process improvements, system or procedure testing, and other administrative needs as assigned by the Bursar or office leadership.

QUALIFICATIONS AND REQUIREMENTS
  • College coursework or an associate degree in business, accounting, finance, or a related field preferred; relevant financial services, banking, bookkeeping, cashiering, or student-services experience may substitute for college coursework.
  • Experience in cashiering, accounts receivable, student accounts, banking, bookkeeping, customer service, or financial office operations preferred.
  • Familiarity with higher education billing, collections, student refunds, or financial aid processes is preferred but not required.
  • Demonstrated attention to detail and ability to follow established procedures, deadlines, approval requirements, and internal controls while protecting confidential information.
  • Comfort using financial or administrative systems, spreadsheets, Outlook, Teams, and other approved technology tools; ability to learn new systems and procedures.
  • Strong customer-service and communication skills, sound judgment in handling sensitive student financial matters, and the ability to explain routine financial information clearly and professionally.

BENEFIT PACKAGE
Full-time employees in this category are offered a comprehensive staff-level benefit package including:
  • Medical, dental, vision, telehealth
  • Health Savings Account/Flexible Spending Accounts for Medical and Dependent Care
  • Employer-paid life and AD&D coverage for employees and dependents
  • Voluntary life and AD&D coverage
  • Employer-paid long-term disability
  • Voluntary short-term disability/supplemental benefits
  • 403(b) retirement plan
  • Paid Sick Leave and PTO
  • MBTS/Spurgeon College tuition reimbursement for employees and dependents
  • Access to on-campus cafeteria, coffee shop, gymnasium, and exercise facilities

WORKING CONDITIONS
  • Monday through Friday, 8:00 a.m. to 4:30 p.m.
  • Shared office environment.
  • Frequently sits or stands at a desk or computer station for extended periods.
  • Occasionally stands, walks, and reaches with hands and arms.
  • Able to lift or move up to 25 pounds.

This job description describes the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required for the position.
Midwestern Baptist Theological Seminary is an Equal Opportunity Employer
Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with disabilities so they may perform the essential functions of the job unless doing so creates a direct threat that cannot be eliminated by reasonable accommodation or causes undue hardship to the institution. Contact Human Resources with any questions or accommodation requests.