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Shared Services Associate Jobs in Indiana (NOW HIRING)

Selerix

$16.25 - $21.50/hr

Prior experience in a call center, shared services, or business process outsourcing environment a plus. * Associate's or bachelor's degree preferred, or equivalent professional experience. Must be ...

Selerix

Client Services Specialist

Indianapolis, IN · On-site

$16.25 - $21.50/hr

Prior experience in a call center, shared services, or business process outsourcing environment a plus. * Associate's or bachelor's degree preferred, or equivalent professional experience. Must be ...

Opensity Solutions

Office Services Associate

Indianapolis, IN · On-site

$15.25 - $19/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... Maintain conference rooms and shared spaces throughout the day. Common Areas * Ensure cleanliness ...

Opensity Solutions

Office Services Associate

Indianapolis, IN · On-site

$15.25 - $19/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... Maintain conference rooms and shared spaces throughout the day. Common Areas * Ensure cleanliness ...

K2services

Office Services Associate

Indianapolis, IN · On-site

$15.25 - $19/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... Maintain conference rooms and shared spaces throughout the day. Common Areas * Ensure cleanliness ...

Welch Packaging

Network Administrator

Elkhart, IN · On-site

The Network Administrator works closely with IT, plant leadership, and shared service teams to ... Associate's degree in Information Technology, Computer Networking, or a related field required;

ATTAINX INC

Senior Pega Developer

Terre Haute, IN · On-site

$130K - $139K/yr

NET developers on shared services. * Experience deploying Pega applications in AWS-hosted or hybrid ... AWS Cloud Practitioner or Solutions Architect Associate certification. * Experience working within ...

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Shared Services Associate information

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the key skills and qualifications needed to thrive as a shared services associate?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What are the typical responsibilities of a shared services associate?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What is a shared services associate?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.
What are the most commonly searched types of Shared Services jobs in Indiana? The most popular types of Shared Services jobs in Indiana are:
What are popular job titles related to Shared Services Associate jobs in Indiana? For Shared Services Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Shared Services Associate jobs in Indiana look for? The top searched job categories for Shared Services Associate jobs in Indiana are:
Shared Services Associate jobs near you
Infographic showing various Shared Services Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Apex - Field Technician (Shared Services)

Great Day Improvements: A Family of Brands

Indianapolis, IN • On-site

$27 - $29/hr

Full-time

Re-posted 16 days ago

Great Day Improvements rating

6.2

Company rating: 6.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

37th of 54 rated home improvement suppliers and fitters

Job description

Overview
Apex - Field Technician
As the Field Technician, you will measure, install, and test products and provide customers with instructions on the proper usage of the product. He/She will have to travel to our customers' homes or businesses to perform repairs and routine maintenance. He/She should have excellent technical and mechanical skills and have experience with basic hand power, diagnostic tools, and should be physically fit to lift heavy equipment. As the Field Technician in a newly launched market, the candidate will be responsible for some administrative work.
Pay Rate: $27.00 - $29.00 per hour
Company Truck and Tools Provided!
Responsibilities
  • Conducting routine inspection and provide accurate measurements of doors and windows
  • Provide timely and quality repairs of customers' products including, but not limited to, screen installation, sash replacement, glass replacement, hardware replacement, and seal repairs
  • Provide accurate measurements of doors and windows
  • Coordinate required return visits; convey needed services, materials, and labor
  • Perform post-installation inspections
  • Anticipate obstacles that could impact customer expectations, job costs and/or code performance; recommend solutions
  • Promoting the company's services
  • Maintaining your technical and mechanical skills
  • Perform administrative tasks such as, but not limited to; scanning installer invoices into the system, scanning in copies of customer payments, mailing customer payments to the administrative team, ensuring installers are loaded up and headed to their daily job sites in a timely fashion, receiving materials and product shipments, etc.

Qualifications
EDUCATION
  • An Associate degree or technical certification in the industry.

EXPERIENCE
  • Previous experience servicing windows and doors.
  • Previous experience in exterior replacement products.
  • Valid Driver's License and driving record acceptable to insurance company.

ADDITIONAL REQUIREMENTS
  • Ability to work independently and as a team.
  • Managing overtime on service calls with patience and not rushing the job.
  • Excellent customer service and communication skills.
  • The ability to diagnose and solve problems based on customers' non-technical descriptions.
  • Strong working knowledge of equipment and tools used in the industry.
  • Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently.
  • Travel within radius of GDIs locations.

Apex is an Equal Employment Opportunity Employer
#INDAPEXP
Apex Energy Solutions is innovative and flexible. Note that some markets are for a relationship with Apex Energy Solutions, part of Great Day Improvements, LLC. Other markets are franchises, and the relationship will be with the franchise owner.

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