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Shared Services Associate Jobs in Indiana (NOW HIRING)

Welch Packaging

Network Administrator

Elkhart, IN · On-site

The Network Administrator works closely with IT, plant leadership, and shared service teams to ... Associate's degree in Information Technology, Computer Networking, or a related field required;

ATTAINX INC

Senior Pega Developer

Terre Haute, IN · On-site

NET developers on shared services. * Experience deploying Pega applications in AWS-hosted or hybrid ... AWS Cloud Practitioner or Solutions Architect Associate certification. * Experience working within ...

Belden Inc

Specialist, Dispute Management

Richmond, IN · Hybrid

In summary, you will help streamline the processes in our Accounts Receivable and Shared Services ... Establish and maintain professional relationship with the customers and Belden associates to ...

Belden

Specialist, Dispute Management

Richmond, IN · On-site

In summary, you will help streamline the processes in our Accounts Receivable and Shared Services ... Establish and maintain professional relationship with the customers and Belden associates to ...

Belden Inc

SPECIALIST, DISPUTE MANAGEMENT

Richmond, IN · Hybrid

In summary, you will help streamline the processes in our Accounts Receivable and Shared Services ... Establish and maintain professional relationship with the customers and Belden associates to ...

Belden

SPECIALIST, DISPUTE MANAGEMENT

Richmond, IN · On-site

In summary, you will help streamline the processes in our Accounts Receivable and Shared Services ... Establish and maintain professional relationship with the customers and Belden associates to ...

herffjones

Customer Service Agent I

Indianapolis, IN · On-site

$21/hr

CSA I will also serve as a liaison between the ISP/ Customer and the Order Entry/ Shared Services ... Bachelor's or associate Degree - preferred. * Work experience in lieu of degree considered Physical ...

herffjones

Customer Service Agent I

Indianapolis, IN

$21/hr

CSA I will also serve as a liaison between the ISP/ Customer and the Order Entry/ Shared Services ... Bachelor's or associate Degree - preferred. * Work experience in lieu of degree considered Physical ...

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Shared Services Associate information

What is a shared services associate?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.

What are the typical responsibilities of a shared services associate?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are the key skills and qualifications needed to thrive as a shared services associate?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the most commonly searched types of Shared Services jobs in Indiana?

The most popular types of Shared Services jobs in Indiana are:

What are popular job titles related to Shared Services Associate jobs in Indiana?

For Shared Services Associate jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Shared Services Associate jobs in Indiana look for?

The top searched job categories for Shared Services Associate jobs in Indiana are:

Shared Services Associate jobs near you
Infographic showing various Shared Services Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Network Administrator

Welch Packaging

Elkhart, IN • On-site

Full-time

Posted 29 days ago

Welch Packaging rating

7.1

Company rating: 7.1 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

65th of 122 rated packaging manufacturers

Job description

SUMMARY
The Network Administrator supports and maintains the company's network infrastructure across multiple manufacturing sites within a shared services model. This role is responsible for ensuring the reliability, security, and performance of wired and wireless networks, servers, and related systems that enable plant operations and corporate connectivity. The Network Administrator works closely with IT, plant leadership, and shared service teams to troubleshoot issues, implement upgrades, and optimize network performance to meet the needs of a dynamic production environment.
ESSENTIAL FUNCTIONS
  • Install, configure, and maintain routers, switches, firewalls, and wireless access points across corporate and plant locations.
  • Monitor and troubleshoot network connectivity issues to minimize downtime and support production uptime.
  • Support network security by managing user access, VPNs, and firewall rules per company standards.
  • Assist with managing servers and network-related systems such as DNS, DHCP, and file sharing.
  • Maintain documentation of network topology, equipment, and configuration changes.
  • Collaborate with shared service IT teams to ensure consistent standards, security, and performance across all sites.
  • Participate in the installation, expansion, and maintenance of network infrastructure, including pulling and terminating network cabling. This role requires working from lifts and ladders and performing work in tight, dirty, hot, elevated, dusty, or otherwise challenging industrial environments.
  • Develop and maintain SOP's for network department
  • Support IT help desk and systems teams with escalated network issues and general technical support
  • 25%-50% travel to regional locations, sometimes at short notice will be required

REQUIREMENTS/QUALIFICATIONS
Education:
  • Associate's degree in Information Technology, Computer Networking, or a related field required; Bachelor's degree preferred. Equivalent work experience or relevant certifications may be considered in lieu of degree.

Experience
  • 3-5 years of experience in network administration, desktop support, or IT infrastructure role (internship or hands-on experience in a manufacturing or multi-site environment preferred).
  • Certifications (Preferred): CompTIA Network+, Cisco CCNA, or similar networking certification
  • Advanced understanding of TCP/IP networking, VLANs, and network routing.
  • Familiarity with Microsoft Windows Server environments.
  • Experience with network monitoring tools and troubleshooting utilities.
  • Understanding of cybersecurity fundamentals and safe networking practices.

SPECIFIC KNOWLEDGE, SKILLS OR ABILITIES
  • Strong written and oral communication.
  • Organization and attention to detail.
  • Analytical and problem-solving skills.
  • Time management.
  • Systems analysis.
  • Mathematical and deductive reasoning.
  • Critical thinking.
  • Active learning.

PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job with or without reasonable accommodation.
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.
Physical Requirements:
  • Must be able to lift 50 pounds on a repeatedly on a regular basis.
  • Must be able to stand for 8-10 hours a day.
  • Bend, stand, squat, twist repeatedly.

Work Environment:
  • Moderate noise (i.e., business office with computers, phones and printers, light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period time.
  • Typical office environment.

Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs' essential functions.
Welch Packaging is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran

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