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Shared Services Associate Jobs in Ohio (NOW HIRING)

K2services

$26/hr

The Office Services Associate plays a key role in ensuring the smooth and efficient operation of ... Ensure shared spaces remain clean, organized, and presentable at all times * Provide backup support ...

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Shared Services Associate information

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the key skills and qualifications needed to thrive as a Shared Services Associate, and why are they important?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What are the typical responsibilities of a Shared Services Associate and how do they contribute to the overall efficiency of an organization?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are Shared Services Associates?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.
What are the most commonly searched types of Shared Services jobs in Ohio? The most popular types of Shared Services jobs in Ohio are:
What are popular job titles related to Shared Services Associate jobs in Ohio? For Shared Services Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Shared Services Associate jobs in Ohio look for? The top searched job categories for Shared Services Associate jobs in Ohio are:
Shared Services Associate jobs near you
Infographic showing various Shared Services Associate job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Shared Services Associate - Auditing

Shared Services Associate - Auditing

Medpace, Inc.

Cincinnati, OH • On-site

Other

Medical, PTO

Re-posted 16 days ago

Medpace rating

8.5

Company rating: 8.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

14th of 59 rated research

Job description

Job Summary

Team player needed! Are you looking to work in a fast-paced environment? Come join the Medpace Shared Services team. We are seeking a candidate that can multi-task, is very detailed focused, and thrives in a team atmosphere. 

Responsibilities
  • Audit all expense reports to ensure adherence to Medpace policies
  • Audit all vendor invoices to ensure accurate assignment of budget and budget approvers
  • Provide precise and detailed information for certain project and internal budgets;
  • Act as liaison for internal customers and external vendors; and
  • Maintain knowledge of appropriate Medpace Standard Operating Procedures (SOPs) and guidelines.
Qualifications
  • Associate's degree and prior work experience preferred;
  • Experience with Microsoft Excel and Word preferred;
  • Excellent organizational and communication skills with the ability to be customer service-oriented;
  • Detail-oriented with the ability to meet deadlines; and
  • Ability to work 8:30 - 5:00 Monday - Friday within an office environment, but with a flexible schedule during peak times.
Medpace Overview

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 6,000 people across 40+ countries.

Why Medpace?

People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.

The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

Cincinnati Perks

  • Flexible work environment
  • Competitive PTO packages, starting at 20+ days
  • Competitive compensation and benefits package
  • Company-sponsored employee appreciation events
  • Employee health and wellness initiatives
  • Community involvement with local nonprofit organizations
  • Discounts on local sports games, fitness gyms and attractions
  • Modern, ecofriendly campus with an on-site fitness center
  • Structured career paths with opportunities for professional growth
  • Discounted tuition for UC online programs

Awards

  • Named a Top Workplace in 2024 by The Cincinnati Enquirer

  • Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
  • Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility

What to Expect Next

A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Employment Type: OTHER

What Medpace employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Medpace logo

About Medpace

Sourced by ZipRecruiter

Medpace is a globally recognized clinicial contract research organization (CRO) based in Cincinnati, OH, in the United States. Established in 1992, it operates in the healthcare sector, providing scientifically-driven outsourcing solutions for the development of drugs and medical devices. It offers comprehensive services like full-service clinical development services, regulatory affairs management, clinical pharmacology, data management, statistical analysis, and medical writing. By applying a scientifically-driven, therapeutically-focused, and patient-centric approach, Medpace's mission is to accelerate the global development of safe and effective medical therapies.

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1992

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