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Shared Services Associate Jobs in Ohio (NOW HIRING)

Trak Group

Sales Associate

Cincinnati, OH · Hybrid

$13.50 - $18.25/hr

... its Shared Services team. Position Summary We are seeking a customer-focused Sales Associate to ... support order management, procurement, and customer service activities within a collaborative ...

Exscape Designs

Branch Administrator

Middletown, OH

$65K - $70K/yr

Provide feedback to shared services leadership on branch-specific process needs. Qualifications * Associate's degree or relevant experience in accounting or administration. * 2-4 years of experience ...

KeyCorp

KPB Client Service Associate - Trust

Cleveland, OH · On-site

$25 - $38.46/hr

Associate Trust Administration Location: 4900 Tiedeman Road, Brooklyn Ohio The Associate works in a ... shared objectives. * Demonstrated attention to detail. * Proficient in all Microsoft Office ...

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Shared Services Associate information

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the key skills and qualifications needed to thrive as a shared services associate?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What are the typical responsibilities of a shared services associate?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What is a shared services associate?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.
What are the most commonly searched types of Shared Services jobs in Ohio? The most popular types of Shared Services jobs in Ohio are:
What are popular job titles related to Shared Services Associate jobs in Ohio? For Shared Services Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Shared Services Associate jobs in Ohio look for? The top searched job categories for Shared Services Associate jobs in Ohio are:
Shared Services Associate jobs near you
Infographic showing various Shared Services Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Senior Buyer, Purchasing Services, Administration & Finance

University of Cincinnati

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

University Of Cincinnati rating

7.4

Company rating: 7.4 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

336th of 616 rated colleges and universities

Job description

Current UC employees must apply internally via SuccessFactors 

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. 

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service.  We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success. 

Job Overview

The Senior Buyer provides advanced operational purchasing support within the University’s centralized purchasing shared services function. This role independently manages complex, higher‑risk, or compliance‑sensitive purchasing transactions across a broad range of goods and services, ensuring adherence to University policies, competitive bidding requirements, and applicable federal and state regulations.

Essential Functions
  • Independently manage complex operational purchasing transactions, including those involving higher dollar values, non‑standard terms, or heightened compliance considerations.
  • Support purchasing activities related to research, grants, and sponsored programs by ensuring allowability, documentation, and compliance with University policies and applicable regulations.
  • Apply sourcing best practices to operational purchases, including preparation of appropriate basis‑of‑award documentation and support for competitive purchasing below formal bid thresholds.
  • Serve as a senior‑level resource to Buyers and Associate Buyers on complex purchasing scenarios, policy interpretation, and documentation standards.
  • Partner with Strategic Sourcing to ensure smooth handoffs for purchases that require formal sourcing events, exceptions, or advanced negotiation.
  • Provide guidance and informal training to shared services staff on procurement fundamentals, including competitive purchasing requirements, supplier selection rationale, and purchase order creation.
  • Review purchasing requests for completeness, compliance, and appropriateness of procurement method prior to execution.
  • Support audit readiness by maintaining accurate, well‑documented purchasing records and advising on corrective actions when needed.
  • Collaborate with Accounts Payable, Contract Compliance, Sponsored Research Services and Treasury to resolve purchasing and payment issues.
  • Identify recurring operational purchasing challenges and recommend process improvements to shared services leadership.
  • Build and maintain effective working relationships with internal customers and external suppliers to support timely issue resolution.
  • Perform related duties based on departmental need; this job description may change at any time.
Required Education
  • Bachelor’s degree in business, supply chain, finance, or a related field.
  • Eleven (11) years of relevant education, experience and/or other specialized training can fulfill minimum education and experience requirements.
Required Experience
  • Seven (7) years of experience in purchasing, procurement, or a related field.
  • Demonstrated experience managing complex or higher‑risk purchasing transactions requiring judgment and policy interpretation.
  • Experience applying competitive procurement principles in an operational purchasing environment.
Additional Qualifications Considered
  • Experience in higher education or public sector procurement.
  • Experience supporting research, grants, or sponsored programs procurement.
  • Experience working within or alongside a strategic sourcing function.
  • Familiarity with shared services or centralized procurement models.
  • Experience using eProcurement or financial systems.
  • Ability to mentor and support less‑experienced procurement staff.
Physical Requirements/Work Environment
  • Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include:

Salary/Hourly Pay Rate Information: 

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

  • Competitive salary based on experience
  • Comprehensive health coverage (medical, dental, vision, prescription)
  • Flexible spending accounts & wellness programs
  • Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our Careers Page.

UC is an E-Verify employer.  If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents.  

Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at jobs@uc.edu.

Equal Opportunity Employer.  Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 103057

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