ZipRecruiter

Log In

1

Service Operations Support Jobs (NOW HIRING)

Nutrien

Operations Support

Marion, NY · On-site

Operations Support Requisition ID: 33984 Location: Marion, NY, USA, 14505 Workplace Type: On-Site ... ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.

New

Albertsons

Service Operations Assistant

Lewisville, TX · On-site

Support customer service initiatives that improve the overall shopping experience. * Monitor ... Drive Up & Go Operations * Assist with daily Drive Up & Go operations to ensure timely and accurate ...

Albertsons

Service Operations Assistant

Houston, TX · On-site

This position provides leadership support, assists with associate development, and helps achieve service, productivity, and operational goals throughout the store. Key Responsibilities Customer ...

Anaergia

Service Operations Coordinator

Carlsbad, CA · On-site

$31 - $38/hr

Reporting to the Commissioning Manager, this role ensures that service requests and operational support functions are executed safely, efficiently, and in accordance with company standards. Key ...

CFGI

Operations Support Manager

Washington, DC · On-site

The ideal candidate is highly organized, proactive, service-oriented, and comfortable managing ... Support market/product operations (timesheets, utilization, invoices, chasing updates to close date ...

CFGI

Operations Support Manager

Washington, DC

The ideal candidate is highly organized, proactive, service-oriented, and comfortable managing ... Support market/product operations (timesheets, utilization, invoices, chasing updates to close date ...

previous page

Showing results 41-60

All JobsBusiness JobsOperations JobsOperations Manager JobsService Operations Support Jobs

Service Operations Support information

See salary details

$13

$26

$36

How much do service operations support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for service operations support in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What is a service operations support?

Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.

How does a service operations support professional typically collaborate with other departments to resolve customer issues?

Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a service operations support, and why are they important?

To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.

What is the difference between Service Operations Support vs Customer Service Representative?

AspectService Operations SupportCustomer Service Representative
Required CredentialsTypically technical certifications or industry-specific trainingCustomer service or communication skills, sometimes basic certifications
Work EnvironmentOffice or technical support centers, often with IT or technical teamsCall centers, retail, or service desks, interacting directly with customers
Employer & Industry UsageUsed in industries like telecommunications, IT, and utilitiesCommon across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding technical support roles and responsibilitiesCustomer interaction and service skills comparison

Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.

Is service operations support a high-paying job?

Service operations support roles typically offer average to above-average salaries depending on experience, industry, and location. These positions often require technical skills, problem-solving abilities, and familiarity with support tools, with higher pay generally associated with seniority and certifications. While not usually among the highest-paying jobs, experienced professionals in this field can earn competitive wages.

What are examples of service operations support careers?

Service operations support careers include roles such as service desk analyst, technical support specialist, operations coordinator, and customer support representative. These positions involve managing service delivery, troubleshooting technical issues, and ensuring efficient operations using tools like ticketing systems and monitoring software.

What cities are hiring for Service Operations Support jobs?

Cities with the most Service Operations Support job openings:

What states have the most Service Operations Support jobs?

States with the most job openings for Service Operations Support jobs include:

What are popular job titles related to Service Operations Support jobs?

For Service Operations Support jobs, the most frequently searched job titles are:

Service Operations Support jobs near you
Infographic showing various Service Operations Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.

Sr. Operations Support Specialist

Chester, VA • On-site

Blue Star Partners LLC
Business Management Consulting • 11 - 50 employees
Learn more about Blue Star Partners LLCexternal

$30 - $40/hr

Full-time

Re-posted 7 days ago

Job description

Job Title: Sr. Operations Support Specialist

Location: Chester, VA (100% Onsite)

Alternative Location: Warrenton, VA (100% Onsite)

Duration: Contract through End of Year (with possible extensions)

Rate: $30 - $40/hr (W2)

Work Authorization: Must be authorized to work in the United States now and in the future without the need for employment-based visa sponsorship. Sponsorship is not available for this position.

Position Overview

We are seeking a Sr. Operations Support Specialist to provide technical, operational, and leadership support to field operations teams within a natural gas distribution environment. This role will support process improvement initiatives, operational compliance, workforce planning, and strategic operational activities while partnering closely with field leadership and key stakeholders.

The ideal candidate has strong experience within natural gas distribution field operations, operational support systems, process improvement, and compliance coordination, along with the ability to lead initiatives and support operational excellence across multiple functions.

Required Qualifications
  • 4-6+ years of experience in natural gas distribution field operations
  • Experience utilizing operations support systems including WMS and DIS (or equivalent systems)
  • Experience gathering, analyzing, and interpreting operational data
  • Proficiency with Microsoft Word and Excel, including spreadsheets and basic formulas
  • Working knowledge of plant/service operations policies and procedures
  • Knowledge of applicable federal, state, and local operational regulations and codes
  • Strong written and verbal communication skills
  • Strong problem-solving and decision-making abilities
  • Ability to independently organize, schedule, and prioritize work
  • Demonstrated leadership and facilitation skills
Preferred Qualifications
  • Experience delivering training and evaluation programs
  • Supervisory experience or demonstrated operational leadership
  • Experience leading project management or process improvement teams
  • Experience supporting operational technology implementations
  • Continuous improvement or operational excellence experience
Key ResponsibilitiesOperational Support & Process Improvement
  • Lead process improvement initiatives focused on work execution, employee engagement, performance management, and operational standardization
  • Analyze operational issues and recommend corrective actions and process improvements
  • Support strategic operational activities including workforce transition planning, work plans, and operating budget initiatives
Compliance & Field Operations
  • Ensure coordination and compliance of field operations programs with company policies and federal/state regulations
  • Evaluate operations to ensure compliance with safety procedures, operational standards, and regulatory requirements
  • Monitor field operations activities and support implementation of corrective actions when needed
Leadership & Stakeholder Collaboration
  • Provide subject matter expertise to operations management teams in support of strategic initiatives
  • Partner with leadership and stakeholders to improve communication, training, and operational effectiveness
  • Foster strong internal customer satisfaction and collaboration across departments
Training & Technology Initiatives
  • Assist in development and rollout of operational training programs and initiatives
  • Lead or support implementation of new operational technologies, policies, and processes
  • Participate in operational readiness and change management activities tied to field operations improvements 

Apply