ZipRecruiter

Log In

1

Service Operations Support Jobs in Tennessee (NOW HIRING)

Nutrien

Operations Support

Union City, TN · On-site

Operations Support Requisition ID: 33609 Location: Union City, TN, USA, 38281 Workplace Type: On ... ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.

Nutrien

Operations Support

Union City, TN · On-site

Operations Support Requisition ID: 33609 Location: Union City, TN, USA, 38281 Workplace Type: On ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

PepsiCo

Service Operations Warehouser

Nashville, TN · On-site

$26.20/hr

As a fulltime team member, you'll be supported with competitive pay, meaningful benefits, and opportunities to grow a longterm career at PepsiCo. All qualified applicants will receive consideration ...

next page

Showing results 1-20

All JobsService Operations Support JobsService Operations Support Jobs in Tennessee

Service Operations Support information

What is a service operations support?

Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.

How does a service operations support professional typically collaborate with other departments to resolve customer issues?

Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a service operations support, and why are they important?

To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.

What is the difference between Service Operations Support vs Customer Service Representative?

AspectService Operations SupportCustomer Service Representative
Required CredentialsTypically technical certifications or industry-specific trainingCustomer service or communication skills, sometimes basic certifications
Work EnvironmentOffice or technical support centers, often with IT or technical teamsCall centers, retail, or service desks, interacting directly with customers
Employer & Industry UsageUsed in industries like telecommunications, IT, and utilitiesCommon across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding technical support roles and responsibilitiesCustomer interaction and service skills comparison

Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.

Is service operations support a high-paying job?

Service operations support roles typically offer average to above-average salaries depending on experience, industry, and location. These positions often require technical skills, problem-solving abilities, and familiarity with support tools, with higher pay generally associated with seniority and certifications. While not usually among the highest-paying jobs, experienced professionals in this field can earn competitive wages.

What are examples of service operations support careers?

Service operations support careers include roles such as service desk analyst, technical support specialist, operations coordinator, and customer support representative. These positions involve managing service delivery, troubleshooting technical issues, and ensuring efficient operations using tools like ticketing systems and monitoring software.

What cities in Tennessee are hiring for Service Operations Support jobs?

Cities in Tennessee with the most Service Operations Support job openings:

Service Operations Support jobs near you

Operations Support

Union City, TN • On-site

Nutrien
See more jobs at Nutrienexternal

Other

Re-posted 14 days ago

Nutrien rating

8.5

Company rating: 8.5 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

Job description


Job Description
Job Title:
Operations Support
Requisition ID:
33609
Location:
Union City, TN, USA, 38281
Workplace Type:
On-Site
Experience Level:
Entry Level
Job Type:
Full Time

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.

What You'll Do:
  • Maintain facility, vehicles and equipment to company standards
  • Perform general equipment maintenance and mechanical work
  • Load and unload trucks
  • Operate loaders, fork-lifts, tractors and location equipment in a safe manner
  • Blend dry and liquid fertilizer with automated blend systems
  • Load and deliver product to customers and/or custom application equipment
  • Maintain delivery equipment to DOT standards and perform pre-post trip inspections
  • Ensure all paperwork is completed for loading, delivering and unloading product at the location and to customers per Nutrien Ag Solutions requirements
  • Maintain a clean and safe working environment
  • Follow all Nutrien Ag Solutions Safety Rules
  • Comply with all applicable laws and regulations
  • Other Duties as assigned

What You'll Bring:
  • High School Diploma or equivalent required
  • Agricultural, heavy equipment repair or operator experience preferred

Ready to make an impact with us? Apply today!

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer.We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, and Instagram.

Apply now

What Nutrien employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply