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Service Operations Agent Jobs (NOW HIRING)

AAC Customer Srvs Op Agnt

Honolulu, HI ยท On-site

$15.25 - $20.50/hr

Customer Service Operations Agent Customer Service Operations Agent (CSOA) Full-time and Part-time is the liaison between the company and customers, domestic and international, Coordinates with U.S.

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aricraft, and coordinating ...

Operations Agent

Carson, CA ยท On-site

$28 - $32/hr

As our Operations Agent, you'll support the full life cycle of our freight shipping services - from price quoting to final delivery. This is a safety sensitive position. Pay Range: $28-$32 per hour.

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aricraft, and coordinating ...

Operations Agent

Atlanta, GA ยท On-site

$21 - $27/hr

As our Operations Agent, you'll support the full life cycle of domestic freight shipments, from ... Track and trace shipments, communicate status updates, and proactively address delays or service ...

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aricraft, and coordinating ...

Operations Agent

Atlanta, GA ยท On-site

$21 - $27/hr

As our Operations Agent, you'll support the full life cycle of domestic freight shipments, from ... Track and trace shipments, communicate status updates, and proactively address delays or service ...

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aricraft, and coordinating ...

See what a day as an Operations Agent looks like: swa.is/DayWithOpsAgent Additional details * This ... Provides friendly service to and maintains positive relationships with all internal and external ...

Operations Agent

Atlanta, GA ยท On-site

$21 - $27/hr

We are a full-service transportation and logistics provider. From complex global projects to home ... As our Operations Agent, you'll support the full life cycle of domestic freight shipments, from ...

AAC Customer Srvs Op Agnt

Honolulu, HI ยท On-site

$19 - $26.25/hr

Customer Service Operations Agent (CSOA) Full-time and Part-time is the liaison between the company and customers, domestic and international, Coordinates with U.S. Customs, and other governmental ...

Operations Agent

Miami, FL ยท On-site +1

Operations Agent is responsible for effective coordination of all booking aspects after creation ... Guest Support: Assist with overflow service calls during peak times in the Call Center as required.

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Service Operations Agent information

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How much do service operations agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for service operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Service Operations Agent jobs?

The most popular types of Service Operations Agent jobs are:

What are popular job titles related to Service Operations Agent jobs?

For Service Operations Agent jobs, the most frequently searched job titles are:

Infographic showing various Service Operations Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.

AAC Customer Srvs Op Agnt

Honolulu, HI โ€ข On-site

$15.25 - $20.50/hr

Other

Re-posted 6 days ago


Job description

Customer Service Operations Agent

Customer Service Operations Agent (CSOA) Full-time and Part-time is the liaison between the company and customers, domestic and international, Coordinates with U.S. Customs, and other governmental agencies. Accountable for charge transactions. Requires good communication skills, both written and verbal, in English and recommended 25 wpm typing skills.

This position will interact with customers on a daily basis at the cargo counter and warehouse kiosk. Agents looking to work in this area should be able to work with a diverse group of customers and personalities, be calm under pressure and stress, and have good attention to detail. Agents should also be comfortable working around computers and technology.

Employees are not able to bid into this position unless they have been trained and meet all of the requirements of a Customer Service Operations Agent as follows:

  1. Customer Service training (provided by the company)
  2. Jetstream training
  3. Hazmat awareness, acceptance, handling, documentation & storage.
  4. Manifest desk
  5. Load room and/or International flights

CSOA who fail to maintain the requirements of the position or who have difficulties following the established processes leading to corrective counseling will be provided the option to step down to a Cargo Agent position if available.

Due to operational need, if the company requires a current agent assigned to another area to cover as a Customer Service Operations Agent, they must first meet the minimum requirements as follows.

  1. Customer Service training
  2. Jetstream training
  3. Hazmat awareness

Addition of DG/Hazmat requirements under B. Cargo Agent (CA) Full-time and Part-time as follows:

All agents are required to be trained in DG Awareness per FAA regulations, which consists of four (4) hours of training. An eight (8) hour training course is provided to all agents which consist of recognition, acceptance, handling, documentation, and storage. This class is in addition to the DG Awareness class. A score of 95% must be received in order to pass this eight (8) hour training and to be considered qualified for receiving the DG Handling Premium, in addition to passing annual recurrent training.

Employees who do not maintain a passing score for the annual recurrent training will not be allowed to process DG freight or receive the DG Handling Premium when bid into a position requiring the DG Handling Premium.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.