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Service Operations Agent Assistant Jobs (NOW HIRING)

Aloha Air

AAC Customer Srvs Op Agnt

Honolulu, HI · On-site

$15.25 - $20.50/hr

Customer Service Operations Agent Customer Service Operations Agent (CSOA) Full-time and Part-time is the liaison between the company and customers, domestic and international, Coordinates with U.S.

wearegat

Airport Operations Agent

El Paso, TX · On-site

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aricraft, and coordinating ...

lynden

Operations Agent

Carson, CA · On-site

$28 - $32/hr

As our Operations Agent, you'll support the full life cycle of our freight shipping services - from price quoting to final delivery. This is a safety sensitive position. Pay Range: $28-$32 per hour.

wearegat

Airport Operations Agent

El Paso, TX · On-site

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aricraft, and coordinating ...

ALKEME

Agent Assistant

Woodstock, GA · On-site

$22 - $25/hr

Provide administrative support to ensure efficient operations in the office. * Carry out ... Prior customer service experience is preferred. Knowledge, Skills & Abilities * Proficiency in ...

wearegat

Airport Operations Agent

El Paso, TX · On-site

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aricraft, and coordinating ...

Menzies Aviation

Airport Operations Agent

Denver, CO · On-site

$23/hr

... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... * Assist in planning/coordinating irregular operations (including Long Tarmac Delays), customer ...

Modigent

Service Agent Assistant

Boulder, CO · On-site

$23 - $33/hr

Service Agent Assistant Position Overview As a Service Agent Assistant at a Modigent operating ... Coordinate with Operations and Dispatch to ensure seamless project execution. * Monitor contract ...

Aloha Air Cargo

AAC Customer Srvs Op Agnt

Honolulu, HI · On-site

$18.50 - $25.50/hr

Customer Service Operations Agent (CSOA) Full-time and Part-time is the liaison between the company and customers, domestic and international, Coordinates with U.S. Customs, and other governmental ...

LCX Freight USA LLC

Operations Agent

Miami, FL · On-site

Operations Agent DEPARTMENT: Operations REPORTS TO: Operations Manager EFFECTIVE DATE: 2026 SUMMARY ... Customer Service - Manages difficult or emotional customer situations; Responds promptly to ...

Menzies Aviation

Operations Agent

Sacramento, CA

$18.65/hr

This position coordinates aircraft servicing, monitors airside and terminal operations, ensures ... Complete operational reports, incident reports, safety documentation, and daily logs * Assist with ...

Menzies Aviation

Operations Agent

Charlotte, NC

This position coordinates aircraft servicing, monitors airside and terminal operations, ensures ... Complete operational reports, incident reports, safety documentation, and daily logs * Assist with ...

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Service Operations Agent Assistant information

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How much do service operations agent assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for service operations agent assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

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Service Operations Agent Assistant jobs near you

Customer Service Operations Agent (Part-Time)

Albany, NY • On-site

Piedmont Airlines, Inc.
Aviation • 10K+ employees
Learn more about Piedmont Airlines, Inc.external

$16.80/hr

Part-time

Medical, Dental, Retirement, PTO

Posted 7 days ago

Piedmont Airlines rating

5.5

Company rating: 5.5 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

Job description

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Operations Agent in our Ground Handling Department. The primary responsibility of the position is to serve as a liaison between dispatchers, flight crew, utility, catering, gate, and ground personnel. This role logs and relays gate changes, cancellations, service requests, and other pertinent flight information to the respective personnel departments. The successful candidate will have advanced ability with Microsoft Office Suite, outstanding organizational skills, and the ability to work well and communicate with all levels of management and support staff. This position will report to the General Manager.
Essential Duties:
  • Log and relay gate changes, cancellations, service requests, and other pertinent flight information to the respective department personnel
  • Serve as a liaison between dispatchers, flight crew, utility, catering, gate, and ground personnel
  • Work together as a team to provide excellent customer service and meet corporate objectives

Job Qualifications and Competencies:
  • Outstanding organizational skills and ability to multi-task
  • Ability to work independently meeting specified deadlines
  • Ability to work well and communicate with all levels of management and support staff
  • Advanced ability with Microsoft Office Suite
  • Prior experience with internal controls processes for accountable items

Preferred Qualifications:
  • Previous Operations Tower experience
  • Familiarity with Lengthy Tarmac Delay (LTD), Federal Aviation Administration (FAA) and Aircraft Operator Standard Security Program (AOSSP) regulations
  • Experience with Gate Manager and Ground Event Tracker (GET)
  • Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents
  • Current Piedmont employee with a minimum of six months of service

Work Environment:
  • Standard office environment, use of telephones, computers, and other office equipment
  • Airport ramp environment, subject to varied weather conditions and elevated noise levels
  • All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:
  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
  • Handle objects up to 70 pounds
  • Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$16.80/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
September 17, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

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