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Service Operations Agent Assistant Jobs in New York

GCL

Jr Operations Agent (JFK)

Inwood, NY · On-site

$25 - $29/hr

The full-time Jr. JFK Logistics & Operations Agent will work from our JFK office and assist the ... Excellent customer service and vendor relationship management skills. * Proficiency with basic ...

Envoy Air Inc.

Lead Agent Operations Planning

NY · On-site

$23/hr

... to providing outstanding service. We offer: * Amazing employee flight privileges within the ... Coordinate of the overall operation within an assigned functional area * Conducting agent ...

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Operations Agent

Springfield Gardens, NY • On-site

Worldnet International Couriers Inc
See more jobs at Worldnet International Couriers Incexternal

$22 - $24/hr

Full-time

Medical, Dental, Vision

Re-posted 23 days ago

Job description

Join a Global Leader in Luxury LogisticsAbout Worldnet International

At Worldnet International, we deliver more than shipments we deliver confidence, precision, and trust. As a global logistics partner to some of the world’s most recognized names in fashion, entertainment, and technology, we specialize in managing high-priority, time-sensitive shipments that require exceptional care and reliability.

Our people are the heart of our success. Every position at Worldnet plays a vital role in keeping our promise of extraordinary service, and we’re proud to do it together.

The Opportunity

We’re seeking an Operations Agent to join our dynamic team in Springfield Gardens, NY. In this role, you’ll play an essential part in ensuring shipments are processed, packaged, and prepared for export with accuracy and care. You’ll support operations specialists and senior specialists while maintaining compliance with all shipping and export regulations.

If you’re detail-oriented, dependable, and thrive in a fast-paced logistics environment, this is your opportunity to be part of a global company that sets the standard for service excellence.

Key Responsibilities

  • Assist operations specialists in all warehouse functions, ensuring timely and accurate shipment preparation for export.

  • Receive, verify, and process incoming shipments in accordance with company workflows.

  • Capture and record weight and dimensions of shipments using conveyor or manual equipment.

  • Label, bag, tag, and secure all export shipments using tamper-evident materials and proper documentation.

  • Assign vendors, agents, or drivers for tender and recovery tasks as needed.

  • Maintain clean and organized work areas, replenish workstation supplies, and support overall warehouse upkeep.

  • Communicate effectively with internal departments to resolve shipment-related issues and document requests.

  • Respond promptly and professionally to internal and external emails and communications.

  • Perform additional duties as assigned by the Operations Supervisor.

What You Bring

  • High school diploma or GED (or equivalent experience).

  • Baseline knowledge of Microsoft Office, Windows OS, and basic data entry.

  • Excellent verbal and written communication skills.

  • Strong organizational and time management abilities.

  • Professional, positive attitude with a focus on accuracy and efficiency.

  • Ability to multitask and manage several systems or projects simultaneously.

  • No prior logistics experience required we provide full training.

Working Conditions

  • Flexibility with shifts/schedules, including potential overtime, weekends, after-hours, or holidays as required.

  • Ability to work in both warehouse and office environments.

Physical Requirements

  • Bending, stretching, and lifting up to 70 lbs.

What We Offer

At Worldnet, we live by our core value: “Share the Love.”
We care deeply about our team, our customers, and our community — creating a culture built on collaboration, respect, and excellence.

You can expect:

  • Competitive compensation.

  • Comprehensive benefits package (health, dental, and vision).

  • A supportive, team-oriented environment.

  • Opportunities to work with globally recognized brands and make an impact every day.

Equal Employment Opportunity Statement

Worldnet is an equal employment opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We seek and encourage a diversity of skills, talents, and viewpoints in our workforce. When deciding on employment actions — including hiring, compensation, training, promotion, and termination — we strictly prohibit discrimination against employees or applicants on any legally recognized basis.


Sunday 2PM - 10PM, Monday - Thursday 4PM - 12AM