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Senior Support Engineer Jobs in Virginia (NOW HIRING)

Merrick & Company

Senior Structural Engineer

Newport News, VA · Hybrid

$91K - $123K/yr

This senior engineer will be the Onsite Support Engineer and will function as part of a team that plans, designs and oversees the construction of new and/or expanded shipbuilding facilities. This ...

S2Technologies

Engineers at both mid and senior levels ensure readiness of mission systems with 95% availability and Key Responsibilities: * Support mission planning, execution, and post-mission analysis using ...

TecTammina

Sr. Network / Wireless Engineer

Arlington, VA · On-site

$119K - $163K/yr

This position is for a Senior Network System Engineer to support a global network ... This position is for a Tier3 support engineer to provide support for a Tier 2 Network Operations ...

Ksb

IT Support Engineer II

Richmond, VA · On-site

Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North American Region Location: Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support ...

KSB SE and Co KGaA

IT Support Engineer II

Richmond, VA · On-site

Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North American Region Location: Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support ...

Merrick & Company

Senior Mechanical Engineer

Newport News, VA · Hybrid

$94K - $125K/yr

This senior engineer will be the Onsite Support Engineer at Newport News Shipbuilding and will function as part of a team that plans, designs and oversees the construction of new and/or expanded ...

Collins Aerospace

The Field Service Engineer is responsible for deploying and supporting software solutions within the Air Force SIL environment, serving as the technical liaison between commercial development cycles ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Virginia

Senior Support Engineer information

See Virginia salary details

$22.3K

$102.4K

$157.6K

How much do senior support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for senior support engineer in Virginia is $102,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $123,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in Virginia?

For Senior Support Engineer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Virginia look for?

The top searched job categories for Senior Support Engineer jobs in Virginia are:

What cities in Virginia are hiring for Senior Support Engineer jobs?

Cities in Virginia with the most Senior Support Engineer job openings:

What are popular job titles related to Senior Support Engineer jobs in VA?

For Senior Support Engineer jobs in VA, the most frequently searched job titles are:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $102,378 per year, or $49.2 per hour.

Senior Structural Engineer

Merrick & Company

Newport News, VA • On-site

$130K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 4 days ago

Job description

OVERVIEW
Merrick is seeking a Senior Structural Engineer for several upcoming shipbuilding facility projects. This senior engineer will be the Onsite Support Engineer and will function as part of a team that plans, designs and oversees the construction of new and/or expanded shipbuilding facilities. This position will be initially located at our client site in Newport News, Virginia, not at a Merrick office.
WHAT YOU'LL DO
  • Act as the owner's engineer, supporting NNS facilities maintenance and assisting the utility engineering team.
  • Evaluate maintenance notifications by reviewing documentation and implementing corrective actions as needed.
  • Prepare engineering documentation, including Technical Work Instructions (TWI).
  • Conduct studies and analysis for emergent tasks as they arise.
  • Assist with maintenance tasks to support testing, troubleshooting, and resolving system problems, as well as making configuration changes.
  • Provide onsite technical support and guidance, including reviewing drawings, designs, and other technical documents for quality and code compliance.
  • Inspect onsite infrastructure related to facilities and utilities to ensure proper functioning and adherence to standards.

REQUIRED QUALIFICATIONS
  • Ten (10) plus years of mechanical industrial facility engineering experience.
  • Client projects require U.S. Citizenship.
  • Professional Engineering (PE) License.
  • Marine and Waterfront Facilities Design Experience.
  • Knowledge of ASME and/or ASCE codes and standards.
  • Knowledge of structural design and engineering.

TOTAL REWARDS & EMPLOYEE PROGRAMS
  • Employee Ownership - All eligible U.S. employees participate in our Employee Stock Ownership Plan (ESOP), sharing in the company's success.
  • Comprehensive Compensation & Benefits - Merrick & Company offers a competitive compensation and benefits package including health insurance, dental and vision coverage, and paid time off (PTO).
  • Robust Referral Program - Earn incentives for referring top talent to join our team.
  • Performance Reviews - Annual reviews to recognize contributions and support career growth.
  • Professional Development - Access to ongoing training and development opportunities to build your skills and advance your career.
  • Employee Recognition - Formal programs to celebrate achievements and outstanding performance.
  • Peer Mentor Program - Get support and guidance through structured mentorship opportunities.
  • And More - Additional programs and benefits designed to support your success and well-being.

ADDITIONAL INFORMATION
  • Apply online only. No e-mail, hard copy or third-party resumes accepted.
  • At Merrick, every resume is carefully reviewed by our team of experienced human recruiters-never by AI. We are committed to a fully human-centered hiring process, ensuring each candidate receives thoughtful, personalized attention at every stage.
  • Merrick is an Equal Opportunity Employer, including disability/vets.
  • Employment with Merrick is contingent upon completion of a pre-employment background check, MVR check, and drug screen.

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