ZipRecruiter

Log In

1

Senior Support Engineer Jobs in Virginia (NOW HIRING)

Inadev

Senior Support Desk Lead

Reston, VA · On-site

$90K - $110K/yr

The Senior Support Desk Lead manages front-line support operations for users and stakeholders. You ... engineering, training, communications, and client stakeholders on issue resolution and user impacts ...

Inadev

Senior Support Desk Lead

Reston, VA · On-site

$90K - $110K/yr

The Senior Support Desk Lead manages front-line support operations for users and stakeholders. You ... engineering, training, communications, and client stakeholders on issue resolution and user impacts ...

Inadev

Senior Support Desk Lead

Reston, VA · On-site

$90K - $110K/yr

The Senior Support Desk Lead manages front-line support operations for users and stakeholders. You ... engineering, training, communications, and client stakeholders on issue resolution and user impacts ...

CoStar

AV Support Engineer II

Richmond, VA · On-site

$80K - $104K/yr

AV Support Engineer II Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider ... This role works closely with senior AV staff to help ensure meeting spaces and technology are fully ...

CoStar Group

AV Support Engineer II

Richmond, VA · On-site

$80K - $104K/yr

AV Support Engineer II Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider ... This role works closely with senior AV staff to help ensure meeting spaces and technology are fully ...

previous pagenext page

Showing results 21-40

All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Virginia

Senior Support Engineer information

See Virginia salary details

$22.3K

$102.4K

$157.6K

How much do senior support engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for senior support engineer in Virginia is $102,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $123,400.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Virginia?

For Senior Support Engineer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Virginia look for?

The top searched job categories for Senior Support Engineer jobs in Virginia are:

What cities in Virginia are hiring for Senior Support Engineer jobs?

Cities in Virginia with the most Senior Support Engineer job openings:

What are popular job titles related to Senior Support Engineer jobs in VA?

For Senior Support Engineer jobs in VA, the most frequently searched job titles are:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $102,378 per year, or $49.2 per hour.

Cloud Infrastructure Support Engineer, Senior

Booz Allen Hamilton, Inc.

Charlottesville, VA • On-site

$77K - $176K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 2 days ago

Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

11th of 72 rated business consultants

Job description

Cloud Infrastructure Support Engineer, Senior
The Opportunity:
As a DevOps engineer, you know how to set up cloud environments and provision computer networking, storage, and virtual networks, ultimately how to "harness the cloud". We're looking for an experienced DevOps infrastructure engineer like you to support our clients as they modernize their IT infrastructures and meet their most challenging missions.
As a DevOps infrastructure engineer at Booz Allen, you'll work closely with cloud architects and engineers to manage server configuration for modern cloud solutions. You'll apply your skills within a DevOps framework to establish or provision virtual machines or networks and use cloud service providers to further your clients' meaningful missions.
With access to our internal innovative labs, there's no better place to further your skills and explore different ways of solving our clients' challenges. Whether helping to develop, deploy, or manage IT infrastructures for crucial server and network components, here you'll have the latest tech and brightest teammates at your fingertips.
Join us. The world can't wait.
You Have:
  • 3+ years of experience supporting operations and maintenance for secure DoW information management systems
  • 3+ years of experience with cloud technologies, including Amazon Web Services using Infrastructure-as-Code (IaC) such as Terraform or CloudFormation
  • 3+ years of experience implementing and working with CI/CD pipelines and deployment automation
  • Experience with Linux operating systems and command-line interfaces
  • Experience using version control tools such as GitLab, GitHub, or Bitbucket
  • Experience with systems administration using UNIX or Linux, including basic commands and scripting such as Bash, Ansible, or YAML
  • Experience with the Windows Operating System and Active Directory
  • TS/SCI clearance
  • HS diploma or GED
  • Ability to obtain a DoD 8570 or 8140 IAT Level II Certification within 30 days of hire date

Nice If You Have:
  • Experience with Terraform, Kubernetes, or Docker
  • Experience with Agile development techniques and ceremonies
  • Experience with the Atlassian tool suite, including Jira and Confluence
  • Knowledge of site reliability engineering concepts
  • Ability to closely collaborate with a team of cloud architects and engineers
  • Bachelor's degree in a Data or IT-related field

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

What Booz Allen Hamilton employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Booz Allen Hamilton logo

About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914

View All Booz Allen Hamilton Jobs

Apply