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Senior Case Manager Jobs (NOW HIRING)

Westhab Inc.

Senior Case Manager

College Point, NY · On-site

$45K - $50K/yr

JOB TITLE: SENIOR CASE MANAGER DIVISION: SERVICES FLSA: NON-EXEMPT REPORTS TO: SHELTER DIRECTOR LOCATION: NYC SUMMARY: The Case Manager Supervisor/Senior Case Manager will provide day-to-day ...

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Kaizen Stackup

Senior Case Manager

Riverside, CA · On-site

Senior Case Manager (Personal Injury) Be the Commander. Own the Case. Elevate the Outcome. We're a high-velocity personal injury firm signing at least one new case every single day ....and growing ...

Volunteers of America

Senior Case Manager

Los Angeles, CA · On-site

$26.68 - $28.08/hr

The Senior Case Manager will mentor the team, and, as directed by the Program Coordinator, will arrange, coordinate, monitor, and assure all delivered services by the case management team meet the ...

Volunteers of America

Senior Case Manager

Los Angeles, CA · On-site

$26.68 - $28.08/hr

The Senior Case Manager will mentor the team, and, as directed by the Program Coordinator, will arrange, coordinate, monitor, and assure all delivered services by the case management team meet the ...

SALT Outreach Inc

senior case manager

Orlando, FL · On-site

The Senior Case Manager may also be required to intervene in crises, bridge the gaps in service delivery, and fill Case Management needs. Requirements: Responsibilities and Duties: Program ...

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Encompass Health

Case Manager, Senior

Montgomery, AL · On-site

Senior Case Manager Career Opportunity Recognized for your abilities as a Senior Case Manager Are you ready for a Senior Case Management role that brings your career closer to home and heart? Join ...

Amaro Law Firm

Senior Case Manager

Houston, TX

Senior Case Manager - Houston, TX About Us Join the mission to bring closure, justice, and peace to thousands of families. Our firm's bedrock is built on our client service standards to provide ...

Amaro Law Firm

Senior Case Manager

Houston, TX · On-site

Senior Case Manager Houston, TX About Us Join the mission to bring closure, justice, and peace to thousands of families. Our firms bedrock is built on our client service standards to provide ...

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PROMESA R.H.C.F.

Senior Case Manager

Bronx, NY · On-site

$50K/yr

The Senior Case Manager supervises Case Managers to ensure standards are met and discusses solutions to resident barriers. The salary is $50,000/Annually based on relevant experience.

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PROMESA R.H.C.F.

Senior Case Manager

Bronx, NY · On-site

$50K - $54K/yr

The Senior Case Manager supervises Case Managers to ensure standards are met and discusses solutions to resident barriers. The salary is $50,000/Annually based on relevant experience.

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PROMESA R.H.C.F.

Senior Case Manager

Bronx, NY · On-site

$50K/yr

The Senior Case Manager supervises Case Managers to ensure standards are met and discusses solutions to resident barriers. The salary is $50,000/Annually based on relevant experience.

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Accord

Senior Case Manager

Saint Paul, MN

The Senior Case Manager ensures continuity and quality of services by managing temporary and complex cases, particularly during staffing transitions. This role provides person-centered case ...

Amaro Law Firm

Senior Case Manager

Houston, TX · On-site

Senior Case Manager - Houston, TX About Us Join the mission to bring closure, justice, and peace to thousands of families. Our firm's bedrock is built on our client service standards to provide ...

JAMS, Inc.

Senior Case Manager

Sacramento, CA · On-site

$72K - $94K/yr

A Brief Overview The Senior Case Manager ("SCM") collaborates with panelists who handle arbitrations and mediations to help develop and manage their alternative dispute resolution ("ADR") practices.

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Senior Case Manager information

See salary details

$31K

$79.8K

$117K

How much do senior case manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for senior case manager in the United States is $79,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Senior Case Managers and how can they be addressed?

Senior Case Managers often encounter challenges such as managing high caseloads, navigating complex client needs, and coordinating with multidisciplinary teams. To address these challenges, effective time management, prioritization skills, and strong communication are essential. Additionally, leveraging support from colleagues and utilizing case management software can help streamline workflows and ensure clients receive timely and appropriate support. Continuous professional development and self-care are also important to prevent burnout and maintain high-quality service.

Is a case manager a stressful job?

A senior case manager's role can be stressful due to managing complex client needs, meeting deadlines, and handling emotional situations. The job often requires strong organizational skills, emotional resilience, and the ability to prioritize tasks in a fast-paced environment.

What makes a good senior case manager?

A good senior case manager possesses strong communication, organizational, and problem-solving skills to coordinate and advocate for clients effectively. They have experience in case management, often hold relevant certifications, and can handle complex cases while maintaining empathy and professionalism. Proficiency with case management software and the ability to work independently are also important.

What are the key skills and qualifications needed to thrive as a Senior Case Manager, and why are they important?

To thrive as a Senior Case Manager, you need a strong background in social work or a related field, case management experience, and often a relevant degree or licensure such as LMSW or LCSW. Familiarity with case management software, electronic records systems, and compliance with regulatory frameworks is typically required. Excellent communication, problem-solving, and organizational skills, along with empathy and leadership abilities, help you excel in this role. These skills are crucial for effectively coordinating care, advocating for clients, and ensuring positive outcomes in complex cases.

What does a Senior Case Manager do?

A Senior Case Manager is responsible for overseeing and coordinating complex cases, often within social services, healthcare, or legal settings. They assess clients' needs, develop care or service plans, and monitor progress to ensure positive outcomes. In addition to direct case management, they may supervise junior staff, provide training, and help improve organizational processes. Their expertise enables them to handle more challenging cases and act as a resource for their team. Senior Case Managers play a key role in ensuring clients receive appropriate support and services.

What is the difference between Senior Case Manager vs Case Coordinator?

AspectSenior Case ManagerCase Coordinator
CredentialsTypically requires a bachelor's degree in social work, healthcare, or related field; relevant certifications often preferredUsually requires a high school diploma or associate degree; certifications may be beneficial but not mandatory
Work EnvironmentWorks in healthcare, social services, or insurance settings, managing complex cases and supervising staffAssists in case management tasks, coordinates services, and supports senior staff in healthcare or social service agencies
ResponsibilitiesManages complex cases, develops care plans, and mentors junior staffCoordinates appointments, communicates with clients and providers, and supports case management processes

The main difference between a Senior Case Manager and a Case Coordinator lies in their level of responsibility and experience. Senior Case Managers handle complex cases, develop care strategies, and often oversee other staff, while Case Coordinators focus on supporting case management activities and coordinating services under supervision.

What is a senior case manager?

A senior case manager is a professional responsible for coordinating and overseeing client cases, often in healthcare, social services, or legal settings. They handle complex cases, develop care or service plans, and may supervise junior staff, requiring strong communication, organizational skills, and relevant certifications or experience.
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Senior Case Manager jobs near you
Infographic showing various Senior Case Manager job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $79,771 per year, or $38.4 per hour.
Senior Case Manager

Senior Case Manager

Westhab Inc.

College Point, NY • On-site

$45K - $50K/yr

Full-time

Posted 13 days ago

Be an early applicant

Westhab rating

7.5

Company rating: 7.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

191st of 690 rated non-profit organizations

Job description


JOB DESCRIPTION

JOB TITLE: SENIOR CASE MANAGER

DIVISION: SERVICES

FLSA: NON-EXEMPT

REPORTS TO: SHELTER DIRECTOR

LOCATION: NYC

SUMMARY:

The Case Manager Supervisor/Senior Case Manager will provide day-to-day supervision to the case management team in a men’s homeless shelter. He/She will need to work collaboratively with other on-site departments to develop effective problem-solving methods and align strategies.

DUTIES & RESPONSIBILITIES:

  • Manages intake and develops a comprehensive assessment for all new participants.
  • Develops systems to guarantee the quality and efficiency of casework services.
  • Ensures that staff appropriately identify clients' needs, provide appropriate referrals, and ensure case managers follow up with resources to promote the program participant’s achievement of the service plan goals.
  • Ensures assessments, service plans, and client interactions are appropriately documented.
  • Reviews all required case management documentation and any data collection tool in use.
  • Responsible for the supervision of service staff.
  • Ensures clear, concise, and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices.
  • Responsible for building collaboration with community service providers.
  • Maintains all required documentation/reports and submits all promptly.
  • Provides crisis intervention and stabilization as needed.
  • Identifies program needs and makes recommendations.
  • Performs related tasks as assigned.

EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS:

Proof of Education required. Bachelor's Degree Preferred. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development experience preferred. Advanced knowledge of MS Word, Excel, and database management skills. Experience with CARES and DHS protocols.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rule,s and regulations in addition to keeping our workplaces free of serious recognized hazards.

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