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Case Management Supervisor Jobs (NOW HIRING)

Case Management Supervisor

Rockville, MD ยท On-site

$90K - $100K/yr

Case Management Supervisor Department: Homeless Services Reports To: Director of Homeless Services Employment Status: Full-time FLSA Status: Exempt Salary: $90,000 - $100,000 annually POSITION ...

Case Management Supervisor

Rockville, MD ยท On-site

$90K - $100K/yr

Case Management Supervisor Department: Homeless Services Reports To: Director of Homeless Services Employment Status: Full-time FLSA Status: Exempt Salary: $90,000 - $100,000 annually POSITION ...

Case Management Supervisor

Brooklyn, NY ยท On-site

$76K - $78K/yr

The Opportunity The Case Management Supervisors report to the Case Management Program Director. As one of three Supervisors, each is responsible for overseeing the day-to-day operations of the Case ...

Case Management Supervisor

Brooklyn, NY ยท On-site

$76K - $78K/yr

The Opportunity The Case Management Supervisors report to the Case Management Program Director. As one of three Supervisors, each is responsible for overseeing the day-to-day operations of the Case ...

Under the guidance of the Senior Director of Social Services, the Case Management Supervisor will assist in the administrative supervision of the day-to-day operations of the Social Services Case ...

Under the guidance of the Senior Director of Social Services, the Case Management Supervisor will assist in the administrative supervision of the day-to-day operations of the Social Services Case ...

Under the guidance of the Senior Director of Social Services, the Case Management Supervisor will assist in the administrative supervision of the day-to-day operations of the Social Services Case ...

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Case Management Supervisor information

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How much do case management supervisor jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for case management supervisor in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by Case Management Supervisors, and how can they be effectively managed?

Case Management Supervisors often face challenges such as balancing caseloads among team members, ensuring compliance with regulatory standards, and supporting staff through complex client situations. Effective management involves regular team meetings to assess workload distribution, ongoing training to keep staff updated on best practices, and fostering open communication to address concerns promptly. Supervisors who prioritize collaboration and provide clear guidance tend to create a supportive environment that helps their teams succeed.

Who gets paid more, a manager or a supervisor?

In general, managers tend to earn higher salaries than supervisors because they have broader responsibilities, oversee larger teams, and often require more experience or advanced skills. Salary differences can vary depending on the industry, organization size, and geographic location, but management roles typically offer higher compensation than supervisory positions.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialization in fields like healthcare or legal case management. Senior-level case managers or those working in high-demand industries can earn salaries exceeding $80,000 annually, with some reaching over $100,000 in certain regions or organizations. Salary varies based on location, industry, and level of responsibility.

What does a Case Management Supervisor do?

A Case Management Supervisor oversees a team of case managers who coordinate services and support for clients, often in social services, healthcare, or community organizations. Their responsibilities include supervising staff, ensuring compliance with policies and procedures, managing caseloads, and providing guidance on complex cases. They also monitor program outcomes, facilitate training, and help resolve escalated client issues. The role requires strong leadership, organizational, and communication skills.

What is the difference between Case Management Supervisor vs Case Coordinator?

AspectCase Management SupervisorCase Coordinator
CredentialsRelevant certifications (e.g., CCM, LCSW), experience in case managementTypically similar certifications or experience, but often less senior
Work EnvironmentSupervisory role overseeing case management teams in healthcare or social servicesDirectly manages individual cases, working closely with clients and providers
Employer & IndustryHospitals, social service agencies, insurance companiesCommunity organizations, healthcare facilities, social service agencies
Search & Comparison IntentUnderstanding supervisory roles, career progression, responsibilitiesManaging specific cases, client interaction, case documentation

The main difference between a Case Management Supervisor and a Case Coordinator lies in their responsibilities and seniority. The supervisor oversees teams and manages broader case management strategies, while the coordinator handles individual cases and direct client interactions. Both roles require relevant certifications and are common in healthcare and social services industries.

What are the 4 pillars of case management?

The four pillars of case management are assessment, planning, implementation, and evaluation. These core components guide case managers in providing comprehensive support, coordinating services, and ensuring client progress. Strong communication skills and documentation are essential tools in effectively managing cases within this framework.

What are the key skills and qualifications needed to thrive as a Case Management Supervisor, and why are they important?

To thrive as a Case Management Supervisor, you need a solid background in social work or healthcare, typically supported by a relevant degree and experience in case management. Familiarity with case management software, documentation systems, and possibly certifications like CCM (Certified Case Manager) are important. Strong leadership, problem-solving, and interpersonal communication skills help you manage teams and coordinate complex client needs. These skills are crucial to ensuring efficient case oversight, compliance, and positive outcomes for both clients and staff.

What does a case manager supervisor do?

A case management supervisor oversees case managers and their work, ensuring clients receive appropriate services and support. They coordinate case plans, monitor progress, provide staff training, and ensure compliance with policies and regulations. The role often requires strong organizational, communication, and leadership skills, and may involve using case management software.
More about Case Management Supervisor jobs
What cities are hiring for Case Management Supervisor jobs? Cities with the most Case Management Supervisor job openings:
What states have the most Case Management Supervisor jobs? States with the most job openings for Case Management Supervisor jobs include:
Infographic showing various Case Management Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.

Case Management Supervisor

CENTER FOR INTEGRATION AND ADVANCEM

Astoria, NY โ€ข On-site

$50K - $55K/yr

Full-time

Posted 7 days ago


Job description

About the Role:
The Center for Integration and Advancement of New Americans, Inc. (CIANA) Case Management Supervisor is a critical part of CIANA’s leadership team, managing CIANA’s case management programs, supervising volunteers and interns, providing casework counseling, and overseeing outreach activities.   We are looking for a dedicated and experienced Case Management Supervisor to lead our team in Astoria, NY.  This is an exciting opportunity to make a meaningful impact by guiding case managers and ensuring clients receive the highest quality of care and support. If you're passionate about helping others and have a talent for leadership, we want to hear from you!

Responsibilities:
  • Supervise, mentor, and support a team of case managers to ensure effective service delivery
  • Oversee caseload assignments and monitor case progress to ensure timely and appropriate interventions
  • Conduct regular case reviews, team meetings, and individual supervision sessions
  • Ensure compliance with agency policies, regulatory requirements, and documentation standards
  • Collaborate with community partners, healthcare providers, and social service agencies to coordinate client care
  • Identify training needs and provide ongoing professional development for case management staff
  • Prepare reports and maintain accurate records related to program outcomes and client services
Requirements:
  • The supervisor must be organized, flexible, and people-oriented, able to communicate across programs, a multi-tasker who can manage a shifting office environment;
  • Minimum BA degree, two years’ experience in case management, and one year of supervisory experience;
  • Experience with access to public benefits (Access/HRA portal and others);
  • Experience in Microsoft Office and/or Google Suite,
  • Preferably Bilingual (have proficiency in languages other than English, preferably Arabic, French or Spanish).
Reporting Structure:
  • The Case Management Supervisor will report directly to the CEO.
Salary is commensurate with education and experience.
About Us:
CIANA is a trusted community-based organization serving the diverse population of Astoria, NY and the surrounding areas. We are committed to empowering individuals and families through comprehensive social services, advocacy, and support programs. Our team is driven by compassion and a shared mission to create lasting, positive change in the lives of those we serve.