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Case Management Supervisor Jobs in Ohio (NOW HIRING)

Case Manager - Whitehall

Columbus, OH · On-site

$19.25 - $24.75/hr

Case Management Supervisor About Us: At the heart of our mission are our core values : Love, Community, Consistency, Honesty, and Hope . These principles guide how we serve our clients, support one ...

Case Manager

Hamilton, OH · On-site

$18.75 - $24/hr

Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. * Facilitate individual and group meetings as assigned.

Case Manager

Fairborn, OH · On-site

$19 - $24.25/hr

Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. * Facilitate individual and group meetings as assigned.

Case Manager

Lima, OH · On-site

$19.25 - $24.75/hr

Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. * Facilitate individual and group meetings as assigned.

Case Manager

Lancaster, OH · On-site

$18.25 - $23.50/hr

Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. * Facilitate individual and group meetings as assigned.

Case Manager

Findlay, OH · On-site

$18.75 - $24.25/hr

Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. * Facilitate individual and group meetings as assigned.

Case Manager

Gallipolis, OH · On-site

$18.50 - $23.75/hr

Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. * Facilitate individual and group meetings as assigned.

Case Manager

Springfield, OH · On-site

$14.75 - $19/hr

Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. * Facilitate individual and group meetings as assigned.

Case Manager

Dayton, OH · On-site

$18.75 - $24/hr

Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. * Facilitate individual and group meetings as assigned.

Case Manager

Zanesville, OH · On-site

$18.50 - $23.75/hr

Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. * Facilitate individual and group meetings as assigned.

Case Manager

Lebanon, OH · On-site

$18.25 - $23.50/hr

Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. * Facilitate individual and group meetings as assigned.

Case Manager

The Plains, OH · On-site

$16 - $20.50/hr

Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. * Facilitate individual and group meetings as assigned.

Case Manager

Cleveland, OH · On-site

$18.25 - $23.50/hr

Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. * Facilitate individual and group meetings as assigned.

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Case Management Supervisor information

See Ohio salary details

$13

$21

$31

How much do case management supervisor jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for case management supervisor in Ohio is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.56 per hour, depending on experience, location, and employer.

What are some common challenges faced by case management supervisors, and how can they be effectively managed?

Case Management Supervisors often face challenges such as balancing caseloads among team members, ensuring compliance with regulatory standards, and supporting staff through complex client situations. Effective management involves regular team meetings to assess workload distribution, ongoing training to keep staff updated on best practices, and fostering open communication to address concerns promptly. Supervisors who prioritize collaboration and provide clear guidance tend to create a supportive environment that helps their teams succeed.

What does a case management supervisor do?

A Case Management Supervisor oversees a team of case managers who coordinate services and support for clients, often in social services, healthcare, or community organizations. Their responsibilities include supervising staff, ensuring compliance with policies and procedures, managing caseloads, and providing guidance on complex cases. They also monitor program outcomes, facilitate training, and help resolve escalated client issues. The role requires strong leadership, organizational, and communication skills.

What is the difference between Case Management Supervisor vs Case Coordinator?

AspectCase Management SupervisorCase Coordinator
CredentialsRelevant certifications (e.g., CCM, LCSW), experience in case managementTypically similar certifications or experience, but often less senior
Work EnvironmentSupervisory role overseeing case management teams in healthcare or social servicesDirectly manages individual cases, working closely with clients and providers
Employer & IndustryHospitals, social service agencies, insurance companiesCommunity organizations, healthcare facilities, social service agencies
Search & Comparison IntentUnderstanding supervisory roles, career progression, responsibilitiesManaging specific cases, client interaction, case documentation

The main difference between a Case Management Supervisor and a Case Coordinator lies in their responsibilities and seniority. The supervisor oversees teams and manages broader case management strategies, while the coordinator handles individual cases and direct client interactions. Both roles require relevant certifications and are common in healthcare and social services industries.

What are the key skills and qualifications needed to thrive as a case management supervisor?

To thrive as a Case Management Supervisor, you need a solid background in social work or healthcare, typically supported by a relevant degree and experience in case management. Familiarity with case management software, documentation systems, and possibly certifications like CCM (Certified Case Manager) are important. Strong leadership, problem-solving, and interpersonal communication skills help you manage teams and coordinate complex client needs. These skills are crucial to ensuring efficient case oversight, compliance, and positive outcomes for both clients and staff.
What are popular job titles related to Case Management Supervisor jobs in Ohio? For Case Management Supervisor jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Case Management Supervisor jobs in Ohio look for? The top searched job categories for Case Management Supervisor jobs in Ohio are:
What are popular job titles related to Case Management Supervisor jobs in OH? For Case Management Supervisor jobs in OH, the most frequently searched job titles are:
Infographic showing various Case Management Supervisor job openings in Ohio as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,389 per year, or $21.8 per hour.

Supervisor, Case Management

Medical Mutual of Ohio

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Medical Mutual of Ohio rating

8.6

Company rating: 8.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

89th of 301 rated insurance


Job description

Medical Mutual employees must submit their applications through MySource.
This is a hybrid-remote role based out of the Brooklyn, OH office, with the Supervisor, Case Management expected to work onsite on three designated in-office days each week.
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Job Summary:
Organizes and manages the workflow of all activities and the day-to-day operations in case management. Performs supervisory functions including selection, coaching, and performance appraisal of case management staff. Participates in process improvement and quality team initiatives.
Responsibilities:
  • Oversees the operations of care management staff in their day to day functions within a department.
  • Works to ensure that staff maintain clinical competencies that enable them to effectively achieve case management outcomes.
  • Monitors and evaluates the effectiveness of programs and procedures and recommends and/or implements changes as indicated.
  • Reviews production and quality data to ensure accuracy and consistent application of policies and procedures.
  • Participates in recruitment, selection, hiring, orientation, counseling and evaluation of staff.
  • Serves as a resource for other departments and external customers in resolving complex issues related to department functions.
  • Performs other duties as assigned.

Qualifications:
Education and Experience:
  • Graduate of a registered nursing program approved by the Ohio State Nursing Board. Bachelor's Degree preferred.
  • 7 years progressive experience as a Case Manager in health insurance or equivalent experience as an RN in clinical practice, utilization review, or case management.
  • Relevant experience leading teams or projects (formally or informally).

Professional Certification(s):
  • Registered Nurse with current State of Ohio unrestricted license.
  • Certified Case Manager (CCM) or other industry recognized certification preferred (if not certified, required to obtain within 3 years of hire.)

Technical Skills and Knowledge:
  • Intermediate Microsoft Office skills and proficiency navigating windows and web-based systems.
  • Knowledge of medical terminology/coding and managed care processes.
  • Knowledge of and the ability to apply fundamental concepts related to HIPAA compliance and related regulations.
  • Knowledge of disease continuums, expected patient outcomes and community services available.
  • Strong knowledge of clinical claim management including ICD 10, CPT and HCPCS code.
  • Strong knowledge of health insurance benefits and network plan designs.
  • Knowledge of care delivery systems and continuum of acute through post-acute care
  • Ability to manage workload and coach staff.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work:
  • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
  • Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
  • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
  • Discounts at many places in and around town, just for being a Medical Mutual team member.
  • The opportunity to earn cash rewards for shopping with our customers.
  • Business casual attire, including jeans.

Excellent Benefits and Compensation:
  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority.
  • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
  • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
  • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:
  • Career development programs and classes.
  • Mentoring and coaching to help you advance in your career.
  • Tuition reimbursement up to $5,250 per year, the IRS maximum.
  • Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:
Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
#LI-CS1 #LI-HYBRID
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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