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Senior Case Manager Jobs in Ohio (NOW HIRING)

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Senior Case Manager information

See Ohio salary details

$29.5K

$75.8K

$111.2K

How much do senior case manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior case manager in Ohio is $75,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $110,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by senior case managers and how can they be addressed?

Senior Case Managers often encounter challenges such as managing high caseloads, navigating complex client needs, and coordinating with multidisciplinary teams. To address these challenges, effective time management, prioritization skills, and strong communication are essential. Additionally, leveraging support from colleagues and utilizing case management software can help streamline workflows and ensure clients receive timely and appropriate support. Continuous professional development and self-care are also important to prevent burnout and maintain high-quality service.

What are the top 3 qualities a senior case manager should have?

A senior case manager should possess strong communication skills to effectively coordinate with clients and team members, excellent organizational abilities to manage multiple cases efficiently, and problem-solving skills to develop appropriate solutions for complex situations. These qualities ensure effective case management and positive client outcomes.

What are the key skills and qualifications needed to thrive as a senior case manager?

To thrive as a Senior Case Manager, you need a strong background in social work or a related field, case management experience, and often a relevant degree or licensure such as LMSW or LCSW. Familiarity with case management software, electronic records systems, and compliance with regulatory frameworks is typically required. Excellent communication, problem-solving, and organizational skills, along with empathy and leadership abilities, help you excel in this role. These skills are crucial for effectively coordinating care, advocating for clients, and ensuring positive outcomes in complex cases.

What does a senior case manager do?

A Senior Case Manager is responsible for overseeing and coordinating complex cases, often within social services, healthcare, or legal settings. They assess clients' needs, develop care or service plans, and monitor progress to ensure positive outcomes. In addition to direct case management, they may supervise junior staff, provide training, and help improve organizational processes. Their expertise enables them to handle more challenging cases and act as a resource for their team. Senior Case Managers play a key role in ensuring clients receive appropriate support and services.

Is a senior case manager a stressful job?

A senior case manager role can be stressful due to managing complex cases, meeting deadlines, and coordinating with multiple parties. The job often requires strong organizational skills, emotional resilience, and the ability to handle high-pressure situations.

What is the difference between Senior Case Manager vs Case Coordinator?

AspectSenior Case ManagerCase Coordinator
CredentialsTypically requires a bachelor's degree in social work, healthcare, or related field; relevant certifications often preferredUsually requires a high school diploma or associate degree; certifications may be beneficial but not mandatory
Work EnvironmentWorks in healthcare, social services, or insurance settings, managing complex cases and supervising staffAssists in case management tasks, coordinates services, and supports senior staff in healthcare or social service agencies
ResponsibilitiesManages complex cases, develops care plans, and mentors junior staffCoordinates appointments, communicates with clients and providers, and supports case management processes

The main difference between a Senior Case Manager and a Case Coordinator lies in their level of responsibility and experience. Senior Case Managers handle complex cases, develop care strategies, and often oversee other staff, while Case Coordinators focus on supporting case management activities and coordinating services under supervision.

What is a senior case manager?

A senior case manager is a professional responsible for coordinating and overseeing client cases, often in healthcare, social services, or legal settings. They handle complex cases, develop care plans, and supervise junior staff, typically requiring experience, strong communication skills, and relevant certifications or licenses.
What are popular job titles related to Senior Case Manager jobs in Ohio? For Senior Case Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Senior Case Manager jobs in Ohio look for? The top searched job categories for Senior Case Manager jobs in Ohio are:
What are popular job titles related to Senior Case Manager jobs in OH? For Senior Case Manager jobs in OH, the most frequently searched job titles are:
Senior Case Manager jobs near you
Infographic showing various Senior Case Manager job openings in Ohio as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $75,838 per year, or $36.5 per hour.

Senior Case Manager

Greater Cincinnati Behavioral Health Services

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Greater Cincinnati Behavioral Health Services rating

5.8

Company rating: 5.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

GCBHS has immediate openings for Senior Case Managers to help adults who are experiencing severe and persistent mental illness and who live in the community.

Join our mission to help individuals with mental illness and addictions to lead healthy and productive lives. We have teams located in Cincinnati and Amelia, Ohio to serve individuals in Clermont and Hamilton County. This is a great starting point for a Case Manager with 2-3 years experience looking for career advancement opportunities and a stepping stone to a supervisory position.

Why Work at GCBHS?

  • Boost Your Earning Potential—We offer Productivity Bonuses up to $50 an hour!
  • Did you know you could earn up to $15,000 in state-funded bonuses? Ask our team for more information about Ohio's State-Sponsored Workforce Initiatives!
  • Paid Time Off and Sick Time (accrued separately)
  • Mileage reimbursement
  • Public Student Loan Forgiveness
  • Comprehensive health insurance (dental/vision)
  • 403(b) Retirement with agency matching
  • Tuition Assistance ($2,500 per semester or quarter for MSW or MA Counseling)
  • Internship and Practicum opportunities for MSW and MA Counseling students (prioritized for current employees)
  • Bonus opportunities based on productivity metrics
  • Eligibility for discretionary annual incentive bonus


We are looking for Senior Case Managers with 2 - 3 years experience. GCBHS offers great career advancement opportunities and a rich benefits package including Tuition Assistance. We also provide practicum supervision, license supervision, and continuing education credits.

Responsibilities for Senior Case Manager:

  • Provides case management - Community Psychiatric Support Treatment (CPST) services and Therapeutic Behavioral Services (TBS) to persons with severe mental illness in an outpatient facility and in the community. May provide treatment to persons with substance use disorder as a secondary diagnosis.
  • Initiates, coordinates, and monitors evaluations necessary to identify each client's needs in areas to include: living arrangements, financial issues, benefit status, legal status, physical/psychiatric health, ac­tivities of daily living, vocational/educational, social supports, leisure and recreation.
  • By assertive outreach, attempts to engage the client in identifying and expressing his/her own needs, offers services to assist in meeting these needs, and re-assesses outcomes with the client on a regular basis.
  • Gains knowledge of the following: mental health treatment and basic needs resources, informal and formal linkages with agencies that provide services, the client’s use of services, and applicable costs of use, and the opportunities for alternative resources.
  • Serves as a liaison with other service staff.
  • Delegates services to secondary and supportive service providers; and monitors and evaluates the outcomes of these services.
  • Assists the client to achieve goals and maximize independence and productivity through support, teaching, and training in the use of personal and community resources.
  • Reviews and monitors services and activities and documents progress according to organization process
  • Assists in onboarding and initial training of new care managers.
  • Serves as a resource to less experienced care management staff
  • May serve as a representative of GCB in partnerships and shadowing experiences, such as CIT police shadowing.
  • Provides services to individuals in Cincinnati/Hamilton County or Amelia/Clermont County.

Position Requirements:

  • Bachelor’s or Master’s degree in a Human Services field or High School diploma and a minimum of three years experience in Behavioral Health,
  • Mental Health or a Human Services related field and two years of experience as a Mental Health Care Manager.
  • Experience in social services and behavioral health
  • Position requires frequent driving of the employee’s personal vehicle. A valid driver’s license, vehicle, and insurable driving record are required.


We have been named a Top Workplace in Greater Cincinnati and Northern Kentucky for 13 years in a row!
Please visit our website www.gcbhs.com to learn more about GCBHS.
#LifeChanging #INDCM


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