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Sales Operations Analyst Jobs in Indiana (NOW HIRING)

RXO

Manager, Sales & Operations

Mishawaka, IN · On-site

As a Sales and Operations Manager at RXO, you will lead a sales team, identify opportunities to present our world-class services and generate new sales revenue. You'll find yourself immersed in a ...

Cummins

Sales Enablement Leaders #IN1179

Columbus, IN

$182.54K - $192K/yr

... analysis of sales organization feedback and data on current Sales capabilities. Implement the annual Enablement strategy in collaboration with the Director-Enablement, Sales Operations Regional ...

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How much do sales operations analyst jobs pay per hour?

As of May 29, 2026, the average hourly pay for sales operations analyst in Indiana is $34.66, according to ZipRecruiter salary data. Most workers in this role earn between $26.78 and $40.96 per hour, depending on experience, location, and employer.

What Does a Sales Operations Analyst Do?

A sales operations analyst works with sales teams to provide data on sales reports for their business or organization. Their job duties include creating sales reports, administering incentive-based compensation programs, and managing customer relationships. The qualifications to be a sales operations analyst include a high school diploma, although many employers prefer a post-secondary degree in business or a related field. Additional career qualifications include analytical and report skills and sales experience.

What are the key skills and qualifications needed to thrive as a Sales Operations Analyst, and why are they important?

To thrive as a Sales Operations Analyst, you need strong analytical skills, attention to detail, and a background in business, finance, or a related field, often supported by a bachelor’s degree. Familiarity with CRM software (such as Salesforce), data visualization tools (like Tableau), and advanced Excel skills are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate across teams and respond to shifting priorities. These skills are vital for optimizing sales processes, providing actionable insights, and driving overall sales effectiveness.

How does a Sales Operations Analyst typically collaborate with sales teams and other departments?

Sales Operations Analysts work closely with sales teams to streamline processes, provide actionable insights through data analysis, and ensure that sales targets are supported by efficient systems. They often act as a bridge between sales, marketing, and finance departments, facilitating effective communication and alignment on key initiatives. Regular collaboration may involve participating in strategy meetings, generating performance reports, and supporting the implementation of new tools or processes. This cross-functional interaction helps drive productivity and ensures that all teams are working towards common business goals.

What are Sales Operations Analysts?

Sales Operations Analysts are professionals who support an organization’s sales team by analyzing data, optimizing processes, and providing strategic insights. They handle tasks such as managing sales data, developing reports, forecasting sales trends, and improving sales processes to increase efficiency and effectiveness. Their work helps sales teams make informed decisions, set realistic targets, and identify opportunities for growth. By bridging the gap between sales, marketing, and operations, they play a crucial role in driving revenue and organizational success.

What is the difference between Sales Operations Analyst vs Sales Analyst?

AspectSales Operations AnalystSales Analyst
Primary FocusOptimizing sales processes, data management, and supporting sales teamsAnalyzing sales data, forecasting, and identifying sales trends
Required SkillsData analysis, CRM tools, process improvement, reportingData analysis, sales metrics, reporting, market research
Work EnvironmentCross-functional teams, sales support, operations departmentsSales teams, marketing, business intelligence
Common CertificationsCRM certifications, data analysis certificationsSalesforce certifications, data analysis certifications

While both roles involve data analysis and support for sales, the Sales Operations Analyst focuses on streamlining processes and managing sales data, whereas the Sales Analyst primarily analyzes sales performance and forecasts sales trends. Understanding these differences helps in choosing the right career path or hiring the appropriate candidate.

More about Sales Operations Analyst jobs
What are the most commonly searched types of Sales Operations Analyst jobs in Indiana? The most popular types of Sales Operations Analyst jobs in Indiana are:
What are popular job titles related to Sales Operations Analyst jobs in Indiana? For Sales Operations Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Sales Operations Analyst jobs in Indiana look for? The top searched job categories for Sales Operations Analyst jobs in Indiana are:
What are popular job titles related to Sales Operations Analyst jobs in IN? For Sales Operations Analyst jobs in IN, the most frequently searched job titles are:
Sales Operations Analyst jobs near you
Infographic showing various Sales Operations Analyst job openings in Indiana as of May 2026, with employment types broken down into 92% Full Time, 2% Part Time, 2% Temporary, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $72,099 per year, or $34.7 per hour.

Manager, Sales Operations Support

Core BTS, Inc.

Indianapolis, IN

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

The Manager, Sales Operations Support partners with the Sales Operations Support, Sales, and Client Experience teams. They are responsible for providing operational support to the sales team, optimizing sales processes and analyzing performance data to enhance sales productivity and effectiveness.
Essential Duties
  • Lead a team of Sales Operations Support Specialists which supports NRI's Account Executives by providing client-facing quotes, booking orders, and addressing post-sales requests as appropriate.
  • Coach Sales Operations Support Specialists on NRI and partner business processes and answer day to day questions
  • Distribute incoming requests in service request management system, ensuring appropriate and efficient division of labor, meeting service level agreements (SLAs)
  • Provide occasional overflow support as necessary.
  • Proactively review and escalate aging requests to ensure SLA compliance.
  • Coordinate time off requests and coverage for team members, ensuring adequate coverage for business operations.
  • Ensure new orders are booking accurately and based on complete required information according to NRI standard business processes, and according to SLAs.
  • Coordinate month end booking process, ensuring that all targeted orders are booked on time.
  • Address initial escalation requests from internal and external clients including Sales, Application Solution and Design (presales engineering), and Finance teams, both for old business and new business
  • Assist Sales Operations Support Specialists in directing out of scope requests to appropriate Core or partner teams to ensure requests are addressed.
  • Understand the industry environment.
  • Attend both internal and external meetings as needed (typically via Microsoft Teams or Cisco Webex with camera on)
  • Participate in online training sessions provided by our key partners as appropriate.
  • Represent and deliver on NRI goals, mission and values.
  • Continually looking for ways to maximize efficiency and better meet the needs of our clients, recommending process improvements and assisting in change management activities associated with business process changes that impact the team.
Knowledge, Skills, and Abilities
  • Bachelor's degree in business administration, Sales, Marketing, or a related field.
  • 3-5 years of leadership experience.
  • Excellent written and verbal communication skills.
  • Comprehensive understanding of standard quote to cash business processes.
  • Strong working knowledge of Salesforce, Salesforce Service Cloud, Salesforce CPQ, and service request management systems (Zendesk, ServiceNow, etc.)
  • Process Expert: Strong process management skills and financial acumen.
  • Excellent analytical and problem-solving skills.
  • 5+ years of experience with quote-to-cash workflow for consulting services, managed services, software as a service (SaaS), and infrastructure solutions.
  • Proficient in Salesforce and Microsoft Office (Outlook, Excel, Word and PowerPoint).
In addition to base salary, this role is eligible for discretionary bonus plan based on company and individual performance. Compensation decisions are dependent on the facts and circumstances of each candidate, including experience and location.
Benefits

You'll love working at NRI not just for the usual benefits, but for our environment and culture!

You'll work with a great group of people in a highly collaborative team and results oriented atmosphere.
You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.
You'll work with large, sophisticated, and progressive clients throughout North America.

We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.

Notices

The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
NRI North America is proud to be an Equal Opportunity/Affirmative Action employer.
NRI North America will accept applications on an ongoing basis.

NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.
If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBegin@nri-na.com.

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