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Resolution Coordinator Jobs (NOW HIRING)

Medical Distribution

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Accounts Resolution

Brownwood, TX · On-site

$18/hr

The role investigates and coordinates the resolution of order-related issues, including returns, exchanges, credits, discrepancies, and other matters that may impact fulfillment, invoicing, payment ...

Medical Distribution

Be Seen First

Accounts Resolution

Brownwood, TX · On-site

$18/hr

The role investigates and coordinates the resolution of order-related issues, including returns, exchanges, credits, discrepancies, and other matters that may impact fulfillment, invoicing, payment ...

National Litigation Law Group

Associate Attorney

$70K - $90K/yr

Supervises legal support staff including legal assistant, litigation paralegal and post-settlement resolution coordinator. Work Environment This position operates in a professional office environment.

J29 Inc.

Dispute Resolution Analyst I

Millersville, MD · On-site +1

$16.25 - $18.25/hr

Coordinates the delivery of re-determination files/dispute resolution documents and reconsideration/dispute resolution decisions from and to the external entities. * Builds a reconsideration/dispute ...

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Resolution Coordinator information

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How much do resolution coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for resolution coordinator in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.
More about Resolution Coordinator jobs
What cities are hiring for Resolution Coordinator jobs? Cities with the most Resolution Coordinator job openings:
What are the most commonly searched types of Resolution jobs? The most popular types of Resolution jobs are:
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Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $48,503 per year, or $23.3 per hour.

Accounts Resolution

Medical Distribution

Brownwood, TX • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago

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Job description

Overview & Expectations:

Marathon Medical is seeking a dependable, detail-oriented professional to join our team. This role requires strong ownership, clear communication and collaboration.
The ideal candidate demonstrates strong organizational skills, accountability, professionalism, and a commitment to accuracy. Success in this role requires sound judgment, attention to detail, and the ability to work collaboratively in a fast-paced environment.


Job Summary
The Accounts Resolution role supports accurate customer accounts, timely payment and successful order completion. This role is responsible for monitoring receivables, posting and reconciling payments and deposits, researching account discrepancies, and following up on outstanding balances. The role investigates and coordinates the resolution of order-related issues, including returns, exchanges, credits, discrepancies, and other matters that may impact fulfillment, invoicing, payment or other customer experience. Accounts Resolution works cross-functionally with internal departments to identify issues, determine next steps, and move each item through final resolution.


Duties & Responsibilities

  • Monitor accounts receivable and aging reports.
  • Post and reconcile customer payments and deposits accurately and timely.
  • Research account discrepancies, unapplied payments, short payments, and related issues.
  • Coordinate returns, exchanges, credits, and related order resolution activities.
  • Maintain organized accounting records and supporting documentation.
  • Respond professionally to vendor, customer, and internal account inquiries.
  • Assist with month-end closing activities and account reconciliations.
  • Support internal and external audit requests.
  • Enter and maintain accurate financial information within the ERP system.
  • Collaborate with internal departments to resolve accounting-related issues.
  • Perform additional accounting and administrative responsibilities as assigned.

Qualifications

  • Previous experience in accounting, accounts payable, accounts receivable, bookkeeping, or a related financial role preferred.
  • High school diploma or equivalent required; associate degree or accounting coursework preferred.
  • Proficiency with Microsoft Office, including Microsoft Excel.
  • Experience with Sage 100 or similar ERP/accounting software preferred.
  • Strong analytical, organizational, and problem-solving skills.
  • Exceptional attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to prioritize multiple responsibilities while meeting deadlines.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Professional, dependable, and able to work independently while contributing to a collaborative team environment.

Company Description

Marathon Medical is celebrating 24 years of medical distribution excellence with honor, integrity, and urgency!