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Resolution Coordinator Jobs in Columbus, GA (NOW HIRING)

Cesna Group

OEM Account Coordinator

Opelika, AL · On-site

$50K - $100K/yr

This role serves as a key liaison between OEM customers, headquarters (HQ), and internal teams, ensuring seamless communication, program coordination, and issue resolution. * OEM Customer Interface ...

Southeast Restoration

Team Coordinator

Fortson, GA

Key Responsibilities Team Coordination & Administrative Support * Serve as a central point of ... Collections & Issue Resolution * Follow up on overdue accounts and communicate professionally with ...

Southeast Restoration

Team Coordinator

Fortson, GA · On-site

Key Responsibilities Team Coordination & Administrative Support * Serve as a central point of ... Collections & Issue Resolution * Follow up on overdue accounts and communicate professionally with ...

BioTouch

Logistics Coordinator

Midland, GA · Hybrid

$17.50 - $23.25/hr

Our Role: The Logistics Coordinator will support operational activities related to the ... Execute service strategies and programs for problem resolution * Manage and update BioTouch systems ...

Faith Technologies

Dock Coordinator

Opelika, AL · On-site

The Dock Coordinator is responsible for all inbound and outbound scheduling. This position ... Resolves job material freight discrepancies and communicates resolution to job in a timely manner.

Faithtechnologies

Dock Coordinator

Opelika, AL · On-site

The Dock Coordinator is responsible for all inbound and outbound scheduling. This position ... Resolves job material freight discrepancies and communicates resolution to job in a timely manner.

BioTouch

Logistics Coordinator Job

Midland, GA · On-site

$17.50 - $23.25/hr

Our Role: The Logistics Coordinator will support operational activities related to the ... Execute service strategies and programs for problem resolution * Manage and update BioTouch systems ...

Adient

CI Coordinator, Blackbelt

West Point, GA · On-site

Actively participates in Health/Safety/Environmental investigations and the 8D process in order to develop root cause analysis for problem resolution as required. * Ensure required Safety Audits are ...

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Resolution Coordinator information

See Columbus, GA salary details

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How much do resolution coordinator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for resolution coordinator in Columbus, GA is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $23.22 per hour, depending on experience, location, and employer.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

What are popular job titles related to Resolution Coordinator jobs in Columbus, GA?

For Resolution Coordinator jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Resolution Coordinator jobs in Columbus, GA look for?

The top searched job categories for Resolution Coordinator jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Resolution Coordinator jobs?

Cities near Columbus, GA with the most Resolution Coordinator job openings:

Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Columbus, GA as of August 2026, with employment types broken down into 38% Full Time, and 62% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,416 per year, or $20.9 per hour.

OEM Account Coordinator

Cesna Group

Opelika, AL • On-site

$50K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

Job Summary
We are seeking a detail-oriented and proactive OEM Account Coordinator to support our Hyundai/Kia customer accounts (HMMA, KaGA, HMGMA). This role serves as a key liaison between OEM customers, headquarters (HQ), and internal teams, ensuring seamless communication, program coordination, and issue resolution.
Job Description
  • OEM Customer Interface (HMMA / KaGA / HMGMA)
  • - Serve as the primary point of contact for OEM customers including HMMA, KaGA, and HMGMA
  • - Receive, review, and coordinate customer requests with HQ and internal departments
  • - Ensure smooth communication and execution of customer requirements
  • OEM Purchasing Support (Program / Development Coordination)
  • - Support new vehicle program development schedules in alignment with OEM timelines
  • - Coordinate prototype and sample supply with HQ Sales and Engineering teams
  • - Manage ISIR submission schedules and related documentation with HQ Quality Assurance
  • - Distribute and track customer requests across internal teams
  • OEM Quality Support (Customer & Field Issues)
  • - Respond to customer quality issues and complaints in a timely manner
  • - Lead internal corrective actions related to local operations
  • - Coordinate with HQ on supplier-related quality issues and improvement actions
  • - Support field claim investigations, including part return and analysis
  • - Collaborate with plant teams and suppliers to identify and resolve quality issues
  • - Analyze returned parts and provide reports to internal stakeholders
  • - Support quality issue resolution during new model launches
  • Change Management & Reporting
  • - Manage 4M (Man, Machine, Material, Method) and E/O (Engineering Order) changes
  • - Ensure proper customer notification and FIFO control for change implementation
  • - Collect, analyze, and report field claim data to HQ
Qualifications
  • - Must speak Korean
  • - Bachelor's degree in Business, Engineering, or related field (preferred)
  • - Experience supporting OEM customers (Hyundai/Kia experience strongly preferred)
  • - Strong coordination and communication skills across cross-functional teams
  • - Ability to manage multiple priorities in a fast-paced environment
  • - Experience with quality processes, change management, or automotive manufacturing is a plus
  • - Proficiency in Excel
What's On Offer
  • - Annual and sick leave
  • - 100% employer paid health, dental, and vision insurance
  • - Health reimbursement account
  • - SIMPLE IRA with company match
  • - Lunch stipend

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

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