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Resolution Associate Jobs (NOW HIRING)

Hyundai Capital

Dispute Resolution Associate

Irvine, CA · On-site

$48K - $72K/yr

WHAT YOU WILL DO The Dispute Resolution Associate is responsible for investigating and responding to credit dispute s received from customers. This role performs account reviews, respon ds to ...

Hyundai Capital

Dispute Resolution Associate

Irvine, CA · On-site

WHAT YOU WILL DO The Dispute Resolution Associate is responsible for investigating and responding to credit disputes received from customers. This role performs account reviews, responds to customer ...

Hyundai Capital

Dispute Resolution Associate

Plano, TX · On-site

$48K - $72K/yr

WHAT YOU WILL DO The Dispute Resolution Associate is responsible for investigating and responding to credit disputes received from customers. This role performs account reviews, responds to customer ...

Hyundai Capital

Dispute Resolution Associate

Plano, TX · On-site

WHAT YOU WILL DO The Dispute Resolution Associate is responsible for investigating and responding to credit disputes received from customers. This role performs account reviews, responds to customer ...

5 Legal

Dispute Resolution Associate

Washington, DC · On-site

One of the largest and most prestigious international law firms in the world seeks an associate to join the Disputes practice in their New York or Washington office. Candidates should have 2-4 years ...

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Resolution Associate information

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How much do resolution associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for resolution associate in the United States is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.51 per hour, depending on experience, location, and employer.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, you typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience in customer service or dispute resolution. Entry-level roles often require familiarity with case management software and the ability to handle sensitive information. Gaining relevant certifications or training in conflict resolution can improve job prospects.

What cities are hiring for Resolution Associate jobs?

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What are the most commonly searched types of Resolution jobs?

The most popular types of Resolution jobs are:

What states have the most Resolution Associate jobs?

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What are popular job titles related to Resolution Associate jobs?

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Resolution Associate jobs near you
Infographic showing various Resolution Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,238 per year, or $17.4 per hour.

Tax Resolution Associate

Broomfield, CO • On-site

20/20 Tax Resolution
Finance and Insurance • 51 - 200 employees
Learn more about 20/20 Tax Resolutionexternal

$80K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

We are looking for a Tax Resolution Associate to help our clients with their tax liabilities. You’ll provide guidance on how businesses can minimize their tax liability now and how they can optimize their tax payment for the long term. Our ideal candidate is someone who can help clients easily navigate the complex world of taxes and enjoys helping people. Sound like a job you’ll love? Apply today!

Responsibilities:

  • Go over the client’s financial records including income statements and previous tax returns to calculate the amount of taxable income they have
  • Look over every tax form to ensure it is accurate and complies with tax law
  • Inform customers about the process for submitting their income tax returns and be clear about the deadlines to ensure clients' taxes are filed on time
  • Provide guidance for future taxes and help them make a plan for the upcoming year to save as much money as possible
  • Serve as a liaison between tax authorities and the client, submitting the final tax forms on their behalf
  • Schedule consultations to go over tax strategy with clients
  • Check financial documents for accuracy
  • Use the utmost care when handling documents that contain private client information
  • Ensure taxes are filed on time by explaining the tax process to clients and informing them of all deadlines
  • Negotiate with IRS and State taxing authorities

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Long Term and Short-Term Disability Insurance
  • Life Insurance
  • Nationwide 401(k) Investment Plan and 401(k) Matching
  • Annual Vacation and Personal Time Accrual
  • Paid Holidays

Compensation:

$80,000 - $110,000+ at plan