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Resolution Associate Jobs in Oklahoma (NOW HIRING)

Sales Associate

Norman, OK · On-site

$12.25 - $16.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Norman, OK · On-site

$12.25 - $16.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Norman, OK · On-site

$11 - $15/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Sales Associate

Oklahoma City, OK · On-site

$11.50 - $15.50/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Dispute Resolution * Inbound call center * Respond to phone and email inquiries * Resolves problems ... Our focus at Locke Supply is to develop each associate to his/her full potential. Our department ...

Sales Associate

Oklahoma City, OK

$11.50 - $15.50/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Sales Associate

Oklahoma City, OK · On-site

$13 - $17.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Oklahoma City, OK · On-site

$13 - $17.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Retail Sales Associate

Norman, OK · On-site

$13.25 - $15.25/hr

As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... Team player with professionalism, problem-solving, and conflict-resolution skills.Comfortable with ...

Retail Sales Associate

Norman, OK · On-site

$13.25 - $15.25/hr

As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... Team player with professionalism, problem-solving, and conflict-resolution skills.Comfortable with ...

Sales Associate

Oklahoma City, OK · On-site

$13 - $17.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Oklahoma City, OK · On-site

$11.50 - $15.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Retail Sales Associate

Norman, OK · On-site

$13.25 - $15.25/hr

As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... Team player with professionalism, problem-solving, and conflict-resolution skills.Comfortable with ...

Sales Associate

Oklahoma City, OK · On-site

$11.50 - $15.50/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

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Resolution Associate information

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, you typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience in customer service or dispute resolution. Entry-level roles often require familiarity with case management software and the ability to handle sensitive information. Gaining relevant certifications or training in conflict resolution can improve job prospects.

What are the most commonly searched types of Resolution jobs in Oklahoma?

The most popular types of Resolution jobs in Oklahoma are:

What cities in Oklahoma are hiring for Resolution Associate jobs?

Cities in Oklahoma with the most Resolution Associate job openings:

Tax Resolution Attorney

Polston Management Company LLC

Oklahoma City, OK • On-site

Full-time

Medical, Dental, Vision, Life

Re-posted 28 days ago


Job description

Description:

Polston Tax Resolution & Accounting is looking for an experienced Attorney for our tax resolution team who enjoys connecting with people, knows being detail-oriented is one of their strengths, and has excellent time management skills when juggling multiple competing priorities. Join us and be part of a collaborative team environment where your contributions positively impact your colleagues, the company, and yourself.


PLEASE NOTE: To be considered for this position, Polston is currently hiring remote telework positions for workers located in AL, AZ, AR, CA, DE, FL, GA, ID, IN, IA, KS, MD, MA, MO, MT, NE, NH, NJ, NM, NC, OH, OK, PA, SC, TN, TX, UT, VA, and WI.

*Polston is not currently accepting applications from any additional states. Moreover, remote workers may not telework for Polston entities from any location not listed as a location from which the Polston entities are currently hiring.

REQUIRED:

  • Juris Doctor degree from an ABA accredited law school.
  • Licensed to practice law in Oklahoma, or another state within the United States, at the time of application.
  • Minimum of one year’s experience negotiating tax resolutions with the state and/or IRS.

What Will You Do?

Supported by experienced staff, Attorneys will be part of the creative process in solving tax cases and managing an assigned caseload.

  • Review a detailed financial analysis of the client’s income, expenses, and assets to determine and/or confirm qualified resolution options for client.
  • Research and develop strategies to defend client’s position while considering their specific goals.
  • Negotiate tax resolutions on behalf of clients with the state and/or IRS government entities either via phone or in person.
  • Consistently communicate with clients via email/phone/video call/mail regarding case updates and expectations.
  • Respond in a timely manner to client inquiries and requests.
  • Prioritize and manage caseload and assignments.
  • Perform other job-related duties as assigned.

What Can We Give You?

A collaborative, team-based work atmosphere - we bring our best selves to the table and work together to impact the lives of our clients every day.

  • Competitive Compensation starting at $70,000.
  • Paid volunteer events - we create an environment that supports and values the importance of giving back and serving others.
  • Fun company-sponsored events - a great way to get to know each other better.
  • Investment in employees - we pride ourselves on giving our employees the chance to grow their careers.
  • Caring for Your Whole Well Being - our benefits package is designed with your well-being in mind. We offer medical, dental, and vision insurance in addition to short- and long-term disability, life insurance, pet insurance, and a gap plan for eligible employees.
Requirements:
  • Bachelor’s degree.
  • Juris Doctor degree from an ABA accredited law school.
  • License to practice law in Oklahoma, or another state within the United States, at the time of application.
  • Minimum of one year’s experience negotiating tax resolutions with the state and/or IRS.
  • A positive attitude and customer service mindset with a strong work ethic.
  • Exceptional interpersonal, negotiation, and conflict resolution skills with great follow up.
  • Outstanding verbal and written communication skills
  • Excellent organizational skills with the skill to prioritize tasks efficiently.
  • Ability to accomplish/complete a task while demonstrating a thorough concern for all the areas involved, no matter how small.
  • Capacity to act with integrity, professionalism, and confidentiality.
  • Capability to function in a fast-paced environment.
  • Comfortable with a lot of client interaction
  • Receives enjoyment from problem solving and working through issues with clients and team members.
  • Adaptable and a team player when priorities shift, or unexpected challenges arise.
  • Access to the following equipment to perform the required work duties.
  • A computer, laptop, monitor(s), tablet and/or smart phone.
  • Internet - a minimum of 50 Mbps internet service with a recommended speed of 100 Mbps for optimal performance.
  • Satisfactory background and reference checks.

Who Are We?

Polston Tax Resolution & Accounting was founded in 2001 with the mission of helping people escape the nightmare of owing back taxes. Today, the firm not only services people who owe back taxes to the IRS or state but also boasts a full-service tax and accounting firm.